SCFLicense: Extension Licensing on Sketchucation

Rich O Brien

@djcregan said in SCFLicense: Extension Licensing on Sketchucation:

"Error in the License Validation Response from Sketchucation: License seats exceeded"

You can manage seats at https://sketchucation.com/webshop/my-licences.php

TIG

@noorhalimmahat
Yes, but you need to install [and the restart] using the latest versions of the extension[s], LibFredo6 and the SketchUcation tools [for the licensing]...

djcregan

Yes
I fully understand this
I have Removed the plugin, reinstalled it, even removed and reinstalled Libfredo. I think I will just buy it again as its costing me more the 15 dollars to f.. about trying to sort. Annoying though.

Rich O Brien

@djcregan said in SCFLicense: Extension Licensing on Sketchucation:

Yes
I fully understand this
I have Removed the plugin, reinstalled it, even removed and reinstalled Libfredo. I think I will just buy it again as its costing me more the 15 dollars to f.. about trying to sort. Annoying though.

Send me an email at support@sketchucation.com and we'll walk you through it.

There's no need to repurchase that's wasting money if the fix is relatively easy.

khan1986

hello i got my license file but when i activate it . it show communication error with sketchucation.

Rich O Brien

@khan1986 said in SCFLicense: Extension Licensing on Sketchucation:

hello i got my license file but when i activate it . it show communication error with sketchucation.

We replied to your email earlier regarding this. Server communication errors are client side. Most likely a strict network policy, firewall or admin privileges are the root cause.

We refunded your purchase and disabled your license per your request via email.

junphuc17945

@TIG my old pc, not installed new Fredo version, so i can not release license

TIG

@junphuc17945
As Rich explained in the post just before yours...
Send an email at support@sketchucation.com and he'll walk you through fixing it.

Lprawita

I just bought the $50 license and I tried to activate it.
I got an error message like this:
Screenshot 2024-10-11 145853.png

Rich O Brien

@Lprawita

That is your network blocking access to our server.

Please whitelist *.sketchucation.com or activate on a less strict network

dhcu321

@Rich-O-Brien

Hello, I really need your help.
First of all, I'm sorry that i'm not good at english.

I have two problems.

The first one is that Joint Push Pull License ID 165592; is not cancelled.
Can you release it?

The second one is to register for a license on a new PC, but I got an A04 error code.
How can I fix it?

Thank you.

Rich O Brien

@dhcu321

Please run the Window > Libfredo Settings > Fredo6 Plugins Information for Sketchucation Support menu command in SketchUp (on both devices separately) and copy/paste the output
of both devices into your reply.

mencalada

Hola porfavor envio este correo para socilicitar la etension del plugin Joint Push Pull

DietVillaa

Hello, can you also release seat Seat ID: 190451; HW ID: RR1728036983.0J; Date of activation: 04/10/2024, thank you! hoping for your fast repoonse!

Rich O Brien

@DietVillaa

SCFLicense: Extension Licensing on Sketchucation

@dhcu321 Please run the Window > Libfredo Settings > Fredo6 Plugins Information for Sketchucation Support menu command in SketchUp (on both devices separatel...

sketchucation (community.sketchucation.com)

dhcu321

Thank you for your reply.

These problems occurred on the same PC.
I think this error occurred while logging into Windows.

Let me know if you need any more information.

@Rich-O-Brien
Fredo6 Plugins Information on 2024-10-21 11:22:07 +0900

Platform: x64-mswin64_140 - Ruby: 2.7.2
Sketchup: 22.0.354
LibFredo6: v14.4c
LibFredo6 Binary loaded
Sketchucation ExtensionStore: 4.4.1
SCFLicense: v6.4a - 74
Fredo6 Plugins

Curviloft v2.0a
FredoScale v3.6a
JointPushPull v4.8a
RoundCorner v3.4a
SCFLicense directory present

Signature File: 2024-06-24 10:24:45 +0900