hello again - any idea oh how to get the licenses to work ? please and thanks

thank you for your help with this !

thanks but yes i have tried that too
and i have tried the different license downloads for the different plug ins and they all result in the same error message

v 4.2.5 sketchucation

mac os v 12.2.1
sketchup 22.0.315

i have the same problem - i am working on a mac and the error message is
msg_validation_ error
Request to Sketchucation = ERROR F09
please help - thanks patrick

problem adding new paid licenses to fredo plug ins
hi fredo
thanks so much for all your invaluable plug ins - i have donated to you in the past and just paid yesterday for the new group license - i have downloaded all the license files from the emails which i received and have also downloaded them from the my license page on sketchucation - however they will not work ? i keep getting the same message which is
msg_validation_ error
Request to Sketchucation = ERROR F09
when i open them in my downloads folder on my desktop through the validate license
please help - thanks