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    [Plugin] ClothWorks v1.8.0 - 28 Apr 2024

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    • Rich O BrienR Offline
      Rich O Brien Moderator
      last edited by

      @rodman

      Looks like it. The logs show this as what the user requested as address to send license to. Explains why it wasn't received.... 😐

      https://i.imgur.com/2hUOT9w.png

      Download the free D'oh Book for SketchUp 📖

      1 Reply Last reply Reply Quote 0
      • H Offline
        hydboxhydbox
        last edited by

        Hi there,

        I have another technical question.

        If I want to draw a model of an inflated object without air ( only small bulbs left inside), like the ones in the picture. It’s much thinner comparing to the pillow example in instruction.

        So which ones of the parameters do I have to adjust?

        the Thickness of the object (Cloth tab —Thickness)
        the bubble inside (?)
        the slightly puffy edge (?)

        I have only used SketchUp for 3 months. And I was recommended Clothworks for this particular purpose. Or maybe it is not the best solution?

        Please help.
        Much appreciated.

        Yida


        Screen Shot 2021-10-17 at 16.24.49.png


        Screen Shot 2021-10-17 at 16.25.06.png

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        • H Offline
          hydboxhydbox
          last edited by

          @hydboxhydbox said:

          Hi there,

          I have another technical question.

          If I want to draw a model of an inflated object without air ( only small bulbs left inside), like the ones in the picture. It’s much thinner comparing to the pillow example in instruction.

          So which ones of the parameters do I have to adjust?

          the Thickness of the object (Cloth tab —Thickness)
          the bubble inside (?)
          the slightly puffy edge (?)

          I have only used SketchUp for 3 months. And I was recommended Clothworks for this particular purpose. Or maybe it is not the best solution?

          Please help.
          Much appreciated.

          Yida

          This is what I get...never be able to get it quite even
          Or should I do the other way around, like draw a rectangle with thickness and then make the bubles separately? Use sandbox? But I tried sandbox, it can only create rectangle face not some puffy effect. I still want the most part of the object to look slightly puffy so it can be recognized as a flattened inflated object.


          Screen Shot 2021-10-17 at 16.59.55.png

          1 Reply Last reply Reply Quote 0
          • G Offline
            gazzato70
            last edited by

            @rich o brien said:

            @gazzato70 said:

            Hi, I have a licensing problem with ClothWorks. I had to format the pc without being able to release the license. After the new installation I entered the licenses of the paid plugins and ClothWorks tells me that I am using 3 licenses while in fact I only use 1 license. I don't have other PCs where I use ClothWorks. I need help resetting the licensing situation. Thank you very much

            The license logs show 3 devices in use with the most recent validation occurring 8 days ago...

            https://i.imgur.com/QgKtExV.png

            Thanks for the reply, so since I don't have release the licenses before formatting, nothing can be done? Did I get it right ? If this works I will be careful with the latest license actually in use (2021-10-08). However, the license of 2020-02-16 was of the old Laptop that I sold with only Windows 10 and the drivers installed while the license of 2021-05-25 is of the current Laptop that I purchased at the end of May 2021.
            One last question, in case of hard disk failure or computer theft (I hope it never happens !!) I would also lose the last available license and I would be forced to buy it again ??? Many thanks for the help even if I think there must be a solution, you should be able to see if the license is actually in use on some pc and not rely on the installation. Only in this way do I consider it right to impose such a strict rule. Thanks

            1 Reply Last reply Reply Quote 0
            • ArisA Offline
              Aris
              last edited by

              Hello,

              I bought clothworks some time ago but at some point I started having a problem with the license. I cannot find who to contact to solve this problem. Does anybody know?
              thanks!


              1.jpg

              Not a native speaker, point out my spelling (or other) mistakes, I won't be offended!!!

              1 Reply Last reply Reply Quote 0
              • TIGT Online
                TIG Moderator
                last edited by

                Firstly install the latest version of the SketchUcation Toolset from the PluginStore.
                Restart SketchUp... any better ? ...
                If not, then someone more experienced will post what to try next........

                TIG

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                • ArisA Offline
                  Aris
                  last edited by

                  Yes, that was the first thing I did.

                  Not a native speaker, point out my spelling (or other) mistakes, I won't be offended!!!

                  1 Reply Last reply Reply Quote 0
                  • TIGT Online
                    TIG Moderator
                    last edited by

                    Did you try the steps in this parallel thread ?
                    https://sketchucation.com/forums/viewtopic.php?p=675083#p675083

                    TIG

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                    • Rich O BrienR Offline
                      Rich O Brien Moderator
                      last edited by

                      @aris said:

                      Yes, that was the first thing I did.

                      So running the latest SketchUcation Tools and removing the signature from...

                      C;\Users\[YOURNAME]\AppData\Local\SCF Licenses
                      

                      ...still results in this error?

                      What does querying your license allocation return?

                      https://i.imgur.com/0cNYZwL.png

                      https://i.imgur.com/aBEgf6O.png

                      Is it the error message you get when you query?

                      The A-0C error means your computer name and the computer name in your signature file are not the same. So the license cannot be validated.

                      Download the free D'oh Book for SketchUp 📖

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                      • ArisA Offline
                        Aris
                        last edited by

                        Ok, it is now active.The steps I followed:

                        1. uninstall clothworks
                        2. manually removed everything in SCF licenses folder
                        3. reinstaled clothworks and validated license.

                        The only problem is that two of the 3 seats are taken when I only have one pc. (It's not actually a problem but I fear I'm going to have issues again and the seats will run out...


                        1.jpg

                        Not a native speaker, point out my spelling (or other) mistakes, I won't be offended!!!

                        1 Reply Last reply Reply Quote 0
                        • Rich O BrienR Offline
                          Rich O Brien Moderator
                          last edited by

                          What would be good for us to know is how you arrived at this error?

                          It would seem you changed devices since the .scflicense file for FredoCorner detected that something changed.

                          Do you know what changed recently?

                          Also it is easy to release a license from a device to free up seats. You just need access to that device.

                          Download the free D'oh Book for SketchUp 📖

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                          • ArisA Offline
                            Aris
                            last edited by

                            tbh I'm not sure but most probably it is the same pc that got upgraded. I don't remember ever installing it on a different device.

                            Not a native speaker, point out my spelling (or other) mistakes, I won't be offended!!!

                            1 Reply Last reply Reply Quote 0
                            • jujuJ Offline
                              juju
                              last edited by

                              @aris said:

                              tbh I'm not sure but most probably it is the same pc that got upgraded. I don't remember ever installing it on a different device.

                              IIRC installations on the same hardware but for different versions of SketchUp is also counted.

                              Save the Earth, it's the only planet with chocolate.

                              1 Reply Last reply Reply Quote 0
                              • G Offline
                                gazzato70
                                last edited by

                                @gazzato70 said:

                                @rich o brien said:

                                @gazzato70 said:

                                Hi, I have a licensing problem with ClothWorks. I had to format the pc without being able to release the license. After the new installation I entered the licenses of the paid plugins and ClothWorks tells me that I am using 3 licenses while in fact I only use 1 license. I don't have other PCs where I use ClothWorks. I need help resetting the licensing situation. Thank you very much

                                The license logs show 3 devices in use with the most recent validation occurring 8 days ago...

                                https://i.imgur.com/QgKtExV.png

                                Thanks for the reply, so since I don't have release the licenses before formatting, nothing can be done? Did I get it right ? If this works I will be careful with the latest license actually in use (2021-10-08). However, the license of 2020-02-16 was of the old Laptop that I sold with only Windows 10 and the drivers installed while the license of 2021-05-25 is of the current Laptop that I purchased at the end of May 2021.
                                One last question, in case of hard disk failure or computer theft (I hope it never happens !!) I would also lose the last available license and I would be forced to buy it again ??? Many thanks for the help even if I think there must be a solution, you should be able to see if the license is actually in use on some pc and not rely on the installation. Only in this way do I consider it right to impose such a strict rule. Thanks

                                I haven't received any answers or solutions yet. Thanks.

                                1 Reply Last reply Reply Quote 0
                                • Rich O BrienR Offline
                                  Rich O Brien Moderator
                                  last edited by

                                  The license system philosophy is that no internet queries are needed to use a licensed plugin.

                                  That means the user needs to be aware of license allocation. Of course hardware failure happens and in this instance we release further seats.

                                  Just contact the extension dev. They can do it.

                                  Future license system updates are planned to allow online license releases etc.

                                  Download the free D'oh Book for SketchUp 📖

                                  1 Reply Last reply Reply Quote 0
                                  • E Offline
                                    emmearch
                                    last edited by

                                    Hi, I wonder if anyone can help me: I have been using Clothworks paid version until today with no problem.

                                    Today I tried it and as soon as I start the simulation, Sketchup become unresponsive and I have to force close.

                                    It was working perfectly prior to today, I have already tried to delete it and reinstall, but to no avail. Any help would be appreciated.

                                    I'm on windows 10, did a system update yesterday (could it be that?), working with Xeon processor and a 1070ti GPU.

                                    1 Reply Last reply Reply Quote 0
                                    • Dave RD Offline
                                      Dave R
                                      last edited by

                                      Looking at what has changed on your computer since you last used it is a good idea. Clothworks didn't change. According to your profile you are using SketchUp 2017 Make and that hasn't changed in around 4 years. A Windows update might be the cause. Maybe a bad graphics driver that was included with the update?

                                      Have you tried it with a very simple model? Few subdivisions of the cloth component and a simple shape as a collider?

                                      Etaoin Shrdlu

                                      %

                                      (THERE'S NO PLACE LIKE)

                                      G28 X0.0 Y0.0 Z0.0

                                      M30

                                      %

                                      1 Reply Last reply Reply Quote 0
                                      • E Offline
                                        emmearch
                                        last edited by

                                        Thanks for your reply, I should update my profile: I'm using the latest update of Sketchup (licensed of course), and it stops working when I try the simplest geometry.

                                        I'll try to update my graphics drivers..

                                        1 Reply Last reply Reply Quote 0
                                        • Dave RD Offline
                                          Dave R
                                          last edited by

                                          Can you share the .skp file you're trying to use Clothworks on? It would be interesting to also compare with another computer.

                                          Etaoin Shrdlu

                                          %

                                          (THERE'S NO PLACE LIKE)

                                          G28 X0.0 Y0.0 Z0.0

                                          M30

                                          %

                                          1 Reply Last reply Reply Quote 0
                                          • GD3DesignG Offline
                                            GD3Design
                                            last edited by

                                            Hey Michael,
                                            Windows update's cause me all kinds of trouble. I have no idea if it will help with this situation or not, but after Windows updates I often need to uninstall & reinstall 'Microsoft C++ Distributables' to get my programs functioning again. If Clothworks uses C++ it could be ​affected...?

                                            (After last months update, I lost one of my NVMe drives from showing up in BIOS...and I still havent' got it working again.... (thanks MS)) 😞

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