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SCFLicense: Extension Licensing on Sketchucation

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  • J Offline
    Jimbobwild
    last edited by 23 Mar 2022, 22:26

    I am having trouble with my license. I have a paid valid license but an error came up saying my trial period had finished. I was stuck because of a deadline, so i purchased another license. this didn't solve my problem though. Attached is the screenshot to show the errors i am receiving
    Has anyone got any ideas on what may be causing this?
    Regards
    JimScreen shot of license errors

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    • R Online
      Rich O Brien Moderator
      last edited by 23 Mar 2022, 22:32

      @jimbobwild said:

      Has anyone got any ideas on what may be causing this?

      Are you running the latest version of Sketchucation Tools? v4.2.4

      Download the free D'oh Book for SketchUp πŸ“–

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      • T Offline
        TIG Moderator
        last edited by 23 Mar 2022, 22:49

        @Jimbobwild
        Your SCF licensing dialog [top-left] shows v4.1a, but the current licensing regime included with the latest SketchUcation Toolset is v5.3a !
        You need to update the Toolset...

        TIG

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        • T Offline
          tricky2k
          last edited by 23 Mar 2022, 23:54

          Has anyone get a $9,20 tax charge from Paypal or am I the only one?

          When trying to buy Fredo6 $40 bundle, I mean

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          • A Offline
            aimran
            last edited by 29 Mar 2022, 05:35

            My computer is broken. So I cannot release the license to be used in another computer. Please help.
            Is there a way to sign out the license from the other computer? just like how adobe creative cloud works?

            Ps. I have sent email to support[at]sketchucation[dot]com

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            • N Offline
              numerobis
              last edited by 29 Mar 2022, 09:19

              @tricky2k said:

              Has anyone get a $9,20 tax charge from Paypal or am I the only one?

              When trying to buy Fredo6 $40 bundle, I mean

              Yes, a VAT of 23% (Ireland) is added to the price. The normal procedure (as a business) would be to be able to enter your VAT ID, so that you don't have to pay the VAT. But Sketchucation does not offer this option. So the plugin bundle costs $49,20 in the EU.

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              • R Online
                Rich O Brien Moderator
                last edited by 29 Mar 2022, 09:32

                @numerobis said:

                Yes, a VAT of 23% (Ireland) is added to the price. The normal procedure (as a business) would be to be able to enter your VAT ID, so that you don't have to pay the VAT. But Sketchucation does not offer this option. So the plugin bundle costs $49,20 in the EU.

                VAT is obligatory to add within the EU. PayPal allows users to add relevant business info to their account so VAT on B2B is not applied where applicable. If you do not have a business PayPal account just send an email to support[at]sketchucation.com and we can generate an invoice so you can claim the VAT back in your country.

                Download the free D'oh Book for SketchUp πŸ“–

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                • N Offline
                  numerobis
                  last edited by 29 Mar 2022, 10:58

                  As far as i know the procedure to get VAT back afterwards is very laborious and i think not even possible for such small payments.
                  Like i said, the normal process is to get your VAT ID checked, so that you don't have to pay it in the first place.

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                  • M Offline
                    maschinengott
                    last edited by 29 Mar 2022, 13:45

                    I too have the

                    "msg_validation_error

                    Request to Sketchucation = ERRORA04" problem.

                    I cant validate my copy of FredoCorner (and I cant download/install from the SketchUcation Store plugin).The problems seem to be conncected.

                    So far I have tried:
                    -SketchUp 21 &22
                    -fresh new installs of SketchUp as admin (right click, install as admin etc)
                    -deleting the files in the License file loacation (as other people have been instructed to do when asking for help with this problem)
                    -reinstalling plugins
                    -deleting caches (Internet explorer etc), disabling proxy on my pc

                    SketchUcation plugin is the 4.2.5 and Fredo is the current one as well 😞

                    The problem only exists on this machine (work pc) and all is fine on my home pc. I have no idea what to do at this point and neither what to google to fix this in my own.

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                    • M Offline
                      moonsrfr
                      last edited by 30 Mar 2022, 05:28

                      Ok. I bought Fredo's bundle, got 8 emails, each with a licensing file in it, downloaded them all to a folder, but when I try to use the Validate function, it won't recognize the downloaded files, even though they say .scflicense. And theyre all only 1kb, which seems odd. Help?

                      Thanks,
                      Mark

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                      • F Offline
                        fredo6
                        last edited by 30 Mar 2022, 07:01

                        @moonsrfr said:

                        Ok. I bought Fredo's bundle, got 8 emails, each with a licensing file in it, downloaded them all to a folder, but when I try to use the Validate function, it won't recognize the downloaded files, even though they say .scflicense. And theyre all only 1kb, which seems odd. Help?

                        What is the message you get?

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                        • P Offline
                          patricklumb
                          last edited by 31 Mar 2022, 13:25

                          problem adding new paid licenses to fredo plug ins
                          hi fredo
                          thanks so much for all your invaluable plug ins - i have donated to you in the past and just paid yesterday for the new group license - i have downloaded all the license files from the emails which i received and have also downloaded them from the my license page on sketchucation - however they will not work ? i keep getting the same message which is
                          msg_validation_ error
                          Request to Sketchucation = ERROR F09
                          when i open them in my downloads folder on my desktop through the validate license
                          please help - thanks

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                          • P Offline
                            patricklumb
                            last edited by 31 Mar 2022, 13:34

                            i have the same problem - i am working on a mac and the error message is
                            msg_validation_ error
                            Request to Sketchucation = ERROR F09
                            please help - thanks patrick


                            Screen Shot 2022-03-30 at 8.38.31 PM.png

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                            • F Offline
                              fredo6
                              last edited by 31 Mar 2022, 13:45

                              Which version of MacOS do you have and which version of Sketchucation ExtensionStore?

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                              • P Offline
                                patricklumb
                                last edited by 31 Mar 2022, 18:19

                                mac os v 12.2.1
                                sketchup 22.0.315

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                                • P Offline
                                  patricklumb
                                  last edited by 31 Mar 2022, 18:21

                                  v 4.2.5 sketchucation

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                                  • F Offline
                                    fredo6
                                    last edited by 31 Mar 2022, 19:07

                                    You seem to have the most recent versions, for MacOS, Sketchup and ExtensionStore.

                                    Could you try by downloading the license files directly from your 'MyLicenses' page at

                                    SketchUcation | My licences

                                    favicon

                                    (sketchucation.com)

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                                    • P Offline
                                      patricklumb
                                      last edited by 31 Mar 2022, 21:46

                                      thanks but yes i have tried that too
                                      and i have tried the different license downloads for the different plug ins and they all result in the same error message

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                                      • P Offline
                                        patricklumb
                                        last edited by 31 Mar 2022, 21:51

                                        thank you for your help with this !

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                                        • G Offline
                                          Gurler
                                          last edited by 1 Apr 2022, 10:16

                                          Turkish people cant buy this extensions cause paypal payment methods blocked since 2016. Do you have alternative payment method?

                                          Thanks for thoughtless attitude Fredo6 πŸ˜„

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