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    SCFLicense: Extension Licensing on Sketchucation

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    • Rich O BrienR Luar talian
      Rich O Brien Moderator
      last edited by

      Please run the Window > Libfredo Settings > Fredo6 Plugins Information for Sketchucation Support menu command in SketchUp and copy/paste the output into your reply.

      You can mange seats at https://sketchucation.com/webshop/my-licences.php

      Devices needs Sketchucation Tools 4.3.1
      https://sketchucation.com/plugin/696-sketchucationtools

      Download the free D'oh Book for SketchUp 📖

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      • N Luar talian
        numerobis
        last edited by

        @numerobis said:

        @tig said:

        I know Fredo has greatly increased the time needed between online check-ins to avid your very problem...

        So what's the time period now you can be offline without needing to reactivate the plugins?

        I thought this would be an easy question. Is this a secret or why is no one willing to answer this?

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        • Rich O BrienR Luar talian
          Rich O Brien Moderator
          last edited by

          @numerobis said:

          I thought this would be an easy question. Is this a secret or why is no one willing to answer this?

          It is an easy question and not a secret. I didn't answer simply because I didn't see it.

          After activating you can work offline. The extension can ping periodically. Periodically would be once every ~4 weeks it phones home to see that your still good.

          A phone home is simply a handshake with the server to say 'hello here's my license' and we answer back 'yep that's your license'.

          On occasion there's a scenario whereby you phone home but your licensing system needs to be updated and you get a license error popup. This is where we need to improve the messaging.

          But there's no constant checking or a 'must always be online' state.

          Fredo might chime in with more precise numbers if he sees it.

          Or if you read this https://downloads.sketchucation.com/licensing/SCFLicense-Instructions_to_Users.pdf

          In particular the opening paragraph along with Section 8.3 and 8.4

          Download the free D'oh Book for SketchUp 📖

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          • N Luar talian
            numerobis
            last edited by

            @rich o brien said:

            After activating you can work offline. The extension can ping periodically. Periodically would be once every ~4 weeks it phones home to see that your still good.

            Thanks for your answer, Rich. So is this something that has been changed recently, as TIG said? Or is it the same situation as is always was? The reason for this question is, that it had been mentioned before that it would be 4 weeks, but my own experience was that it worked only for 5 or 7 days.

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            • Rich O BrienR Luar talian
              Rich O Brien Moderator
              last edited by

              @numerobis said:

              Thanks for your answer, Rich. So is this something that has been changed recently, as TIG said? Or is it the same situation as is always was? The reason for this question is, that it had been mentioned before that it would be 4 weeks, but my own experience was that it worked only for 5 or 7 days.

              It was originally ~14days but it was stretched to ~28days when further improvements to the licensing occurred with Sketchucation Tools 4.3+. I can't give precise dates of when it changed to be honest. I'm running different versions of both Sketchucation Tools and Libfredo to test upcoming features I simply forget what changes and when. 😳

              Also the licensing system, and Sketchucation Tools before 4.3, was incredibly hard to support. Our support inbox was a stream of license errors reports and deactivations etc...

              So our intent is to constantly evolve the license system for the user and offer flexibility. Not trap them to devices or online states. We want user to manage every aspect themselves.

              You can't completely escape an online check because that is the nature of licensing but we do aim to minimise the need. Its not perfect but we are slowly getting there.

              Does that answers your queries?

              Download the free D'oh Book for SketchUp 📖

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              • fredo6F Luar talian
                fredo6
                last edited by

                Within 4 weeks, the licensing makes randomly 4 attempts to check the license online. If none of them can go through, then you need to revalidate online.

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                • N Luar talian
                  numerobis
                  last edited by

                  @fredo6 said:

                  Within 4 weeks, the licensing makes randomly 4 attempts to check the license online. If none of them can go through, then you need to revalidate online.

                  Thanks for the clarification. So it can be 4 weeks or anything before? Has it always been like this? Because i had to reactivate every 5 or 7 days the last time i tried it.

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                  • R Luar talian
                    raksiw
                    last edited by

                    hey i bought fredo join push tool and it said that there's an error in generation in geometry.. what should i do

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                    • fredo6F Luar talian
                      fredo6
                      last edited by

                      @raksiw said:

                      hey i bought fredo join push tool and it said that there's an error in generation in geometry.. what should i do

                      First, this is not related to Licensing. So better post in the JPP thread in this forum.

                      Errors in the generation of geometry are related to your model.
                      The best is to

                      • Post or PM the model
                      • Post the content of the Pink dialog where you see the error (there is an export as txt button.
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                      • M Luar talian
                        Momotaro45
                        last edited by

                        How can i fix this ?


                        How can i fix this ?

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                        • Rich O BrienR Luar talian
                          Rich O Brien Moderator
                          last edited by

                          Your licensing version is outdated. Please updated Sketchucation Tools and Libfredo

                          https://sketchucation.com/plugin/696-sketchucationtools
                          https://sketchucation.com/pluginstore?pln=LibFredo6

                          We are also performing server maintenance currently but that will be restored shortly.

                          Download the free D'oh Book for SketchUp 📖

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                          • J Luar talian
                            jennnyjiho
                            last edited by

                            I purchased the license however it says there is an error in validating License. How should I solve this problem?


                            화면 캡처 2024-01-12 135325.png

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                            • TIGT Luar talian
                              TIG Moderator
                              last edited by

                              Install the latest version of the SketchUcation Toolset.
                              It includes a much newer version of the Licensing system.
                              Also ensure you have the latest LibFredo6 and any extensions installed.
                              Restart SketchUp after the installation[s].
                              Then try validating a license...

                              TIG

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                              • J Luar talian
                                jfussa19
                                last edited by

                                Hi.

                                My user name is jfussa19.

                                I got my full fredo 6 license, however I Have not been able to validate it on my sketchup. I got this screen and then in the explorer I don't find the SCF License. It happens with the whole plugins I got purchased.
                                Can you help me with this?

                                Thanks


                                unnamed (1).png


                                unnamed.png

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                                • fredo6F Luar talian
                                  fredo6
                                  last edited by

                                  Could you do what is suggested in the message box and advise if this fixes the issue.

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                                  • T Luar talian
                                    tenrev
                                    last edited by

                                    Good morning

                                    can you tell me if there is a way to reset your licenses
                                    I no longer have access to two of my old PCs which are out of order, so I have 4 Fredo6 licenses where the 3 seats are used, I would like to reset everything and be able to reactivate the seats on other PCs
                                    I saw the question asked by others but no answer?

                                    thank you for your reply


                                    Capture d'écran 2024-01-22 144129.png

                                    biblio3d forum sketchup - artlantis - piranesi
                                    http://www.biblio3d.com

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                                    • Rich O BrienR Luar talian
                                      Rich O Brien Moderator
                                      last edited by

                                      @tenrev said:

                                      I would like to reset everything and be able to reactivate the seats on other PCs

                                      Please check https://sketchucation.com/webshop/my-licences.php

                                      All cureent and future devices will need Sketchucation Tools 4.3.1 installed. This will allow you to manage seat releasing yourself going forward

                                      Download the free D'oh Book for SketchUp 📖

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                                      • T Luar talian
                                        tenrev
                                        last edited by

                                        @rich o brien said:

                                        @tenrev said:

                                        I would like to reset everything and be able to reactivate the seats on other PCs

                                        Please check https://sketchucation.com/webshop/my-licences.php

                                        All cureent and future devices will need Sketchucation Tools 4.3.1 installed. This will allow you to manage seat releasing yourself going forward

                                        great thank you, I had just installed version 4.3.1 and I'm not going to restart sketchup sorry, the main thing now it works, thank you again for the quick response

                                        biblio3d forum sketchup - artlantis - piranesi
                                        http://www.biblio3d.com

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                                        • R Luar talian
                                          ramonbastos
                                          last edited by

                                          @unknownuser said:

                                          but I cant find the option to do that on https://sketchucation.com/webshop/my-licences.php like you mentioned

                                          If the device was activated using Sketchucation Tools < 4.3 then you won't see checkboxes at https://sketchucation.com/webshop/my-licences.php

                                          Go to the device and upgrade Sketchucation Tools

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                                          • J Luar talian
                                            jaroslavz
                                            last edited by

                                            Can you reset my 3 stucked seats, please? Thank you very much:

                                            fredo scale
                                            Seat ID: 99818; HW ID: ZB1653811604.0U; Date of activation: 21/05/2023

                                            Curviloft:
                                            Seat ID: 117152; HW ID: QW1685472429.0E; Date of activation: 28/08/2023
                                            Seat ID: 140165; HW ID: UH1651220680.0W; Date of activation: 10/01/2024

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