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    SCFLicense: Extension Licensing on Sketchucation

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    • Rich O BrienR Offline
      Rich O Brien Moderator @da800429
      last edited by

      @da800429 I replied via email. But for others I'll post here.

      The error was a communication issue with our server. This occurs when either the network environment your device is connected has strict rules or you are running some piece of software that detects something with SketchUp is trying to connect to a server.

      The remedy is to whitelist our server by either using the following address

      *.sketchucation.com

      Or using our IP addresses

      178.63.47.155
      144.76.69.227

      Download the free D'oh Book for SketchUp 📖

      D 1 Reply Last reply Reply Quote 0
      • D Offline
        da800429 Newcomers @Rich O Brien
        last edited by da800429

        @Rich-O-Brien
        My network uses WIFI. I turned off the firewall and couldn't add the license normally.
        I don't know how to join the whitelist, can you teach me?

        Rich O BrienR 1 Reply Last reply Reply Quote 0
        • Rich O BrienR Offline
          Rich O Brien Moderator @da800429
          last edited by

          @da800429 It is likely there is hardware or software running protective measures that see the licensing system as a threat.

          Your other option is to tether your device to your phone's network and try that.

          For whitelisting if you are running Defender you could try adding a custom rule

          https://answers.microsoft.com/en-us/windows/forum/all/add-ip-address-and-url-to-windows-defender/5a96cd4c-aa36-414d-aa7a-2d14b6a6dc79

          Have you tried repairing your SketchUp install?

          Just a moment...

          favicon

          (help.sketchup.com)

          In some instances that may cause the error.

          If none of the above fix it then we will refund.

          Download the free D'oh Book for SketchUp 📖

          L 1 Reply Last reply Reply Quote 0
          • L Offline
            LOAR @Rich O Brien
            last edited by

            @Rich-O-Brien @da800429 I had this same error, which was quite frustrating for a while. Eventually I closed all the sketchup windows I had open and only opened one model. Then the validation worked. So maybe it's something to do with multiple models being open that gets in the way of validation? Hope this helps

            1 Reply Last reply Reply Quote 0
            • V Offline
              vitalisvitalis Newcomers
              last edited by

              hi,I just brought a fredo scaLE but bit aasks for license,what to do?

              Rich O BrienR 1 Reply Last reply Reply Quote 0
              • Rich O BrienR Offline
                Rich O Brien Moderator @vitalisvitalis
                last edited by

                @vitalisvitalis said in SCFLicense: Extension Licensing on Sketchucation:

                hi,I just brought a fredo scaLE but bit aasks for license,what to do?

                Following activation guide https://downloads.sketchucation.com/licensing/SCFLicense-Instructions_to_Users.pdf

                Download the free D'oh Book for SketchUp 📖

                1 Reply Last reply Reply Quote 0
                • G Offline
                  g_petinati
                  last edited by

                  Hi Fredo. I'm having an issue with my FREDO CORNER license.

                  I get the message that "License Seats Exceeded".

                  I reinstalled Sketchup, and did not release the license from the old installation. Is there a way to correct this issue?

                  Thank you.

                  1 Reply Last reply Reply Quote 0
                  • L Offline
                    labaruss
                    last edited by

                    Hi Fredo and others. Since I change the name of my computer the license fail of your tools. What shuld I do ? Thank you.

                    fredo6F 1 Reply Last reply Reply Quote 0
                    • L Offline
                      labaruss
                      last edited by

                      This post is deleted!
                      1 Reply Last reply Reply Quote 0
                      • fredo6F Offline
                        fredo6 @labaruss
                        last edited by

                        @labaruss
                        You can manage your licenses at this page, My Licenses at Sketchucation.

                        1 Reply Last reply Reply Quote 0
                        • T Offline
                          titty456
                          last edited by

                          @Rich-O-Brien
                          I have purchased curviloft, but I encounter a problem with A04. How to solve it?

                          Fredo6 Plugins Information on 2024-05-03 18:38:51 +0800

                          • Platform: x64-mswin64_140 - Ruby: 2.7.2
                          • Sketchup: 23.0.397
                          • LibFredo6: v14.3d
                          • LibFredo6 Binary loaded
                          • Sketchucation ExtensionStore: 4.4.1
                          • SCFLicense: v6.4a - 74
                          • Fredo6 Plugins

                            Curviloft v1.9b
                            JointPushPull v4.4e

                          • SCFLicense directory present

                            Signature File: 2024-05-03 18:31:59 +0800

                          TIGT 1 Reply Last reply Reply Quote 0
                          • TIGT Offline
                            TIG Moderator @titty456
                            last edited by TIG

                            @titty456

                            An A04 error means it can't decode the signature file.
                            Have you tried deleting that file and redoing it again ?
                            Do you have any non-ASCII characters in your computer's user-name ?

                            In case it's a permissions issue have you installed SketchUp properly ?

                            You can 'Repair' it thus...
                            Log out of SketchUp.
                            Find the installer's exe file - usually in your Downloads folder.
                            Select the exe file's icon, right-click > context-menu > Run as administrator.
                            When prompted choose 'Repair'.
                            Reboot your computer and retry SketchUp.
                            Installing a complex app by double-clicking its icon is not the same - even if you are an admin.
                            Doing that can lead to all kinds of unpredictable issues - often relating to reading/writing files...

                            TIG

                            1 Reply Last reply Reply Quote 0
                            • T Offline
                              titty456
                              last edited by

                              @TIG Thank you for your help!
                              My problem solved because my computer's name have non-ASCII characters.
                              thank you!

                              1 Reply Last reply Reply Quote 0
                              • A Offline
                                arkxell
                                last edited by

                                Hello. I changed the name of my computer and now I can't use the paid plugins. And the problem is that I no longer remember the original name of the PC. How should I proceed?

                                fredo6F 1 Reply Last reply Reply Quote 0
                                • fredo6F Offline
                                  fredo6 @arkxell
                                  last edited by

                                  @arkxell

                                  The best is to go to your My Licenses on Sketchucation page (just sign in) and release the licenses.

                                  If the release seat button is not available, then tell me.

                                  1 Reply Last reply Reply Quote 0
                                  • X Offline
                                    xxetq Newcomers
                                    last edited by

                                    This post is deleted!
                                    1 Reply Last reply Reply Quote 0
                                    • M Offline
                                      manoukkuijper Newcomers
                                      last edited by

                                      I just bought it, why isn't it working?

                                      TIGT 1 Reply Last reply Reply Quote 0
                                      • TIGT Offline
                                        TIG Moderator @manoukkuijper
                                        last edited by

                                        @manoukkuijper

                                        You need to help us a bit more than this...
                                        You just bought what ?
                                        Let's assume it's a Fredo6 extension ??
                                        Have you downloaded/installed 'it' ?
                                        Have you downloaded/installed the latest LibFredo6, which it also needs ?
                                        Have you installed the SketchUcation Tools which will work the licensing code ?
                                        Have you restarted your computer to sync everything ?
                                        Have you read and understood the guidance for buying and saving your license file[s] onto your computer ?
                                        Have you tried to validate that license for the extension in it's submenu item under the Tools menu ?

                                        There's a lot you haven't told us...
                                        Please help us to help you...

                                        TIG

                                        1 Reply Last reply Reply Quote 0
                                        • S Offline
                                          shamsa_amir @Gus R
                                          last edited by

                                          @Gus-R said in SCFLicense: Extension Licensing on Sketchucation:

                                          this morn

                                          hello , how can i get fredo ?

                                          TIGT 1 Reply Last reply Reply Quote 0
                                          • TIGT Offline
                                            TIG Moderator @shamsa_amir
                                            last edited by

                                            @shamsa_amir

                                            Fredo what ?
                                            Help us to help you.
                                            You can download Fredo's extensions from our PluginStore [Ruby icon in the top bar]
                                            Most of them will also need his FredoLib6 installing to work properly.
                                            After the installation of the downloaded RBZ files [using the native Extension Installer] you need to restart SketchUp to sync things.
                                            BUT you will also need the SketchUcation Toolset from the PluginStore installing to manage the licensing.
                                            As a beneficial side effect of having the SketchUcation Toolset installed, you can then use its ExtensionStore³ dialog to Auto-Install extensions without the download of the RBZ file...
                                            This has additional benefits, such as Update reminders and Plugin Management dialogs...

                                            TIG

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