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Invisible Toolbars????

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  • Q Offline
    quim
    last edited by 28 Oct 2010, 14:58

    We recently encoutered a problem that we need some assistance with. we are currently using SU 7 and recently upgraded to SU 8. For some reason all the ruby scrpits we had used before are now not showing thier icons on the toolbar. when we move the mouse over the grey open space where the toolbar is docked SU 7 & 8 shows that it recognises the toolbar but for some reason the icons are not being displayed. We have unistalled SU 7 & 8 completely off the PC and re-installed, then re-applied our ruby scripts and this problem has persisted. could anyone assist us on this matter.

    Another thing to mention is that all the SU standard toolbars are still showing thier icons its only bugging out with the add on ruby scripts. I have attached a screen shot to make the problem a little more understandable. 😑


    Notice the blank grey square

    WEBSITE http://www.q-prodesigns.co.za

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    • T Offline
      thomthom
      last edited by 28 Oct 2010, 15:03

      "re-applied" the plugins... does that mean you copied them from the SU7 installation, or did you re-download and install freshly?

      Thomas Thomassen β€” SketchUp Monkey & Coding addict
      List of my plugins and link to the CookieWare fund

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      • T Offline
        thomthom
        last edited by 28 Oct 2010, 15:22

        Missing toolbar icons are probably due to the plugins not being installed properly.
        Is that empty space one big toolbar? Are you using Jim's custom toolbar plugin or something similar?

        Thomas Thomassen β€” SketchUp Monkey & Coding addict
        List of my plugins and link to the CookieWare fund

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        • Q Offline
          quim
          last edited by 28 Oct 2010, 15:23

          hi there thomthom

          i re-installed them from a folder on my server.

          when i installed SU8 for the first time everything was fine, the the other day i imported a file into SU, when i tried to explode the group SU8 would hang. and su7 as well.

          thinking that it was the SU programs i stupidly uninstalled them. only to find out that it was actually the file that was corrupt. now that i have re-installed SU a couple of times needless to say. and the icons are on strike!!!!

          SU8 and 7 are working fine on my PC with windows7 thou.

          thanks quim

          WEBSITE http://www.q-prodesigns.co.za

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          • Q Offline
            quim
            last edited by 28 Oct 2010, 15:25

            yeah the big space is supposed to be the 1001 bit tool bar, the funny thing is that the drop down menus work

            WEBSITE http://www.q-prodesigns.co.za

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            • Q Offline
              quim
              last edited by 28 Oct 2010, 15:29

              along with the 1001 bit tool bar. BZ_toolbar , extended standard toolbar , and shape bender are doing the same thing.
              and thats to name a few.

              WEBSITE http://www.q-prodesigns.co.za

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              • T Offline
                thomthom
                last edited by 28 Oct 2010, 15:32

                Got a screenshot of your Plugins folder?
                And your 1001 folder? (or some of the other sub-folders for the plugins)

                btw- when installing 1001bit, isn't there a file that must be copied back to the Plugins folder?

                Thomas Thomassen β€” SketchUp Monkey & Coding addict
                List of my plugins and link to the CookieWare fund

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                • Q Offline
                  quim
                  last edited by 28 Oct 2010, 15:40

                  i will post it in a few minutes
                  thanks

                  WEBSITE http://www.q-prodesigns.co.za

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                  • Q Offline
                    quim
                    last edited by 28 Oct 2010, 15:59

                    here is a screen shot of my plugins folder.

                    with regards to copying a file back to the plugin folder for 1001 bit.
                    i don't think it is necessary as the tool set worked properly before.

                    thanks quim


                    plugins folder.JPG

                    WEBSITE http://www.q-prodesigns.co.za

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                    • T Offline
                      thomthom
                      last edited by 28 Oct 2010, 16:14

                      I don't see anything unusual there... what about one of the subfolders of a plugin where the images should be?

                      Thomas Thomassen β€” SketchUp Monkey & Coding addict
                      List of my plugins and link to the CookieWare fund

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                      • Q Offline
                        quim
                        last edited by 28 Oct 2010, 20:39

                        Thomas you're the Man !!!!!! 😍 πŸŽ‰ πŸ‘

                        I did'nt even think of that ❗
                        When I read
                        @thomthom said:

                        what about one of the subfolders of a plugin where the images should be?
                        only then it struck me β˜€ I had 2 Seagate BlackArmor NAS 220 servers installed recently to replace my backup hard drives, and in the process of trying to figure out how the servers could backup each other up "NAS to NAS", I selected a check box "Drag and sort". by doing this all the Images,Videos and Music files were removed from there original folders and combined into new folders. BONUS for zip files! I just need to unzip them back into the the unzipped folders on the server, Install and Bob's your uncle!!!.

                        Thanks a Million
                        Quim

                        WEBSITE http://www.q-prodesigns.co.za

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                        • T Offline
                          thomthom
                          last edited by 28 Oct 2010, 20:51

                          😲 bwaah - I'd never had guessed such a thing would have been the cause...

                          Glad you worked it out. πŸ˜„

                          Thomas Thomassen β€” SketchUp Monkey & Coding addict
                          List of my plugins and link to the CookieWare fund

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                          • J Offline
                            jpin
                            last edited by 19 Feb 2013, 10:01

                            Strangely enough, my views toolbar is nowhere to be seen. I was trying to place it around when it just disappeared!

                            I can still see the tick in View -> toolbars -> views, but no matter I cant seem to get it back.

                            can only get the job done from camera -> standard views.

                            I have not installed any plugins etc.

                            Any help or suggestion, much appreciated in advance.

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                            • T Offline
                              thomthom
                              last edited by 19 Feb 2013, 10:50

                              Maybe try to reset the workspace? (Under Preferences)

                              Thomas Thomassen β€” SketchUp Monkey & Coding addict
                              List of my plugins and link to the CookieWare fund

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                              • J Offline
                                jpin
                                last edited by 19 Feb 2013, 14:03

                                @thomthom said:

                                Maybe try to reset the workspace? (Under Preferences)

                                Thanks TT for your reply,

                                Did that, no sign of the Views palette still.

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                                • K Offline
                                  karimtabbara
                                  last edited by 25 May 2013, 01:50

                                  Hi
                                  Just installed Extended Standard Views in Sketchup 2013pro
                                  Been using it in sketchup pro 8
                                  But icons toolbar is invisible
                                  Going to uninstall and install again to check
                                  Is there any ruby code I can type to set the toolbar visible at the center of the screen ?

                                  Regards

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                                  • TIGT Offline
                                    TIG Moderator
                                    last edited by 25 May 2013, 12:26

                                    It is a known serious issue with v2013. πŸ˜’
                                    It happens with installing/loading plugins in several different ways - it's not just with ones from the Plugin Store.
                                    It also happens at random, so it's hard to track down.
                                    I know Trimble are on to it... [they need to be!]

                                    Overview:
                                    In v2013 when a new plugin is loaded, if that plugin makes a toolbar then that toolbar should appear floating in the top left quadrant of the main screen.
                                    That is the system default and we scripters have no control over this.
                                    Sometimes v2013 can decide [on a whim πŸ˜’ ] to put this new toolbar docked into the top-bar.
                                    Which wouldn't be so bad...
                                    If it wasn't for the fact that it also places it underneath any existing toolbars that might already be docked there !
                                    And of course two docked toolbars can't occupy the same screen-space [which is something to do with quantum mechanics πŸ˜‰ ] - so this then breaks the newer toolbar[s] stuck below the originals...

                                    There are two ways of [hopefully] fixing it, as far as I know:

                                    Brute force method:
                                    Ensure that the toolbar in question is 'checked' in the toolbar dialog or dropdown list - so it's set to be visible [but of course it's not visible as it's below other things !]...
                                    Drag the preexisting docked toolbars off the top-bar, leaving them floating... until you see the 'hidden' toolbar beneath.
                                    Try and drag that toolbar off too.
                                    It'll probably remain 'glued' fast onto the top-bar !
                                    Try double clicking on it a few times, this ought to loosen it.
                                    Now drag it and place it floating or docked where you wish - it's hopefully fixed...
                                    Tidy up the other toolbars again...

                                    Registry hack method
                                    Alternatively, you can try hacking the Registry... but only if you feel competent and up to it...
                                    This particular example covers a mythical toolbar named ' Acme Tools', but the principle applies to any toolbar - just match the toolbars-listing's 'name'...
                                    Close SketchUp...
                                    The new toolbar settings are found in the Registry [Run > regedit] under:
                                    HKEY_CURRENT_USER\Software\SketchUp\SketchUp 2013\RubyWorkspace
                                    Search in that for ' Acme Tools' using 'Find'...
                                    You'll get something like:
                                    HKEY_CURRENT_USER\Software\SketchUp\SketchUp 2013\RubyWorkspace\ToolbarsUser-Bar2
                                    Its actual '-BarN' reference will vary for your setup.
                                    Make a note of the value of its key 'BarID', for example: **59650**
                                    Now look through the nearby listed items for the THREE matching entries:
                                    HKEY_CURRENT_USER\Software\SketchUp\SketchUp 2013\RubyWorkspace\RubyToolBar-**59650** HKEY_CURRENT_USER\Software\SketchUp\SketchUp 2013\RubyWorkspace\BasePane-**59650** HKEY_CURRENT_USER\Software\SketchUp\SketchUp 2013\Pane-**59650**
                                    Delete those THREE entries in turn [DO NOTHING ELSE!].
                                    Close 'regedit'.

                                    On a restart of SketchUp the toolbar with that name should now be 'reset'.
                                    If needed [unlikely], make sure it is 'checked' as active in the toolbars dialog or dropdown list...
                                    It should now appear docked nicely in the top-bar, perhaps between other preexisting toolbars.
                                    You can then easily un-dock it [drag], so it's floating and then relocate it as desired...

                                    The sooner this issue is fixed the better ! πŸ˜’

                                    TIG

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                                    • X Offline
                                      xyz
                                      last edited by 26 May 2013, 00:56

                                      Thank you very much TIG
                                      Finally it all makes sense .... β˜€
                                      Michel (Quebec)

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                                      • Tyler MillerT Offline
                                        Tyler Miller
                                        last edited by 30 May 2013, 03:46

                                        We are indeed working on a fix for this in SketchUp 2013. It was a last minute regression that snuck in. Hopefully our fix will address a number of the initial toolbar state issues.

                                        Regards,
                                        Tyler

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                                        • TIGT Offline
                                          TIG Moderator
                                          last edited by 30 May 2013, 08:38

                                          @tyler miller said:

                                          We are indeed working on a fix for this in SketchUp 2013. It was a last minute regression that snuck in. Hopefully our fix will address a number of the initial toolbar state issues.

                                          Regards,
                                          Tyler
                                          Usually the 'invisible' new toolbar is made docked stuck below an existing toolbar in the top-bar, instead of the correct floating version. Moving the overlaid toolbars off and double-clicking the stuck new one usually fixes the issue.
                                          A recent report in another SCF thread [reported separately to Chris Fullmer: http://sketchucation.com/forums/viewtopic.php?p=477668#p477668] had a similar 'invisible' toolbar issue on an XP machine, BUT although it was 'checked' as visible it was not found to be docked on any of the bars... Having got the OP to do the registry hack of deleting its entries after SketchUp it was still 'invisible'... usually on Win7 etc it is added to the top-bar docked but suitably spaced between others... on the XP PC it was now docked beneath the top-bars other docked toolbars BUT beneath them, so the initial drag off + double-click to loosen fix worked that time...
                                          Of course none of this would be necessary if the new toolbar were always created 'floating' [like it should be], or at least some startup code ensured that no two docked toolbars occupy the same space, thereby avoiding this overlay/gluing issue [and also to fix preexisting issues when v13M1 appears]
                                          πŸ˜’
                                          On a separate note...
                                          I have also reported separately that there is another 'floating' toolbar issue, I'll reiterate it here in case you are not in that loop...
                                          Here's how to replicate it...
                                          On a Win7 computer [although I suspect other OS will have the same issue?]
                                          Open SketchUp 2013.
                                          Arrange some docked and some floating toolbars - use a mix of native, native-ruby and ruby...
                                          Close SketchUp.
                                          Open SketchUp.
                                          All toolbars are remembered just as you left them.
                                          Now minimize SketchUp to the task-bar.
                                          Right-click > context-menu on its task-bar icon and choose 'Close'.
                                          Open SketchUp.
                                          All docked and floating native toolbars are remembered just as you left them.
                                          BUT all floating native-ruby and ruby created toolbars have been deactivated !!!
                                          πŸ˜’

                                          TIG

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