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    SCFLicense: Extension Licensing on Sketchucation

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    • Dave RD 離線
      Dave R
      最後由 編輯

      Did you also install the required Sketchucation Extension Store?

      Etaoin Shrdlu

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      • J 離線
        JCMULLER
        最後由 編輯

        Good morning, I'm trying to license my Sketchint plugin, but when I do the process this message appears. I've tried to rename my computer, but I still haven't been able to license. I paid for the license and I'm not able to use the plugin. Please solve my problem. Att JULIANO CABRAL MULLER.


        Captura de tela 2023-10-16 050223.png

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        • Rich O BrienR 離線
          Rich O Brien Moderator
          最後由 編輯

          You need to update Sketchucation Tools to 4.3.1

          Link Preview Image
          Sketchucation Tools | SketchUcation

          3D SketchUp Community for Design and Engineering Professionals.

          favicon

          (sketchucation.com)

          Download the free D'oh Book for SketchUp 📖

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          • C 離線
            captaincringe Newcomers
            最後由 編輯

            Where can I get to read more about this topic from this site?FM Whatsapp Download

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            • Y 離線
              youniinyou Newcomers
              最後由 編輯

              Hi, I just purchase 'Curviloft 30 Seats Corporate & School License' in accident.
              (I wanted to purchase 'Curviloft Perpetual License' instead.)
              Can I get a refund and purchase again?

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              • Y 離線
                youniinyou Newcomers
                最後由 編輯

                Hi, I just purchase 'Curviloft 30 Seats Corporate & School License' in accident.
                (I wanted to purchase 'Curviloft Perpetual License' instead.)
                Can I get a refund and purchase again?

                1 條回覆 最後回覆 回覆 引用 0
                • Rich O BrienR 離線
                  Rich O Brien Moderator
                  最後由 編輯

                  @youniinyou said:

                  Hi, I just purchase 'Curviloft 30 Seats Corporate & School License' in accident.
                  (I wanted to purchase 'Curviloft Perpetual License' instead.)
                  Can I get a refund and purchase again?

                  I presume you're the same person that contacted us via email.

                  Download the free D'oh Book for SketchUp 📖

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                  • C 離線
                    captaincringe Newcomers
                    最後由 編輯

                    @youniinyou said:

                    GB Whatsapp DownloadHi, I just purchase 'Curviloft 30 Seats Corporate & School License' in accident.
                    (I wanted to purchase 'Curviloft Perpetual License' instead.)
                    Can I get a refund and purchase again?

                    Yes, you can get a refund if you ask them about this incident.

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                    • TampaPowersT 離線
                      TampaPowers
                      最後由 編輯

                      You may want to consider what happens when a user that has a license has no internet connection or, in light of what happened earlier today, when sketchucation isn't available to respond to the request for license verification.

                      I am a bit shocked that the entire system here seems to run on the same server and a small mysql issue can bring down the entire system. Remember, the moment you start selling stuff you have to also deliver a certain quality of service.

                      Sketchup Community Discord

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                      • Rich O BrienR 離線
                        Rich O Brien Moderator
                        最後由 編輯

                        @tampapowers said:

                        You may want to consider what happens when a user that has a license has no internet connection or, in light of what happened earlier today, when sketchucation isn't available to respond to the request for license verification.

                        On average our uptime is >98% which is good. 100% would be ideal but our uptime relies on the data centers operating at 100%. The data center relies on infrastructure to maintain 100%.

                        So something as simple as a power outage can cause the server to go down. Abrupt shutdowns can corrupt databases which need manual intervention to reset.

                        Not ideal but certainly a good experience for us encounter so we can look at future fallbacks.

                        Download the free D'oh Book for SketchUp 📖

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                        • W 離線
                          WinaLT Newcomers
                          最後由 編輯

                          I have installed my apps on a new Laptop, but all my licenses are currently in use. Can you please release all the license seats for the licenses attached?

                          1. ToolsOnSurface License
                            VisuHole License
                            Curvizard License
                            TopoShaper License
                            FredoScale License
                            Curviloft License
                            JointPushPull License
                            RoundCorner License

                          Licenses I need seats removed.

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                          • A 離線
                            Alizai
                            最後由 編輯

                            Hi Fredo, want to buy a bundle, just need clarification that the the license has to be renewed on yearly basis or its once for all.

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                            • Rich O BrienR 離線
                              Rich O Brien Moderator
                              最後由 編輯

                              @alizai said:

                              Hi Fredo, want to buy a bundle, just need clarification that the the license has to be renewed on yearly basis or its once for all.

                              It's perpetual. There's no ongoing charge.

                              Download the free D'oh Book for SketchUp 📖

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                              • N 離線
                                ncldnslygn04
                                最後由 編輯

                                Hello, can someone help me? My sketchucation store is up to date, I also tried reinstalling the round corner but the license won't still activate and this keeps popping up.


                                Screenshot 2023-10-31 121709.jpg

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                                • Dave RD 離線
                                  Dave R
                                  最後由 編輯

                                  @ncldnslygn04 said:

                                  I also tried reinstalling the round corner but the license won't still activate and this keeps popping up.

                                  Did you try doing what the error message tells you to do?

                                  Etaoin Shrdlu

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                                  M30

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                                  • R 離線
                                    rtrowski Newcomers
                                    最後由 編輯

                                    My work uses a virtual system and as such, each new version is a "new seat". I'm unable to release the 3 seats I have, is there an Admin that can assist in releasing these?

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                                    • J 離線
                                      junphuc17945
                                      最後由 編輯

                                      Please help me reset my 3 stucked seats of fredo scale, thank you so much :
                                      Seat ID: 27986; HW ID: FP1649300044.0M; Date of activation: 07/04/2022
                                      Seat ID: 28447; HW ID: BR1622557468.0S; Date of activation: 08/04/2022
                                      Seat ID: 29360; HW ID: TZ1622599474.0M; Date of activation: 13/04/2022

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                                      • fredo6F 離線
                                        fredo6
                                        最後由 編輯

                                        @junphuc17945 said:

                                        Please help me reset my 3 stucked seats , thank you so much :
                                        fredo scale
                                        Seat ID: 27986; HW ID: FP1649300044.0M; Date of activation: 07/04/2022
                                        Seat ID: 28447; HW ID: BR1622557468.0S; Date of activation: 08/04/2022
                                        Seat ID: 29360; HW ID: TZ1622599474.0M; Date of activation: 13/04/2022
                                        curvizard:
                                        Seat ID: 27972; HW ID: TZ1622599474.0M; Date of activation: 07/04/2022
                                        Seat ID: 27984; HW ID: FP1649300044.0M; Date of activation: 07/04/2022
                                        Seat ID: 32606; HW ID: BR1622557468.0S; Date of activation: 30/04/2022

                                        This is done

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                                        • E 離線
                                          ella-garden
                                          最後由 編輯

                                          Already paid for TopoShaper twice and have not received a license. What to do?

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                                          • Rich O BrienR 離線
                                            Rich O Brien Moderator
                                            最後由 編輯

                                            @ella-garden said:

                                            Already paid for TopoShaper twice and have not received a license. What to do?

                                            We keep copies for you at https://sketchucation.com/webshop/my-licences.php

                                            Download the free D'oh Book for SketchUp 📖

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