sketchucation logo sketchucation
    • Login
    ℹ️ Licensed Extensions | FredoBatch, ElevationProfile, FredoSketch, LayOps, MatSim and Pic2Shape will require license from Sept 1st More Info

    Sketchup Pro 2014 hangs every time I quit (Mac)

    Scheduled Pinned Locked Moved SketchUp Bug Reporting
    sketchup
    36 Posts 13 Posters 9.7k Views 13 Watching
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as topic
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • E Offline
      ecomike1
      last edited by

      I really appreciate the back and forth between all involved.

      I want to reiterate what Jeff is saying regarding the issue not being posted on the Podium forum. The reason, I believe, is that people in general didn't know it was the fault of one particular plugin until we dug further and went through the plugins one by one. Very time consuming, even for the personalities which are more detailed oriented.

      Bigstick, thanks for taking care of this, and I'm looking forward to your report on the issue.

      Thanks again everybody!

      1 Reply Last reply Reply Quote 0
      • M Offline
        mwm5053
        last edited by

        I can report that I've had the same issues as econmike1 but using Twilight often had to force quit from Activity Monitor or it SU 2014 would crash and want to report to Apple instead of a Bug Splat. Also can tell you I have a Mac HD/Library SU 2013 and SU 2014 folder with SU plugins 😕


        Screen Shot 2014-04-14 at 4.21.00 PM.png

        2011 iMac
        SU 2015 Pro, 2017 Make
        V2 Twilight
        macOS Sierra 10.12.5

        1 Reply Last reply Reply Quote 0
        • D Offline
          driven
          last edited by

          Rant Warning:

          with all these 'renderer' plugins the first question whether it is a single user, single computer license?

          If the answer to both is 'yes' , then the developers should be installing it into your licensed 'User' folder, I can see absolutely no reason not to...

          As of v2014, for them to place it elsewhere, requires them making all the needed folders, as SU no longer does.

          If it is a "network" license, then the new folders could be in the "Shared" folder, and symlinked to each 'User' folder,

          If it is a "any computer, one User" license, they each should be in the "User" folder of each computer,

          The only conceivable reason to have an installer is to bury bits all over the system...

          Regardless of how clever or complex they may be, it's a Plugin not a Primary app, if I un-instal the Primary app, I want all the plugins to vanish as well.

          but maybe that's just me...

          john

          learn from the mistakes of others, you may not live long enough to make them all yourself...

          1 Reply Last reply Reply Quote 0
          • bigstickB Offline
            bigstick
            last edited by

            This is a classic case of principles vs pragmatism. In absolute terms, of course you're right, and on Windows it's not a problem. What I found in the office was that security restrictions prevented any access to the 'Program Files' folders.

            This meant that plugins couldn't be installed by anyone other than the IT department, because security permissions prohibit users being given Local Admin rights.

            The move in SU 2014 to move this to areas where UAC doesn't get excited is a really big thing for my office.

            On the Mac, it's the standard OS X installer that has problems. We tried doing things the other ('correct') way, but found that unfortunately it created significant issues for end users. The solution (for the moment at least) is to end up with our current installation path, which isn't ideal, but it does work.

            1 Reply Last reply Reply Quote 0
            • bigstickB Offline
              bigstick
              last edited by

              I've just tested a new build that fixes the hanging on exit issue. It has taken a while, but we think we finally have it resolved. I'll post an update when we release it.

              Sorry about the delay - apparently it's been tricky to pin down...

              1 Reply Last reply Reply Quote 0
              • H Offline
                helvetica
                last edited by

                Is there any update on this fix for podium? I bought it, and I love it, but the crashing of SU is an issue for me. I also believed it was a problem with SU so I'm watching this post with interest.

                1 Reply Last reply Reply Quote 0
                • bigstickB Offline
                  bigstick
                  last edited by

                  Yes, we recently released a new build which fixes this behaviour.

                  1 Reply Last reply Reply Quote 0
                  • jeff hammondJ Offline
                    jeff hammond
                    last edited by

                    @bigstick said:

                    Yes, we recently released a new build which fixes this behaviour.

                    nice. great news
                    👍

                    dotdotdot

                    1 Reply Last reply Reply Quote 0
                    • EdsonE Offline
                      Edson
                      last edited by

                      @bigstick said:

                      Yes, we recently released a new build which fixes this behaviour.

                      I had been affected by this glitch for a long time. the new build has really fixed it. now I can just quit Sketchup.

                      dave and jim, thanks for fixing this irrelevant but annoying problem.

                      best regards.

                      edson mahfuz, architect| porto alegre • brasil
                      http://www.mahfuz.arq.br

                      1 Reply Last reply Reply Quote 0
                      • W Offline
                        whitelock
                        last edited by

                        Hi All, I am not very computer savvy in terms of how to download and install things on a mac, how do you get this new build for the bug fixes, do you uninstall old version first. please help.

                        1 Reply Last reply Reply Quote 0
                        • EdsonE Offline
                          Edson
                          last edited by

                          @whitelock said:

                          Hi All, I am not very computer savvy in terms of how to download and install things on a mac, how do you get this new build for the bug fixes, do you uninstall old version first. please help.

                          the podium site has all the instructions on how to uninstall and install the new build.

                          edson mahfuz, architect| porto alegre • brasil
                          http://www.mahfuz.arq.br

                          1 Reply Last reply Reply Quote 0
                          • S Offline
                            SgtSlick
                            last edited by

                            So bigstick, where we can download this new build you mentioned that fixes the issue? I'm using MAc OSX 10.8.5 not Mavericks and I have to force quit everytime.

                            1 Reply Last reply Reply Quote 0
                            • SkalpS Offline
                              Skalp
                              last edited by

                              You can do a very fast force quit by typing exit! on the ruby console.
                              It's even a lot faster than a normal quit.

                              Skalp
                              http://www.skalp4sketchup.com

                              1 Reply Last reply Reply Quote 0
                              • S Offline
                                steveyeong
                                last edited by

                                i just DL the latest version of v2 plus for sketch up 2014 mac.
                                now the problem had been resolved. no more hanging when quitting!
                                finally ! good job.

                                1 Reply Last reply Reply Quote 0
                                • R Offline
                                  rcavenecia
                                  last edited by

                                  the difference in my case is that I use render[in] rather than podium...
                                  it is annoying having to force quit every time... and having to load back the plugin's icons.

                                  solutions anyone?

                                  1 Reply Last reply Reply Quote 0
                                  • 1
                                  • 2
                                  • 2 / 2
                                  • First post
                                    Last post
                                  Buy SketchPlus
                                  Buy SUbD
                                  Buy WrapR
                                  Buy eBook
                                  Buy Modelur
                                  Buy Vertex Tools
                                  Buy SketchCuisine
                                  Buy FormFonts

                                  Advertisement