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SCFLicense: Extension Licensing on Sketchucation

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  • E Offline
    emsargeant
    last edited by 15 Nov 2022, 21:51

    I'm getting a validation error on my RoundCorner License. Message: 'request to sketchucation = Error_F09'.

    When I check my license page on SketchUcation it says 0/3 seats...does that mean 0 available? Doesn't seem to allow 'releasing' seats. How can I resolve? Thx.

    Screen Shot 2022-11-15 at 1.24.41 PM.jpg

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    • R Offline
      Rich O Brien Moderator
      last edited by 15 Nov 2022, 22:10

      It looks like you're trying to validate FredoCorner and not RoundCorner from that screenshot.

      Download the free D'oh Book for SketchUp 📖

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      • M Offline
        mahsa1995
        last edited by 15 Nov 2022, 23:40

        can i upgrade from Perpetual license to bundle ( its only been a few days since i got the license)

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        • D Offline
          Digdaman
          last edited by 16 Nov 2022, 00:30

          I need your help.
          I bought Fredo6Bundle2022 - A bundle of 8 plugin , and validated RoundCorner license.
          It worked right after I validate it.
          But,next time I launch SketchUp, The message"Trial Period Expired: RoundCorner" was displayde and it didn't work.

          I Re-validated Same license. but, it never worked again.
          I tried various ideas. uninstall, rebooted system and so on.

          The problem was not resolved. and all license sheats exceeded,
          though I try at same computer.

          Please tell me what to do.


          license seats exceeded


          After validating License, I restart sketchup, can't work.


          license seats exceeded, though I validate at same PC.

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          • K Offline
            Krop
            last edited by 16 Nov 2022, 14:40

            Hello,
            I have a trouble with all of my fredo6 bundle licenses- system drive on one of my devices broke down and I had to replace it- all licenses that were on that computer are blocked.
            Could you please release all my fredo6 licenses to the pool so I can assign them to my devices again?

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            • T Offline
              TIG Moderator
              last edited by 16 Nov 2022, 15:56

              @Digdaman

              Have you installed all of the latest versions of the extensions, and LibFredo, and the SketchUcation toolset [for the licensing] and SketchUp restarted ?

              TIG

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              • T Offline
                TIG Moderator
                last edited by 16 Nov 2022, 15:58

                @Krop can't you free up licenses from the MyLicenses page at SketchUcation ?

                If not come back and Fredo might need to get involved...

                TIG

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                • T Offline
                  tamergad81
                  last edited by 17 Nov 2022, 00:54

                  Thank you 👊 👍 👍

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                  • D Offline
                    Digdaman
                    last edited by 17 Nov 2022, 06:29

                    @tig said:

                    @Digdaman

                    Have you installed all of the latest versions of the extensions, and LibFredo, and the SketchUcation toolset [for the licensing] and SketchUp restarted ?

                    Thank you for your answer.

                    SketchUcation ver 4.2.9
                    Fredo6 LiFredo6 ver 13.5a
                    Fredo6 RoundCorner ver 3.3a
                    sketchup ver 22.0.354

                    I have tried to restart sketchup , reboot PC, uninstall sketchup and re-install.


                    version

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                    • F Offline
                      fredo6
                      last edited by 17 Nov 2022, 07:14

                      @krop said:

                      Hello,
                      I have a trouble with all of my fredo6 bundle licenses- system drive on one of my devices broke down and I had to replace it- all licenses that were on that computer are blocked.
                      Could you please release all my fredo6 licenses to the pool so I can assign them to my devices again?

                      I reset all your licenses. So you need to revalidate on your computers.
                      Make sure that before validating, you upgrade to the latest versions of SCFLicense (v4.2.9) and LibFredo6 (v13.5a).

                      Fredo

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                      • F Offline
                        fredo6
                        last edited by 17 Nov 2022, 07:30

                        @digdaman said:

                        Thank you for your answer.

                        SketchUcation ver 4.2.9
                        Fredo6 LiFredo6 ver 13.5a
                        Fredo6 RoundCorner ver 3.3a
                        sketchup ver 22.0.354

                        I have tried to restart sketchup , reboot PC, uninstall sketchup and re-install.

                        You have 3 sets of bundle licenses and there may be confusion.
                        For whatever reason, some of them are not considered valid by the server (more exactly used by another computer). This explains that when you restart SketchUp, you get the Expired message, as if you were not licensed.

                        What I can do is to release all seats of all licenses and let you revalidate on the computer you use.

                        Just tell me.

                        Fredo

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                        • D Offline
                          Digdaman
                          last edited by 17 Nov 2022, 09:24

                          @fredo6 said:

                          @digdaman said:

                          Thank you for your answer.

                          SketchUcation ver 4.2.9
                          Fredo6 LiFredo6 ver 13.5a
                          Fredo6 RoundCorner ver 3.3a
                          sketchup ver 22.0.354

                          I have tried to restart sketchup , reboot PC, uninstall sketchup and re-install.

                          You have 3 sets of bundle licenses and there may be confusion.
                          For whatever reason, some of them are not considered valid by the server (more exactly used by another computer). This explains that when you restart SketchUp, you get the Expired message, as if you were not licensed.

                          What I can do is to release all seats of all licenses and let you revalidate on the computer you use.

                          Just tell me.

                          Fredo

                          One reason I can think of is the license type of sketchup.

                          I use a company floating license, so probably It was recognized as a different PC even though it's same PC when I restart SketchUp.

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                          • G Offline
                            GiordanoBernard92
                            last edited by 18 Nov 2022, 09:07

                            Hello, it's the first time I write in the blogs so forgive me if I break any rule.
                            I've been using your amazing plugins by a long time, and I've been happy to purchase a bundle for keeping them in use.
                            I'm now faced with a problem, on the same machine I'm migrating from one OS to another with both installed on differrent partitions, I want to release my licenses from one OS to use them in the other. For some unknown I can't release them using the sketchucation page, so I released them from the sketchup licensing dialog. They result succesfully released from that dialog, but don't get released on the sketchucation page and I can't validate them in the other OS.

                            Could you please help me solve this problem?

                            Thank you in advance,
                            Giordano


                            60r45SZjlm.png


                            OGtaljqFxs.png


                            Screenshot 2022-11-18 at 10-01-18 SketchUcation My licences.png

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                            • G Offline
                              GiordanoBernard92
                              last edited by 18 Nov 2022, 10:14

                              Did my past message got through? I can't see it published

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                              • C Offline
                                CadFather
                                last edited by CadFather 18 Nov 2022, 10:53

                                I'm having the same problem, cannot release some licences so cannot install them.

                                Edit: also though, getting a nagging constant licence pop up (fredospline in this case), so cannot work on unless I uninstall it completely

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                                • F Offline
                                  fredo6
                                  last edited by 18 Nov 2022, 11:04

                                  @giordanobernard92 said:

                                  I'm now faced with a problem, on the same machine I'm migrating from one OS to another with both installed on differrent partitions, I want to release my licenses from one OS to use them in the other. For some unknown I can't release them using the sketchucation page, so I released them from the sketchup licensing dialog. They result succesfully released from that dialog, but don't get released on the sketchucation page and I can't validate them in the other OS.

                                  Not sure why the release did not work from the dialog box. Did you get a message when doing it.

                                  I have released the 2 oldest license seats for the plugins which had 3 seats taken.

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                                  • R Offline
                                    Rich O Brien Moderator
                                    last edited by 18 Nov 2022, 11:04

                                    Send an email to support@sketchucation.com and we can look into it.

                                    Always make sure you are running the latest Sketchucation Tools

                                    Link Preview Image
                                    ExtensionStore | SketchUcation

                                    3D SketchUp Community for Design and Engineering Professionals.

                                    favicon

                                    (sketchucation.com)

                                    and LibFredo

                                    Link Preview Image
                                    SketchUp Plugins | PluginStore | SketchUcation

                                    SketchUp Plugin and Extension Store by SketchUcation provides free downloads of hundreds of SketchUp extensions and plugins

                                    favicon

                                    (sketchucation.com)

                                    Then visit https://sketchucation.com/webshop/my-licences.php to see if online release is enabled for your devices.

                                    Download the free D'oh Book for SketchUp 📖

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                                    • G Offline
                                      GiordanoBernard92
                                      last edited by GiordanoBernard92 18 Nov 2022, 12:20

                                      @fredo6 said:

                                      @giordanobernard92 said:

                                      I'm now faced with a problem, on the same machine I'm migrating from one OS to another with both installed on differrent partitions, I want to release my licenses from one OS to use them in the other. For some unknown I can't release them using the sketchucation page, so I released them from the sketchup licensing dialog. They result succesfully released from that dialog, but don't get released on the sketchucation page and I can't validate them in the other OS.

                                      Not sure why the release did not work from the dialog box. Did you get a message when doing it.

                                      I have released the 2 oldest license seats for the plugins which had 3 seats taken.

                                      I thank you sincerely, but some of the stuck licences I wanted to move were the most recent ones.
                                      May I ask if you could release all licenses for all your plugins?

                                      I have access to all the machines so I'll re-license them accordingly to the need.

                                      In alternative could you please release all licences from HWID: TL1656145815.0P?

                                      Thank you again,
                                      Giordano

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                                      • Dave RD Offline
                                        Dave R
                                        last edited by 18 Nov 2022, 13:02

                                        @giordanobernard92 said:

                                        Could you please help me solve this problem?

                                        You may have missed Rich's comment about making sure you have the latest version of the Sketchucation tool installed. Your screenshots of the License windows indicate you have an older version.

                                        Etaoin Shrdlu

                                        %

                                        (THERE'S NO PLACE LIKE)

                                        G28 X0.0 Y0.0 Z0.0

                                        M30

                                        %

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                                        • G Offline
                                          GiordanoBernard92
                                          last edited by 18 Nov 2022, 15:17

                                          @dave r said:

                                          @giordanobernard92 said:

                                          Could you please help me solve this problem?

                                          You may have missed Rich's comment about making sure you have the latest version of the Sketchucation tool installed. Your screenshots of the License windows indicate you have an older version.

                                          oh, that's true, my bad. I downloaded it fresh yesterday from the sketchucation site, I tought it would be the last.

                                          Still, my problem persist, so I hope Fredo would be so kind to release all the licenses so I can validate them on the machines again according to the new needs.

                                          Thank you all for your help.

                                          Giordano

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