SCFLicense: Extension Licensing on Sketchucation
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Hi - looking for information/help on resetting licensing?
I have 3 occupied seats - currently don't have access to two of the machines I put the licenses on - is it possible to remote reset/wipe the licenses? -
@cleverusername said:
looking for information/help on resetting licensing?
Send an email to support[at]sketchucation.com with your details so we can look up your license.
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I am having trouble with my license. I have a paid valid license but an error came up saying my trial period had finished. I was stuck because of a deadline, so i purchased another license. this didn't solve my problem though. Attached is the screenshot to show the errors i am receiving
Has anyone got any ideas on what may be causing this?
Regards
Jim
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@jimbobwild said:
Has anyone got any ideas on what may be causing this?
Are you running the latest version of Sketchucation Tools? v4.2.4
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@Jimbobwild
Your SCF licensing dialog [top-left] shows v4.1a, but the current licensing regime included with the latest SketchUcation Toolset is v5.3a !
You need to update the Toolset... -
Has anyone get a $9,20 tax charge from Paypal or am I the only one?
When trying to buy Fredo6 $40 bundle, I mean
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My computer is broken. So I cannot release the license to be used in another computer. Please help.
Is there a way to sign out the license from the other computer? just like how adobe creative cloud works?Ps. I have sent email to support[at]sketchucation[dot]com
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@tricky2k said:
Has anyone get a $9,20 tax charge from Paypal or am I the only one?
When trying to buy Fredo6 $40 bundle, I mean
Yes, a VAT of 23% (Ireland) is added to the price. The normal procedure (as a business) would be to be able to enter your VAT ID, so that you don't have to pay the VAT. But Sketchucation does not offer this option. So the plugin bundle costs $49,20 in the EU.
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@numerobis said:
Yes, a VAT of 23% (Ireland) is added to the price. The normal procedure (as a business) would be to be able to enter your VAT ID, so that you don't have to pay the VAT. But Sketchucation does not offer this option. So the plugin bundle costs $49,20 in the EU.
VAT is obligatory to add within the EU. PayPal allows users to add relevant business info to their account so VAT on B2B is not applied where applicable. If you do not have a business PayPal account just send an email to support[at]sketchucation.com and we can generate an invoice so you can claim the VAT back in your country.
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As far as i know the procedure to get VAT back afterwards is very laborious and i think not even possible for such small payments.
Like i said, the normal process is to get your VAT ID checked, so that you don't have to pay it in the first place. -
I too have the
"msg_validation_error
Request to Sketchucation = ERRORA04" problem.
I cant validate my copy of FredoCorner (and I cant download/install from the SketchUcation Store plugin).The problems seem to be conncected.
So far I have tried:
-SketchUp 21 &22
-fresh new installs of SketchUp as admin (right click, install as admin etc)
-deleting the files in the License file loacation (as other people have been instructed to do when asking for help with this problem)
-reinstalling plugins
-deleting caches (Internet explorer etc), disabling proxy on my pcSketchUcation plugin is the 4.2.5 and Fredo is the current one as well
The problem only exists on this machine (work pc) and all is fine on my home pc. I have no idea what to do at this point and neither what to google to fix this in my own.
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Ok. I bought Fredo's bundle, got 8 emails, each with a licensing file in it, downloaded them all to a folder, but when I try to use the Validate function, it won't recognize the downloaded files, even though they say .scflicense. And theyre all only 1kb, which seems odd. Help?
Thanks,
Mark -
@moonsrfr said:
Ok. I bought Fredo's bundle, got 8 emails, each with a licensing file in it, downloaded them all to a folder, but when I try to use the Validate function, it won't recognize the downloaded files, even though they say .scflicense. And theyre all only 1kb, which seems odd. Help?
What is the message you get?
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problem adding new paid licenses to fredo plug ins
hi fredo
thanks so much for all your invaluable plug ins - i have donated to you in the past and just paid yesterday for the new group license - i have downloaded all the license files from the emails which i received and have also downloaded them from the my license page on sketchucation - however they will not work ? i keep getting the same message which is
msg_validation_ error
Request to Sketchucation = ERROR F09
when i open them in my downloads folder on my desktop through the validate license
please help - thanks -
i have the same problem - i am working on a mac and the error message is
msg_validation_ error
Request to Sketchucation = ERROR F09
please help - thanks patrick
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Which version of MacOS do you have and which version of Sketchucation ExtensionStore?
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mac os v 12.2.1
sketchup 22.0.315 -
v 4.2.5 sketchucation
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You seem to have the most recent versions, for MacOS, Sketchup and ExtensionStore.
Could you try by downloading the license files directly from your 'MyLicenses' page at
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thanks but yes i have tried that too
and i have tried the different license downloads for the different plug ins and they all result in the same error message
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