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    Microsoft Visual C++ Runtime Library - Runtime Error

    Scheduled Pinned Locked Moved SketchUp Bug Reporting
    sketchup
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    • halroachH Offline
      halroach
      last edited by halroach

      Every now and then when I close sketchup pro 8 an error flashes on the screen for a fraction of a second, right before/after exiting.
      Luckily I was able to screen capture it when my computer was crawling. the error window reads as follows:

      Microsoft Visual C++ Runtime Library
      
      Runtime Error!
      Program; C;\PROGRA~1\Google\GOOGLE~2\sketchup.exe
      
      R6025
      - pure virtual function call
      

      c++ runtime error.jpg
      I think it has something to do with VRay. anybody get this too? Anything to worry about?

      edit:
      I corrected the typos and attached is a screenshot

      FlexTools - Super Quick Windows, Doors, Slats...

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      • thomthomT Offline
        thomthom
        last edited by

        Never seen that error message. I use SketchUp 8 and V-Ray.

        Thomas Thomassen — SketchUp Monkey & Coding addict
        List of my plugins and link to the CookieWare fund

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        • Dave RD Offline
          Dave R
          last edited by

          Is that a copy and paste of the error text? Was Google really spelled as "Goggle"?

          The path to sketchup.exe should be /Google/Google SketchUp 8/sketchup.exe. There shouldn't be a '2' in it. Can you post a screen shot of the program file tree?

          Etaoin Shrdlu

          %

          (THERE'S NO PLACE LIKE)

          G28 X0.0 Y0.0 Z0.0

          M30

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          • AnssiA Offline
            Anssi
            last edited by

            You list two OSes in your profile. Are you trying to run the Windows version of SU on a Mac under Parallels? It probably doesn't work - at least it is an unsupported setup.

            Anssi

            securi adversus homines, securi adversus deos rem difficillimam adsecuti sunt, ut illis ne voto quidem opus esset

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            • halroachH Offline
              halroach
              last edited by

              I corrected the typos...
              I used to use Sketchup both on a Mac and on a PC. I had got it working on my Macbook Pro 1,1 through OSX, and also got it working through bootcamp and also through parallels at one time. But things were rather slow.

              In this case, the error is appearing on my computer at work, where I'm using windows XP SP3.

              (on a side note: I have gotten quite fed up with all the mac crap... For me all the good graphics software works better on a PC, and hebrew support on a mac is crap... hence I have just recently got a new Dell XPS L502x... nice beast - this should be on a different thread...).

              @anssi said:

              You list two OSes in your profile. Are you trying to run the Windows version of SU on a Mac under Parallels? It probably doesn't work - at least it is an unsupported setup.

              Anssi

              FlexTools - Super Quick Windows, Doors, Slats...

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              • Dave RD Offline
                Dave R
                last edited by

                I'm still curious about the number 2 in \GOOGLE~2. Do you have more than one folder for Google SketchUp in Program Files?

                Etaoin Shrdlu

                %

                (THERE'S NO PLACE LIKE)

                G28 X0.0 Y0.0 Z0.0

                M30

                %

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                • halroachH Offline
                  halroach
                  last edited by

                  @dave r said:

                  I'm still curious about the number 2 in \GOOGLE~2. Do you have more than one folder for Google SketchUp in Program Files?

                  I have google sketchup 6 and google sketchup 7. working backups in case 8 wouldn't have worked like expected... I should really remove them one day. I don't think that should cause any problems though...

                  FlexTools - Super Quick Windows, Doors, Slats...

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                  • Dave RD Offline
                    Dave R
                    last edited by

                    But even with versions 6 and 7, you should have this arrangement.

                    Program Files\Google
                    \Google SketchUp 6
                    SketchUp.exe
                    \Google SketchUp 7
                    SketchUp.exe
                    \Google SketchUp 8
                    SketchUp.exe

                    Only one Google Folder. All versions of SU in that folder.

                    Etaoin Shrdlu

                    %

                    (THERE'S NO PLACE LIKE)

                    G28 X0.0 Y0.0 Z0.0

                    M30

                    %

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                    • TIGT Offline
                      TIG Moderator
                      last edited by

                      The '\GOOGLE~2' is the MS-DOS file name for that folder - probably '\Google Sketchup 8' - constrained to the maximum 8 characters [files are similar but allowed a '.xxx' extension to determine file type]. As there's already a \GOOGLE~S\ and a \GOOGLE~1\ folder in the same path you get '2'...
                      Windows's long file names with spaces and punctuation etc in them are actually an 'overlay' of the real unique DOS names the system still uses... The unique file naming is now handled in the background by the system... 🤓

                      TIG

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                      • E Offline
                        esso
                        last edited by

                        Am running xp pro and having the same problem. Runtime wont even let me install the suggested downloaded program and clean booting hasnt helped. Does anyone have other suggestions ?

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                        • Dan RathbunD Offline
                          Dan Rathbun
                          last edited by

                          Suggest you go to the Microsoft Download Center and make sure you have all updates for all VC runtimes installed.

                          The manifest for Sketchup indicates it is linked against the MSVC version 8 runtime, (perhaps called 2005. After version 6, they began referring to them generally by the release year, as it made more sense to end users.)

                          It should not hurt to install or update other runtimes on your machine (2008, 2010, etc.)

                          I'm not here much anymore.

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