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    SCFLicense: Extension Licensing on Sketchucation

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    • Rich O BrienR Offline
      Rich O Brien Moderator @MateusArq2024
      last edited by

      @MateusArq2024 Please whitelist *.sketchucation.com or switch to a less strict network.

      Download the free D'oh Book for SketchUp πŸ“–

      M 1 Reply Last reply Reply Quote 0
      • M Offline
        MateusArq2024 Newcomers @Rich O Brien
        last edited by

        @Rich-O-Brien thank you!

        1 Reply Last reply Reply Quote 1
        • Q Offline
          QZHOU Newcomers
          last edited by

          Hello,
          86c1680aa3c626a0b2613a6d3a538b1.png
          what is the problem of my license, I have try many times. 5b600b653cc132d6872b4551a581adb.png 081e6864baccbdc5aefb6373b4b495f.png

          TIGT 1 Reply Last reply Reply Quote 0
          • TIGT Offline
            TIG Moderator @QZHOU
            last edited by

            @QZHOU

            You need to install the latest versions of the extension, LibFredo6 and the SketchUcation toolset [for the licensing].

            That error message says the signature-file cannot be read.
            You may have changed your computer's name, which invalidates it.
            It suggests you open the signature-file's folder and delete it.
            After a restart a new signature file is made to suit the current setup.
            The validate your license[s]...

            Note that errors like this can also occur if your computer's name contains non-ASCII characters - going against the advise of Windows.
            I suspect that you are Chinese - so have you got any special-characters in your computer-name ?
            This can break licensing setups like this...
            Try renaming your computer following these rules...

            A-Za-z0-9 - are OK

            The following are not OK...

            period (.)
            backslash (\)
            forward slash (/)
            colon (:)
            asterisk (*)
            question mark (?)
            quotation mark (")
            less than sign (<)
            greater than sign (>)
            vertical bar (|)

            And ay other special characters or non-ASCII foreign alphabet letters will also cause issues,

            TIG

            1 Reply Last reply Reply Quote 1
            • noorhalimmahatN Offline
              noorhalimmahat
              last edited by

              Hi Fredo. is this licences work for sketchup Pro2018?

              TIGT 1 Reply Last reply Reply Quote 0
              • A Offline
                alexkhaterfredrik
                last edited by

                why do i keep getting ERROR_A0C Computer mismatch?!

                Rich O BrienR 1 Reply Last reply Reply Quote 1
                • Rich O BrienR Offline
                  Rich O Brien Moderator @alexkhaterfredrik
                  last edited by

                  @alexkhaterfredrik said in SCFLicense: Extension Licensing on Sketchucation:

                  why do i keep getting ERROR_A0C Computer mismatch?!

                  Please run the Window > Libfredo Settings > Fredo6 Plugins Information for Sketchucation Support menu command in SketchUp and copy/paste the output into your reply.

                  You either renamed your device or copied license files from device to device

                  Run the command above so we can see your setup

                  Download the free D'oh Book for SketchUp πŸ“–

                  1 Reply Last reply Reply Quote 0
                  • A Offline
                    analuiizaa
                    last edited by

                    Someone can help me with this?? my licese does not work!!!!

                    Rich O BrienR 1 Reply Last reply Reply Quote 0
                    • Rich O BrienR Offline
                      Rich O Brien Moderator @analuiizaa
                      last edited by

                      @analuiizaa Sure, please run Window > Libfredo Settings > Fredo6 Plugins Information for Sketchucation Support menu command and copy/paste the text into your reply.

                      Or share the error messages you are encountering.

                      Download the free D'oh Book for SketchUp πŸ“–

                      1 Reply Last reply Reply Quote 0
                      • D Offline
                        djcregan
                        last edited by

                        HI
                        I have sketchup 24 and a Fredoscale perpetual licence, after getting a message saying my trial was up I tried loading my licence, however it wont let me a nd say "Error in the License Validation Response from Sketchucation: License seats exceeded"

                        I recently replaced my old work computer but I cant see how I can release the licence for it. Please help

                        Rich O BrienR 1 Reply Last reply Reply Quote 0
                        • Rich O BrienR Offline
                          Rich O Brien Moderator @djcregan
                          last edited by

                          @djcregan said in SCFLicense: Extension Licensing on Sketchucation:

                          "Error in the License Validation Response from Sketchucation: License seats exceeded"

                          You can manage seats at https://sketchucation.com/webshop/my-licences.php

                          Download the free D'oh Book for SketchUp πŸ“–

                          D 1 Reply Last reply Reply Quote 0
                          • TIGT Offline
                            TIG Moderator @noorhalimmahat
                            last edited by

                            @noorhalimmahat
                            Yes, but you need to install [and the restart] using the latest versions of the extension[s], LibFredo6 and the SketchUcation tools [for the licensing]...

                            TIG

                            1 Reply Last reply Reply Quote 0
                            • D Offline
                              djcregan @Rich O Brien
                              last edited by

                              Yes
                              I fully understand this
                              I have Removed the plugin, reinstalled it, even removed and reinstalled Libfredo. I think I will just buy it again as its costing me more the 15 dollars to f.. about trying to sort. Annoying though.

                              Rich O BrienR 1 Reply Last reply Reply Quote 0
                              • Rich O BrienR Offline
                                Rich O Brien Moderator @djcregan
                                last edited by

                                @djcregan said in SCFLicense: Extension Licensing on Sketchucation:

                                Yes
                                I fully understand this
                                I have Removed the plugin, reinstalled it, even removed and reinstalled Libfredo. I think I will just buy it again as its costing me more the 15 dollars to f.. about trying to sort. Annoying though.

                                Send me an email at support@sketchucation.com and we'll walk you through it.

                                There's no need to repurchase that's wasting money if the fix is relatively easy.

                                Download the free D'oh Book for SketchUp πŸ“–

                                1 Reply Last reply Reply Quote 0
                                • K Offline
                                  khan1986 Newcomers
                                  last edited by

                                  hello i got my license file but when i activate it . it show communication error with sketchucation.

                                  Rich O BrienR 1 Reply Last reply Reply Quote 0
                                  • Rich O BrienR Offline
                                    Rich O Brien Moderator @khan1986
                                    last edited by

                                    @khan1986 said in SCFLicense: Extension Licensing on Sketchucation:

                                    hello i got my license file but when i activate it . it show communication error with sketchucation.

                                    We replied to your email earlier regarding this. Server communication errors are client side. Most likely a strict network policy, firewall or admin privileges are the root cause.

                                    We refunded your purchase and disabled your license per your request via email.

                                    Download the free D'oh Book for SketchUp πŸ“–

                                    1 Reply Last reply Reply Quote 0
                                    • J Offline
                                      junphuc17945 @TIG
                                      last edited by

                                      @TIG my old pc, not installed new Fredo version, so i can not release license

                                      TIGT 1 Reply Last reply Reply Quote 0
                                      • TIGT Offline
                                        TIG Moderator @junphuc17945
                                        last edited by

                                        @junphuc17945
                                        As Rich explained in the post just before yours...
                                        Send an email at support@sketchucation.com and he'll walk you through fixing it.

                                        TIG

                                        1 Reply Last reply Reply Quote 0
                                        • L Offline
                                          Lprawita Newcomers
                                          last edited by

                                          I just bought the $50 license and I tried to activate it.
                                          I got an error message like this:
                                          Screenshot 2024-10-11 145853.png

                                          Rich O BrienR 1 Reply Last reply Reply Quote 0
                                          • Rich O BrienR Offline
                                            Rich O Brien Moderator @Lprawita
                                            last edited by

                                            @Lprawita

                                            That is your network blocking access to our server.

                                            Please whitelist *.sketchucation.com or activate on a less strict network

                                            Download the free D'oh Book for SketchUp πŸ“–

                                            D 1 Reply Last reply Reply Quote 0
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