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    Invisible Toolbars????

    Scheduled Pinned Locked Moved SketchUp Bug Reporting
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    • K Offline
      karimtabbara
      last edited by

      Hi
      Just installed Extended Standard Views in Sketchup 2013pro
      Been using it in sketchup pro 8
      But icons toolbar is invisible
      Going to uninstall and install again to check
      Is there any ruby code I can type to set the toolbar visible at the center of the screen ?

      Regards

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      • TIGT Offline
        TIG Moderator
        last edited by

        It is a known serious issue with v2013. 😒
        It happens with installing/loading plugins in several different ways - it's not just with ones from the Plugin Store.
        It also happens at random, so it's hard to track down.
        I know Trimble are on to it... [they need to be!]

        Overview:
        In v2013 when a new plugin is loaded, if that plugin makes a toolbar then that toolbar should appear floating in the top left quadrant of the main screen.
        That is the system default and we scripters have no control over this.
        Sometimes v2013 can decide [on a whim 😒 ] to put this new toolbar docked into the top-bar.
        Which wouldn't be so bad...
        If it wasn't for the fact that it also places it underneath any existing toolbars that might already be docked there !
        And of course two docked toolbars can't occupy the same screen-space [which is something to do with quantum mechanics 😉 ] - so this then breaks the newer toolbar[s] stuck below the originals...

        There are two ways of [hopefully] fixing it, as far as I know:

        Brute force method:
        Ensure that the toolbar in question is 'checked' in the toolbar dialog or dropdown list - so it's set to be visible [but of course it's not visible as it's below other things !]...
        Drag the preexisting docked toolbars off the top-bar, leaving them floating... until you see the 'hidden' toolbar beneath.
        Try and drag that toolbar off too.
        It'll probably remain 'glued' fast onto the top-bar !
        Try double clicking on it a few times, this ought to loosen it.
        Now drag it and place it floating or docked where you wish - it's hopefully fixed...
        Tidy up the other toolbars again...

        Registry hack method
        Alternatively, you can try hacking the Registry... but only if you feel competent and up to it...
        This particular example covers a mythical toolbar named ' Acme Tools', but the principle applies to any toolbar - just match the toolbars-listing's 'name'...
        Close SketchUp...
        The new toolbar settings are found in the Registry [Run > regedit] under:
        HKEY_CURRENT_USER\Software\SketchUp\SketchUp 2013\RubyWorkspace
        Search in that for ' Acme Tools' using 'Find'...
        You'll get something like:
        HKEY_CURRENT_USER\Software\SketchUp\SketchUp 2013\RubyWorkspace\ToolbarsUser-Bar2
        Its actual '-BarN' reference will vary for your setup.
        Make a note of the value of its key 'BarID', for example: **59650**
        Now look through the nearby listed items for the THREE matching entries:
        HKEY_CURRENT_USER\Software\SketchUp\SketchUp 2013\RubyWorkspace\RubyToolBar-**59650** HKEY_CURRENT_USER\Software\SketchUp\SketchUp 2013\RubyWorkspace\BasePane-**59650** HKEY_CURRENT_USER\Software\SketchUp\SketchUp 2013\Pane-**59650**
        Delete those THREE entries in turn [DO NOTHING ELSE!].
        Close 'regedit'.

        On a restart of SketchUp the toolbar with that name should now be 'reset'.
        If needed [unlikely], make sure it is 'checked' as active in the toolbars dialog or dropdown list...
        It should now appear docked nicely in the top-bar, perhaps between other preexisting toolbars.
        You can then easily un-dock it [drag], so it's floating and then relocate it as desired...

        The sooner this issue is fixed the better ! 😒

        TIG

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        • X Offline
          xyz
          last edited by

          Thank you very much TIG
          Finally it all makes sense .... ☀
          Michel (Quebec)

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          • Tyler MillerT Offline
            Tyler Miller
            last edited by

            We are indeed working on a fix for this in SketchUp 2013. It was a last minute regression that snuck in. Hopefully our fix will address a number of the initial toolbar state issues.

            Regards,
            Tyler

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            • TIGT Offline
              TIG Moderator
              last edited by

              @tyler miller said:

              We are indeed working on a fix for this in SketchUp 2013. It was a last minute regression that snuck in. Hopefully our fix will address a number of the initial toolbar state issues.

              Regards,
              Tyler
              Usually the 'invisible' new toolbar is made docked stuck below an existing toolbar in the top-bar, instead of the correct floating version. Moving the overlaid toolbars off and double-clicking the stuck new one usually fixes the issue.
              A recent report in another SCF thread [reported separately to Chris Fullmer: http://sketchucation.com/forums/viewtopic.php?p=477668#p477668] had a similar 'invisible' toolbar issue on an XP machine, BUT although it was 'checked' as visible it was not found to be docked on any of the bars... Having got the OP to do the registry hack of deleting its entries after SketchUp it was still 'invisible'... usually on Win7 etc it is added to the top-bar docked but suitably spaced between others... on the XP PC it was now docked beneath the top-bars other docked toolbars BUT beneath them, so the initial drag off + double-click to loosen fix worked that time...
              Of course none of this would be necessary if the new toolbar were always created 'floating' [like it should be], or at least some startup code ensured that no two docked toolbars occupy the same space, thereby avoiding this overlay/gluing issue [and also to fix preexisting issues when v13M1 appears]
              😒
              On a separate note...
              I have also reported separately that there is another 'floating' toolbar issue, I'll reiterate it here in case you are not in that loop...
              Here's how to replicate it...
              On a Win7 computer [although I suspect other OS will have the same issue?]
              Open SketchUp 2013.
              Arrange some docked and some floating toolbars - use a mix of native, native-ruby and ruby...
              Close SketchUp.
              Open SketchUp.
              All toolbars are remembered just as you left them.
              Now minimize SketchUp to the task-bar.
              Right-click > context-menu on its task-bar icon and choose 'Close'.
              Open SketchUp.
              All docked and floating native toolbars are remembered just as you left them.
              BUT all floating native-ruby and ruby created toolbars have been deactivated !!!
              😒

              TIG

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              • Chris FullmerC Offline
                Chris Fullmer
                last edited by

                Thanks TIG, we've got each of these logged and are looking at them.

                Lately you've been tan, suspicious for the winter.
                All my Plugins I've written

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                • Tyler MillerT Offline
                  Tyler Miller
                  last edited by

                  This issue should now be fixed with version 2013.0.4124 that we released today. Please let us know if you see any problems.

                  Thanks,
                  Tyler

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                  • TIGT Offline
                    TIG Moderator
                    last edited by

                    Thanks for the prompt fix 😄

                    TIG

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                    • J Offline
                      JuanV.Soler
                      last edited by

                      @tyler miller said:

                      This issue should now be fixed with version 2013.0.4124 that we released today. Please let us know if you see any problems.

                      Thanks,
                      Tyler

                      where is it ? ... ❓

                      ,))),

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                      • TIGT Offline
                        TIG Moderator
                        last edited by

                        @juanv.soler said:

                        @tyler miller said:

                        This issue should now be fixed with version 2013.0.4124 that we released today. Please let us know if you see any problems.

                        Thanks,
                        Tyler

                        where is it ? ... ❓
                        http://www.sketchup.com/ link to download

                        TIG

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                        • J Offline
                          JuanV.Soler
                          last edited by

                          thanks TIG

                          its a bit scary to have to do the process of setting e_mail and name and etc all over again to download it ,
                          but ... so far so good , it is indeed the new version .

                          It is been solved the copy -paste in Layout

                          ,))),

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                          • thomthomT Offline
                            thomthom
                            last edited by

                            Help > Check for Update from within SketchUp should also work - and give you a download link.

                            Thomas Thomassen — SketchUp Monkey & Coding addict
                            List of my plugins and link to the CookieWare fund

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                            • J Offline
                              JuanV.Soler
                              last edited by

                              yes thomthom it would but it doesn´t yet 😒
                              by the way don´t you think it´ll be worth to tell somewhere else this new release better than here in the Bug´s forum ?

                              ,))),

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                              • TIGT Offline
                                TIG Moderator
                                last edited by

                                I think they'll be making a bigger more formal announcement, Tyler just wanted to say that this particular issue was fixed - as it was clearly something of an embarrassment to them... 😒

                                TIG

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                                • Tyler MillerT Offline
                                  Tyler Miller
                                  last edited by

                                  Yep. We've posted the new installers, but have yet to push the updater mechanism. We often wait a couple days to make sure things are stable in the wild before enabling the Help > Check for Update mechanism.

                                  Regards,
                                  Tyler

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