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SCFLicense: Extension Licensing on Sketchucation

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  • R Offline
    Rich O Brien Moderator
    last edited by 21 Sept 2023, 18:00

    @haloenrique98 said:

    Hello Sr. Fredo, could you release all my licenses for my plugins? I had the error of changing the name of my pc and now I only have a few seats left that I will use soon, it would be very helpful, thank you 😄))

    Email support@sketchucation.com

    Download the free D'oh Book for SketchUp

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    • D Offline
      daylemma Newcomers
      last edited by 14 Oct 2023, 23:28

      Hello, i just signed to this site to use jointpushpull tool. When i first downlanded it said i have a 30 days free license but when i clicked on it it said my tool is not licensed and i have to purchase it. Im broke and i dont even know this will work for me so i should try it first and see. Can someone help me please

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      • D Offline
        Dave R
        last edited by 15 Oct 2023, 12:43

        Did you also install the required Sketchucation Extension Store?

        Etaoin Shrdlu

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        • J Offline
          JCMULLER
          last edited by 16 Oct 2023, 08:54

          Good morning, I'm trying to license my Sketchint plugin, but when I do the process this message appears. I've tried to rename my computer, but I still haven't been able to license. I paid for the license and I'm not able to use the plugin. Please solve my problem. Att JULIANO CABRAL MULLER.


          Captura de tela 2023-10-16 050223.png

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          • R Offline
            Rich O Brien Moderator
            last edited by 16 Oct 2023, 10:36

            You need to update Sketchucation Tools to 4.3.1

            Link Preview Image
            ExtensionStore | SketchUcation

            3D SketchUp Community for Design and Engineering Professionals.

            favicon

            (sketchucation.com)

            Download the free D'oh Book for SketchUp

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            • C Offline
              captaincringe Newcomers
              last edited by 16 Oct 2023, 16:14

              Where can I get to read more about this topic from this site?FM Whatsapp Download

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              • Y Offline
                youniinyou Newcomers
                last edited by 17 Oct 2023, 06:22

                Hi, I just purchase 'Curviloft 30 Seats Corporate & School License' in accident.
                (I wanted to purchase 'Curviloft Perpetual License' instead.)
                Can I get a refund and purchase again?

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                • Y Offline
                  youniinyou Newcomers
                  last edited by 17 Oct 2023, 06:25

                  Hi, I just purchase 'Curviloft 30 Seats Corporate & School License' in accident.
                  (I wanted to purchase 'Curviloft Perpetual License' instead.)
                  Can I get a refund and purchase again?

                  1 Reply Last reply Reply Quote 0
                  • R Offline
                    Rich O Brien Moderator
                    last edited by 17 Oct 2023, 11:41

                    @youniinyou said:

                    Hi, I just purchase 'Curviloft 30 Seats Corporate & School License' in accident.
                    (I wanted to purchase 'Curviloft Perpetual License' instead.)
                    Can I get a refund and purchase again?

                    I presume you're the same person that contacted us via email.

                    Download the free D'oh Book for SketchUp

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                    • C Offline
                      captaincringe Newcomers
                      last edited by 25 Oct 2023, 11:14

                      @youniinyou said:

                      GB Whatsapp DownloadHi, I just purchase 'Curviloft 30 Seats Corporate & School License' in accident.
                      (I wanted to purchase 'Curviloft Perpetual License' instead.)
                      Can I get a refund and purchase again?

                      Yes, you can get a refund if you ask them about this incident.

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                      • T Offline
                        TampaPowers
                        last edited by 25 Oct 2023, 19:42

                        You may want to consider what happens when a user that has a license has no internet connection or, in light of what happened earlier today, when sketchucation isn't available to respond to the request for license verification.

                        I am a bit shocked that the entire system here seems to run on the same server and a small mysql issue can bring down the entire system. Remember, the moment you start selling stuff you have to also deliver a certain quality of service.

                        Sketchup Community Discord

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                        • R Offline
                          Rich O Brien Moderator
                          last edited by 25 Oct 2023, 21:31

                          @tampapowers said:

                          You may want to consider what happens when a user that has a license has no internet connection or, in light of what happened earlier today, when sketchucation isn't available to respond to the request for license verification.

                          On average our uptime is >98% which is good. 100% would be ideal but our uptime relies on the data centers operating at 100%. The data center relies on infrastructure to maintain 100%.

                          So something as simple as a power outage can cause the server to go down. Abrupt shutdowns can corrupt databases which need manual intervention to reset.

                          Not ideal but certainly a good experience for us encounter so we can look at future fallbacks.

                          Download the free D'oh Book for SketchUp

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                          • W Offline
                            WinaLT Newcomers
                            last edited by 28 Oct 2023, 13:21

                            I have installed my apps on a new Laptop, but all my licenses are currently in use. Can you please release all the license seats for the licenses attached?

                            1. ToolsOnSurface License
                              VisuHole License
                              Curvizard License
                              TopoShaper License
                              FredoScale License
                              Curviloft License
                              JointPushPull License
                              RoundCorner License

                            Licenses I need seats removed.

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                            • A Offline
                              Alizai
                              last edited by 29 Oct 2023, 12:35

                              Hi Fredo, want to buy a bundle, just need clarification that the the license has to be renewed on yearly basis or its once for all.

                              1 Reply Last reply Reply Quote 0
                              • R Offline
                                Rich O Brien Moderator
                                last edited by 29 Oct 2023, 13:43

                                @alizai said:

                                Hi Fredo, want to buy a bundle, just need clarification that the the license has to be renewed on yearly basis or its once for all.

                                It's perpetual. There's no ongoing charge.

                                Download the free D'oh Book for SketchUp

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                                • N Offline
                                  ncldnslygn04
                                  last edited by 31 Oct 2023, 04:17

                                  Hello, can someone help me? My sketchucation store is up to date, I also tried reinstalling the round corner but the license won't still activate and this keeps popping up.


                                  Screenshot 2023-10-31 121709.jpg

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                                  • D Offline
                                    Dave R
                                    last edited by 31 Oct 2023, 13:01

                                    @ncldnslygn04 said:

                                    I also tried reinstalling the round corner but the license won't still activate and this keeps popping up.

                                    Did you try doing what the error message tells you to do?

                                    Etaoin Shrdlu

                                    %

                                    (THERE'S NO PLACE LIKE)

                                    G28 X0.0 Y0.0 Z0.0

                                    M30

                                    %

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                                    • R Offline
                                      rtrowski Newcomers
                                      last edited by 1 Nov 2023, 02:37

                                      My work uses a virtual system and as such, each new version is a "new seat". I'm unable to release the 3 seats I have, is there an Admin that can assist in releasing these?

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                                      • J Offline
                                        junphuc17945
                                        last edited by 23 Nov 2023, 02:47

                                        Please help me reset my 3 stucked seats of fredo scale, thank you so much :
                                        Seat ID: 27986; HW ID: FP1649300044.0M; Date of activation: 07/04/2022
                                        Seat ID: 28447; HW ID: BR1622557468.0S; Date of activation: 08/04/2022
                                        Seat ID: 29360; HW ID: TZ1622599474.0M; Date of activation: 13/04/2022

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                                        • fredo6F Offline
                                          fredo6
                                          last edited by 23 Nov 2023, 10:01

                                          @junphuc17945 said:

                                          Please help me reset my 3 stucked seats , thank you so much :
                                          fredo scale
                                          Seat ID: 27986; HW ID: FP1649300044.0M; Date of activation: 07/04/2022
                                          Seat ID: 28447; HW ID: BR1622557468.0S; Date of activation: 08/04/2022
                                          Seat ID: 29360; HW ID: TZ1622599474.0M; Date of activation: 13/04/2022
                                          curvizard:
                                          Seat ID: 27972; HW ID: TZ1622599474.0M; Date of activation: 07/04/2022
                                          Seat ID: 27984; HW ID: FP1649300044.0M; Date of activation: 07/04/2022
                                          Seat ID: 32606; HW ID: BR1622557468.0S; Date of activation: 30/04/2022

                                          This is done

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