SCFLicense: Extension Licensing on Sketchucation
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@djcregan said in SCFLicense: Extension Licensing on Sketchucation:
Yes
I fully understand this
I have Removed the plugin, reinstalled it, even removed and reinstalled Libfredo. I think I will just buy it again as its costing me more the 15 dollars to f.. about trying to sort. Annoying though.Send me an email at support@sketchucation.com and we'll walk you through it.
There's no need to repurchase that's wasting money if the fix is relatively easy.
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hello i got my license file but when i activate it . it show communication error with sketchucation.
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@khan1986 said in SCFLicense: Extension Licensing on Sketchucation:
hello i got my license file but when i activate it . it show communication error with sketchucation.
We replied to your email earlier regarding this. Server communication errors are client side. Most likely a strict network policy, firewall or admin privileges are the root cause.
We refunded your purchase and disabled your license per your request via email.
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@TIG my old pc, not installed new Fredo version, so i can not release license
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@junphuc17945
As Rich explained in the post just before yours...
Send an email at support@sketchucation.com and he'll walk you through fixing it. -
I just bought the $50 license and I tried to activate it.
I got an error message like this:
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That is your network blocking access to our server.
Please whitelist *.sketchucation.com or activate on a less strict network
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Hello, I really need your help.
First of all, I'm sorry that i'm not good at english.I have two problems.
The first one is that Joint Push Pull License ID 165592; is not cancelled.
Can you release it?The second one is to register for a license on a new PC, but I got an A04 error code.
How can I fix it?Thank you.
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Please run the Window > Libfredo Settings > Fredo6 Plugins Information for Sketchucation Support menu command in SketchUp (on both devices separately) and copy/paste the output
of both devices into your reply. -
Hola porfavor envio este correo para socilicitar la etension del plugin Joint Push Pull
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Hello, can you also release seat Seat ID: 190451; HW ID: RR1728036983.0J; Date of activation: 04/10/2024, thank you! hoping for your fast repoonse!
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Thank you for your reply.
These problems occurred on the same PC.
I think this error occurred while logging into Windows.Let me know if you need any more information.
@Rich-O-Brien
Fredo6 Plugins Information on 2024-10-21 11:22:07 +0900- Platform: x64-mswin64_140 - Ruby: 2.7.2
- Sketchup: 22.0.354
- LibFredo6: v14.4c
- LibFredo6 Binary loaded
- Sketchucation ExtensionStore: 4.4.1
- SCFLicense: v6.4a - 74
- Fredo6 Plugins
Curviloft v2.0a
FredoScale v3.6a
JointPushPull v4.8a
RoundCorner v3.4a - SCFLicense directory present
Signature File: 2024-06-24 10:24:45 +0900
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@dhcu321 Please update Libfredo to latest release
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Hola, como hago para obtener la licencia?
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Hello,
Have 3 seats on an extension, vant use the 1st one, only two releasable ones. How can I use the first one ?
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@Darius Update Sketchucation Tools and Libfredo on that device to enable online releasing for that device.
Or open SketchUp on that device and release a seat using the License dialog.
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@Rich-O-Brien Problem is that we have 3 working seats, but the none of it uses 1st license. Is there a way to release it manually ?
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@Darius said in SCFLicense: Extension Licensing on Sketchucation:
@Rich-O-Brien Problem is that we have 3 working seats, but the none of it uses 1st license. Is there a way to release it manually ?
Sorry, your message is unclear. You have working seats that use the license file is describing a proper use case.
If you go to any of the devices you can release the seat from its License dialog. Since I don't know what extension you are talking about I can't give more details.
If you want to email us at support@sketchucation.com we'll try help.
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Bonjour,
Je me permets de vous écire car j'ai fais l'acquisition en 2023 de plusieurs licences que je vois bien dans mon espace License. J'ai du changer de disque dur et réinstaller l'ensemble des éléments de mon pc. Lorsque je lance par exemple le fredoscale depuis sketchup j'ai le message me disant d'acheter ou utiliser ma license. Je vais donc charger dans mon espace License la License que je valide ensuite par sketchup et j'obtient le message "erreur dans la validation de licence, requete à sketchupaction ERROR_A0B.
Pouvez vous me donner la procédure afin que je puisse corriger cela?
Merci à vous
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