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    [Plugin] ClothWorks v1.8.0 - 28 Apr 2024

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    • S 離線
      s870887s
      最後由 編輯

      已購買ClothWorks的授權,但始終沒有收到許可信件

      [mod=:15j0fr8j]Translated by Google:

      I have purchased a license for ClothWorks, but never received a license letter[/mod:15j0fr8j]

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      • S 離線
        s870887s
        最後由 編輯

        已購買ClothWorks 的授權,但始終沒有收到授權信件,
        我的收件信箱是hengzuan168@gmail.com,
        請看到回覆後,寄授權檔給我,謝謝,
        因為已經超過24小時了 😢

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        • G 離線
          gazzato70
          最後由 編輯

          Hi, I have a licensing problem with ClothWorks. I had to format the pc without being able to release the license. After the new installation I entered the licenses of the paid plugins and ClothWorks tells me that I am using 3 licenses while in fact I only use 1 license. I don't have other PCs where I use ClothWorks. I need help resetting the licensing situation. Thank you very much

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          • Rich O BrienR 離線
            Rich O Brien Moderator
            最後由 編輯

            @s870887s said:

            已購買ClothWorks 的授權,但始終沒有收到授權信件,
            我的收件信箱是hengzuan168@gmail.com,
            請看到回覆後,寄授權檔給我,謝謝,
            因為已經超過24小時了 😢

            Check inbox for email from support@sketchucation.com

            https://i.imgur.com/IYTDuIm.png

            Download the free D'oh Book for SketchUp 📖

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            • Rich O BrienR 離線
              Rich O Brien Moderator
              最後由 編輯

              @gazzato70 said:

              Hi, I have a licensing problem with ClothWorks. I had to format the pc without being able to release the license. After the new installation I entered the licenses of the paid plugins and ClothWorks tells me that I am using 3 licenses while in fact I only use 1 license. I don't have other PCs where I use ClothWorks. I need help resetting the licensing situation. Thank you very much

              The license logs show 3 devices in use with the most recent validation occurring 8 days ago...

              https://i.imgur.com/QgKtExV.png

              Download the free D'oh Book for SketchUp 📖

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              • Rich O BrienR 離線
                Rich O Brien Moderator
                最後由 編輯

                @s870887s said:

                已購買ClothWorks 的授權,但始終沒有收到授權信件,
                我的收件信箱是hengzuan168@gmail.com,
                請看到回覆後,寄授權檔給我,謝謝,
                因為已經超過24小時了 😢

                https://i.imgur.com/8JpztAy.png

                Download the free D'oh Book for SketchUp 📖

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                • R 離線
                  rodman100
                  最後由 編輯

                  Email address?

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                  • Rich O BrienR 離線
                    Rich O Brien Moderator
                    最後由 編輯

                    @rodman

                    Looks like it. The logs show this as what the user requested as address to send license to. Explains why it wasn't received.... 😐

                    https://i.imgur.com/2hUOT9w.png

                    Download the free D'oh Book for SketchUp 📖

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                    • H 離線
                      hydboxhydbox
                      最後由 編輯

                      Hi there,

                      I have another technical question.

                      If I want to draw a model of an inflated object without air ( only small bulbs left inside), like the ones in the picture. It’s much thinner comparing to the pillow example in instruction.

                      So which ones of the parameters do I have to adjust?

                      the Thickness of the object (Cloth tab —Thickness)
                      the bubble inside (?)
                      the slightly puffy edge (?)

                      I have only used SketchUp for 3 months. And I was recommended Clothworks for this particular purpose. Or maybe it is not the best solution?

                      Please help.
                      Much appreciated.

                      Yida


                      Screen Shot 2021-10-17 at 16.24.49.png


                      Screen Shot 2021-10-17 at 16.25.06.png

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                      • H 離線
                        hydboxhydbox
                        最後由 編輯

                        @hydboxhydbox said:

                        Hi there,

                        I have another technical question.

                        If I want to draw a model of an inflated object without air ( only small bulbs left inside), like the ones in the picture. It’s much thinner comparing to the pillow example in instruction.

                        So which ones of the parameters do I have to adjust?

                        the Thickness of the object (Cloth tab —Thickness)
                        the bubble inside (?)
                        the slightly puffy edge (?)

                        I have only used SketchUp for 3 months. And I was recommended Clothworks for this particular purpose. Or maybe it is not the best solution?

                        Please help.
                        Much appreciated.

                        Yida

                        This is what I get...never be able to get it quite even
                        Or should I do the other way around, like draw a rectangle with thickness and then make the bubles separately? Use sandbox? But I tried sandbox, it can only create rectangle face not some puffy effect. I still want the most part of the object to look slightly puffy so it can be recognized as a flattened inflated object.


                        Screen Shot 2021-10-17 at 16.59.55.png

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                        • G 離線
                          gazzato70
                          最後由 編輯

                          @rich o brien said:

                          @gazzato70 said:

                          Hi, I have a licensing problem with ClothWorks. I had to format the pc without being able to release the license. After the new installation I entered the licenses of the paid plugins and ClothWorks tells me that I am using 3 licenses while in fact I only use 1 license. I don't have other PCs where I use ClothWorks. I need help resetting the licensing situation. Thank you very much

                          The license logs show 3 devices in use with the most recent validation occurring 8 days ago...

                          https://i.imgur.com/QgKtExV.png

                          Thanks for the reply, so since I don't have release the licenses before formatting, nothing can be done? Did I get it right ? If this works I will be careful with the latest license actually in use (2021-10-08). However, the license of 2020-02-16 was of the old Laptop that I sold with only Windows 10 and the drivers installed while the license of 2021-05-25 is of the current Laptop that I purchased at the end of May 2021.
                          One last question, in case of hard disk failure or computer theft (I hope it never happens !!) I would also lose the last available license and I would be forced to buy it again ??? Many thanks for the help even if I think there must be a solution, you should be able to see if the license is actually in use on some pc and not rely on the installation. Only in this way do I consider it right to impose such a strict rule. Thanks

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                          • ArisA 離線
                            Aris
                            最後由 編輯

                            Hello,

                            I bought clothworks some time ago but at some point I started having a problem with the license. I cannot find who to contact to solve this problem. Does anybody know?
                            thanks!


                            1.jpg

                            Not a native speaker, point out my spelling (or other) mistakes, I won't be offended!!!

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                            • TIGT 離線
                              TIG Moderator
                              最後由 編輯

                              Firstly install the latest version of the SketchUcation Toolset from the PluginStore.
                              Restart SketchUp... any better ? ...
                              If not, then someone more experienced will post what to try next........

                              TIG

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                              • ArisA 離線
                                Aris
                                最後由 編輯

                                Yes, that was the first thing I did.

                                Not a native speaker, point out my spelling (or other) mistakes, I won't be offended!!!

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                                • TIGT 離線
                                  TIG Moderator
                                  最後由 編輯

                                  Did you try the steps in this parallel thread ?
                                  https://sketchucation.com/forums/viewtopic.php?p=675083#p675083

                                  TIG

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                                  • Rich O BrienR 離線
                                    Rich O Brien Moderator
                                    最後由 編輯

                                    @aris said:

                                    Yes, that was the first thing I did.

                                    So running the latest SketchUcation Tools and removing the signature from...

                                    C;\Users\[YOURNAME]\AppData\Local\SCF Licenses
                                    

                                    ...still results in this error?

                                    What does querying your license allocation return?

                                    https://i.imgur.com/0cNYZwL.png

                                    https://i.imgur.com/aBEgf6O.png

                                    Is it the error message you get when you query?

                                    The A-0C error means your computer name and the computer name in your signature file are not the same. So the license cannot be validated.

                                    Download the free D'oh Book for SketchUp 📖

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                                    • ArisA 離線
                                      Aris
                                      最後由 編輯

                                      Ok, it is now active.The steps I followed:

                                      1. uninstall clothworks
                                      2. manually removed everything in SCF licenses folder
                                      3. reinstaled clothworks and validated license.

                                      The only problem is that two of the 3 seats are taken when I only have one pc. (It's not actually a problem but I fear I'm going to have issues again and the seats will run out...


                                      1.jpg

                                      Not a native speaker, point out my spelling (or other) mistakes, I won't be offended!!!

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                                      • Rich O BrienR 離線
                                        Rich O Brien Moderator
                                        最後由 編輯

                                        What would be good for us to know is how you arrived at this error?

                                        It would seem you changed devices since the .scflicense file for FredoCorner detected that something changed.

                                        Do you know what changed recently?

                                        Also it is easy to release a license from a device to free up seats. You just need access to that device.

                                        Download the free D'oh Book for SketchUp 📖

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                                        • ArisA 離線
                                          Aris
                                          最後由 編輯

                                          tbh I'm not sure but most probably it is the same pc that got upgraded. I don't remember ever installing it on a different device.

                                          Not a native speaker, point out my spelling (or other) mistakes, I won't be offended!!!

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                                          • jujuJ 離線
                                            juju
                                            最後由 編輯

                                            @aris said:

                                            tbh I'm not sure but most probably it is the same pc that got upgraded. I don't remember ever installing it on a different device.

                                            IIRC installations on the same hardware but for different versions of SketchUp is also counted.

                                            Save the Earth, it's the only planet with chocolate.

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