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    SCFLicense: Extension Licensing on Sketchucation

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    • kmeadK Offline
      kmead
      last edited by

      @unknownuser said:

      We are discussing how to handle bulk licensing/sales and should have some more info next week.

      @Rich O Brien

      FYI your PayPal processor wouldn't accept my corporate card for payment.

      I created Dilbertville, sorry about that...

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      • kmeadK Offline
        kmead
        last edited by

        Yes the whole licensing for corporate users is a huge issue. I work for a company which is one of Sketchup's largest user bases and for us this process is untenable/unsupportable. Most users are not allowed administrative access and individual buying is not desirable and is frowned upon from an IT Asset management perspective.

        Additionally receiving separate emails for each one is another less than ideal means of dealing with the licenses.

        LOVE the products, the licensing process for these great products is far far far less than ideal, don't even get me started on S4u and that calamity of licensing which is effectively useless.

        Thanks

        Karl

        I created Dilbertville, sorry about that...

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        • C Offline
          cleverusername
          last edited by

          Hi - looking for information/help on resetting licensing?
          I have 3 occupied seats - currently don't have access to two of the machines I put the licenses on - is it possible to remote reset/wipe the licenses?

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          • Rich O BrienR Offline
            Rich O Brien Moderator
            last edited by

            @cleverusername said:

            looking for information/help on resetting licensing?

            Send an email to support[at]sketchucation.com with your details so we can look up your license.

            Download the free D'oh Book for SketchUp πŸ“–

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            • J Offline
              Jimbobwild
              last edited by

              I am having trouble with my license. I have a paid valid license but an error came up saying my trial period had finished. I was stuck because of a deadline, so i purchased another license. this didn't solve my problem though. Attached is the screenshot to show the errors i am receiving
              Has anyone got any ideas on what may be causing this?
              Regards
              JimScreen shot of license errors

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              • Rich O BrienR Offline
                Rich O Brien Moderator
                last edited by

                @jimbobwild said:

                Has anyone got any ideas on what may be causing this?

                Are you running the latest version of Sketchucation Tools? v4.2.4

                Download the free D'oh Book for SketchUp πŸ“–

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                • TIGT Offline
                  TIG Moderator
                  last edited by

                  @Jimbobwild
                  Your SCF licensing dialog [top-left] shows v4.1a, but the current licensing regime included with the latest SketchUcation Toolset is v5.3a !
                  You need to update the Toolset...

                  TIG

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                  • T Offline
                    tricky2k
                    last edited by

                    Has anyone get a $9,20 tax charge from Paypal or am I the only one?

                    When trying to buy Fredo6 $40 bundle, I mean

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                    • A Offline
                      aimran
                      last edited by

                      My computer is broken. So I cannot release the license to be used in another computer. Please help.
                      Is there a way to sign out the license from the other computer? just like how adobe creative cloud works?

                      Ps. I have sent email to support[at]sketchucation[dot]com

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                      • N Offline
                        numerobis
                        last edited by

                        @tricky2k said:

                        Has anyone get a $9,20 tax charge from Paypal or am I the only one?

                        When trying to buy Fredo6 $40 bundle, I mean

                        Yes, a VAT of 23% (Ireland) is added to the price. The normal procedure (as a business) would be to be able to enter your VAT ID, so that you don't have to pay the VAT. But Sketchucation does not offer this option. So the plugin bundle costs $49,20 in the EU.

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                        • Rich O BrienR Offline
                          Rich O Brien Moderator
                          last edited by

                          @numerobis said:

                          Yes, a VAT of 23% (Ireland) is added to the price. The normal procedure (as a business) would be to be able to enter your VAT ID, so that you don't have to pay the VAT. But Sketchucation does not offer this option. So the plugin bundle costs $49,20 in the EU.

                          VAT is obligatory to add within the EU. PayPal allows users to add relevant business info to their account so VAT on B2B is not applied where applicable. If you do not have a business PayPal account just send an email to support[at]sketchucation.com and we can generate an invoice so you can claim the VAT back in your country.

                          Download the free D'oh Book for SketchUp πŸ“–

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                          • N Offline
                            numerobis
                            last edited by

                            As far as i know the procedure to get VAT back afterwards is very laborious and i think not even possible for such small payments.
                            Like i said, the normal process is to get your VAT ID checked, so that you don't have to pay it in the first place.

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                            • M Offline
                              maschinengott
                              last edited by

                              I too have the

                              "msg_validation_error

                              Request to Sketchucation = ERRORA04" problem.

                              I cant validate my copy of FredoCorner (and I cant download/install from the SketchUcation Store plugin).The problems seem to be conncected.

                              So far I have tried:
                              -SketchUp 21 &22
                              -fresh new installs of SketchUp as admin (right click, install as admin etc)
                              -deleting the files in the License file loacation (as other people have been instructed to do when asking for help with this problem)
                              -reinstalling plugins
                              -deleting caches (Internet explorer etc), disabling proxy on my pc

                              SketchUcation plugin is the 4.2.5 and Fredo is the current one as well 😞

                              The problem only exists on this machine (work pc) and all is fine on my home pc. I have no idea what to do at this point and neither what to google to fix this in my own.

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                              • M Offline
                                moonsrfr
                                last edited by

                                Ok. I bought Fredo's bundle, got 8 emails, each with a licensing file in it, downloaded them all to a folder, but when I try to use the Validate function, it won't recognize the downloaded files, even though they say .scflicense. And theyre all only 1kb, which seems odd. Help?

                                Thanks,
                                Mark

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                                • fredo6F Offline
                                  fredo6
                                  last edited by

                                  @moonsrfr said:

                                  Ok. I bought Fredo's bundle, got 8 emails, each with a licensing file in it, downloaded them all to a folder, but when I try to use the Validate function, it won't recognize the downloaded files, even though they say .scflicense. And theyre all only 1kb, which seems odd. Help?

                                  What is the message you get?

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                                  • P Offline
                                    patricklumb
                                    last edited by

                                    problem adding new paid licenses to fredo plug ins
                                    hi fredo
                                    thanks so much for all your invaluable plug ins - i have donated to you in the past and just paid yesterday for the new group license - i have downloaded all the license files from the emails which i received and have also downloaded them from the my license page on sketchucation - however they will not work ? i keep getting the same message which is
                                    msg_validation_ error
                                    Request to Sketchucation = ERROR F09
                                    when i open them in my downloads folder on my desktop through the validate license
                                    please help - thanks

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                                    • P Offline
                                      patricklumb
                                      last edited by

                                      i have the same problem - i am working on a mac and the error message is
                                      msg_validation_ error
                                      Request to Sketchucation = ERROR F09
                                      please help - thanks patrick


                                      Screen Shot 2022-03-30 at 8.38.31 PM.png

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                                      • fredo6F Offline
                                        fredo6
                                        last edited by

                                        Which version of MacOS do you have and which version of Sketchucation ExtensionStore?

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                                        • P Offline
                                          patricklumb
                                          last edited by

                                          mac os v 12.2.1
                                          sketchup 22.0.315

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                                          • P Offline
                                            patricklumb
                                            last edited by

                                            v 4.2.5 sketchucation

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