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    โ„น๏ธ Licensed Extensions | FredoBatch, ElevationProfile, FredoSketch, LayOps, MatSim and Pic2Shape will require license from Sept 1st More Info

    SCFLicense: Extension Licensing on Sketchucation

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    • Dave RD Offline
      Dave R
      last edited by

      Did you also install the required Sketchucation Extension Store?

      Etaoin Shrdlu

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      • J Offline
        JCMULLER
        last edited by

        Good morning, I'm trying to license my Sketchint plugin, but when I do the process this message appears. I've tried to rename my computer, but I still haven't been able to license. I paid for the license and I'm not able to use the plugin. Please solve my problem. Att JULIANO CABRAL MULLER.


        Captura de tela 2023-10-16 050223.png

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        • Rich O BrienR Offline
          Rich O Brien Moderator
          last edited by

          You need to update Sketchucation Tools to 4.3.1

          Link Preview Image
          ExtensionStore | SketchUcation

          3D SketchUp Community for Design and Engineering Professionals.

          favicon

          (sketchucation.com)

          Download the free D'oh Book for SketchUp ๐Ÿ“–

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          • C Offline
            captaincringe Newcomers
            last edited by

            Where can I get to read more about this topic from this site?FM Whatsapp Download

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            • Y Offline
              youniinyou Newcomers
              last edited by

              Hi, I just purchase 'Curviloft 30 Seats Corporate & School License' in accident.
              (I wanted to purchase 'Curviloft Perpetual License' instead.)
              Can I get a refund and purchase again?

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              • Y Offline
                youniinyou Newcomers
                last edited by

                Hi, I just purchase 'Curviloft 30 Seats Corporate & School License' in accident.
                (I wanted to purchase 'Curviloft Perpetual License' instead.)
                Can I get a refund and purchase again?

                1 Reply Last reply Reply Quote 0
                • Rich O BrienR Offline
                  Rich O Brien Moderator
                  last edited by

                  @youniinyou said:

                  Hi, I just purchase 'Curviloft 30 Seats Corporate & School License' in accident.
                  (I wanted to purchase 'Curviloft Perpetual License' instead.)
                  Can I get a refund and purchase again?

                  I presume you're the same person that contacted us via email.

                  Download the free D'oh Book for SketchUp ๐Ÿ“–

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                  • C Offline
                    captaincringe Newcomers
                    last edited by

                    @youniinyou said:

                    GB Whatsapp DownloadHi, I just purchase 'Curviloft 30 Seats Corporate & School License' in accident.
                    (I wanted to purchase 'Curviloft Perpetual License' instead.)
                    Can I get a refund and purchase again?

                    Yes, you can get a refund if you ask them about this incident.

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                    • TampaPowersT Offline
                      TampaPowers
                      last edited by

                      You may want to consider what happens when a user that has a license has no internet connection or, in light of what happened earlier today, when sketchucation isn't available to respond to the request for license verification.

                      I am a bit shocked that the entire system here seems to run on the same server and a small mysql issue can bring down the entire system. Remember, the moment you start selling stuff you have to also deliver a certain quality of service.

                      Sketchup Community Discord

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                      • Rich O BrienR Offline
                        Rich O Brien Moderator
                        last edited by

                        @tampapowers said:

                        You may want to consider what happens when a user that has a license has no internet connection or, in light of what happened earlier today, when sketchucation isn't available to respond to the request for license verification.

                        On average our uptime is >98% which is good. 100% would be ideal but our uptime relies on the data centers operating at 100%. The data center relies on infrastructure to maintain 100%.

                        So something as simple as a power outage can cause the server to go down. Abrupt shutdowns can corrupt databases which need manual intervention to reset.

                        Not ideal but certainly a good experience for us encounter so we can look at future fallbacks.

                        Download the free D'oh Book for SketchUp ๐Ÿ“–

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                        • W Offline
                          WinaLT Newcomers
                          last edited by

                          I have installed my apps on a new Laptop, but all my licenses are currently in use. Can you please release all the license seats for the licenses attached?

                          1. ToolsOnSurface License
                            VisuHole License
                            Curvizard License
                            TopoShaper License
                            FredoScale License
                            Curviloft License
                            JointPushPull License
                            RoundCorner License

                          Licenses I need seats removed.

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                          • A Offline
                            Alizai
                            last edited by

                            Hi Fredo, want to buy a bundle, just need clarification that the the license has to be renewed on yearly basis or its once for all.

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                            • Rich O BrienR Offline
                              Rich O Brien Moderator
                              last edited by

                              @alizai said:

                              Hi Fredo, want to buy a bundle, just need clarification that the the license has to be renewed on yearly basis or its once for all.

                              It's perpetual. There's no ongoing charge.

                              Download the free D'oh Book for SketchUp ๐Ÿ“–

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                              • N Offline
                                ncldnslygn04
                                last edited by

                                Hello, can someone help me? My sketchucation store is up to date, I also tried reinstalling the round corner but the license won't still activate and this keeps popping up.


                                Screenshot 2023-10-31 121709.jpg

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                                • Dave RD Offline
                                  Dave R
                                  last edited by

                                  @ncldnslygn04 said:

                                  I also tried reinstalling the round corner but the license won't still activate and this keeps popping up.

                                  Did you try doing what the error message tells you to do?

                                  Etaoin Shrdlu

                                  %

                                  (THERE'S NO PLACE LIKE)

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                                  M30

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                                  • R Offline
                                    rtrowski Newcomers
                                    last edited by

                                    My work uses a virtual system and as such, each new version is a "new seat". I'm unable to release the 3 seats I have, is there an Admin that can assist in releasing these?

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                                    • J Offline
                                      junphuc17945
                                      last edited by

                                      Please help me reset my 3 stucked seats of fredo scale, thank you so much :
                                      Seat ID: 27986; HW ID: FP1649300044.0M; Date of activation: 07/04/2022
                                      Seat ID: 28447; HW ID: BR1622557468.0S; Date of activation: 08/04/2022
                                      Seat ID: 29360; HW ID: TZ1622599474.0M; Date of activation: 13/04/2022

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                                      • fredo6F Offline
                                        fredo6
                                        last edited by

                                        @junphuc17945 said:

                                        Please help me reset my 3 stucked seats , thank you so much :
                                        fredo scale
                                        Seat ID: 27986; HW ID: FP1649300044.0M; Date of activation: 07/04/2022
                                        Seat ID: 28447; HW ID: BR1622557468.0S; Date of activation: 08/04/2022
                                        Seat ID: 29360; HW ID: TZ1622599474.0M; Date of activation: 13/04/2022
                                        curvizard:
                                        Seat ID: 27972; HW ID: TZ1622599474.0M; Date of activation: 07/04/2022
                                        Seat ID: 27984; HW ID: FP1649300044.0M; Date of activation: 07/04/2022
                                        Seat ID: 32606; HW ID: BR1622557468.0S; Date of activation: 30/04/2022

                                        This is done

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                                        • E Offline
                                          ella-garden
                                          last edited by

                                          Already paid for TopoShaper twice and have not received a license. What to do?

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                                          • Rich O BrienR Offline
                                            Rich O Brien Moderator
                                            last edited by

                                            @ella-garden said:

                                            Already paid for TopoShaper twice and have not received a license. What to do?

                                            We keep copies for you at https://sketchucation.com/webshop/my-licences.php

                                            Download the free D'oh Book for SketchUp ๐Ÿ“–

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