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    Sketchup Pro 2014 hangs every time I quit (Mac)

    Scheduled Pinned Locked Moved SketchUp Bug Reporting
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    • bigstickB Offline
      bigstick
      last edited by

      This is a classic case of principles vs pragmatism. In absolute terms, of course you're right, and on Windows it's not a problem. What I found in the office was that security restrictions prevented any access to the 'Program Files' folders.

      This meant that plugins couldn't be installed by anyone other than the IT department, because security permissions prohibit users being given Local Admin rights.

      The move in SU 2014 to move this to areas where UAC doesn't get excited is a really big thing for my office.

      On the Mac, it's the standard OS X installer that has problems. We tried doing things the other ('correct') way, but found that unfortunately it created significant issues for end users. The solution (for the moment at least) is to end up with our current installation path, which isn't ideal, but it does work.

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      • bigstickB Offline
        bigstick
        last edited by

        I've just tested a new build that fixes the hanging on exit issue. It has taken a while, but we think we finally have it resolved. I'll post an update when we release it.

        Sorry about the delay - apparently it's been tricky to pin down...

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        • H Offline
          helvetica
          last edited by

          Is there any update on this fix for podium? I bought it, and I love it, but the crashing of SU is an issue for me. I also believed it was a problem with SU so I'm watching this post with interest.

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          • bigstickB Offline
            bigstick
            last edited by

            Yes, we recently released a new build which fixes this behaviour.

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            • jeff hammondJ Offline
              jeff hammond
              last edited by

              @bigstick said:

              Yes, we recently released a new build which fixes this behaviour.

              nice. great news
              👍

              dotdotdot

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              • EdsonE Offline
                Edson
                last edited by

                @bigstick said:

                Yes, we recently released a new build which fixes this behaviour.

                I had been affected by this glitch for a long time. the new build has really fixed it. now I can just quit Sketchup.

                dave and jim, thanks for fixing this irrelevant but annoying problem.

                best regards.

                edson mahfuz, architect| porto alegre • brasil
                http://www.mahfuz.arq.br

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                • W Offline
                  whitelock
                  last edited by

                  Hi All, I am not very computer savvy in terms of how to download and install things on a mac, how do you get this new build for the bug fixes, do you uninstall old version first. please help.

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                  • EdsonE Offline
                    Edson
                    last edited by

                    @whitelock said:

                    Hi All, I am not very computer savvy in terms of how to download and install things on a mac, how do you get this new build for the bug fixes, do you uninstall old version first. please help.

                    the podium site has all the instructions on how to uninstall and install the new build.

                    edson mahfuz, architect| porto alegre • brasil
                    http://www.mahfuz.arq.br

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                    • S Offline
                      SgtSlick
                      last edited by

                      So bigstick, where we can download this new build you mentioned that fixes the issue? I'm using MAc OSX 10.8.5 not Mavericks and I have to force quit everytime.

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                      • SkalpS Offline
                        Skalp
                        last edited by

                        You can do a very fast force quit by typing exit! on the ruby console.
                        It's even a lot faster than a normal quit.

                        Skalp
                        http://www.skalp4sketchup.com

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                        • S Offline
                          steveyeong
                          last edited by

                          i just DL the latest version of v2 plus for sketch up 2014 mac.
                          now the problem had been resolved. no more hanging when quitting!
                          finally ! good job.

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                          • R Offline
                            rcavenecia
                            last edited by

                            the difference in my case is that I use render[in] rather than podium...
                            it is annoying having to force quit every time... and having to load back the plugin's icons.

                            solutions anyone?

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