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    [Plugin] Universal Importer - v1.2.6 - 30 July 2024

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    • A Offline
      Arakon
      last edited by

      Found an issue with "small" models.
      Example: I'm importing a functional model that is 95x46x75.45mm in size. The STL is 75.45 tall, however, in order for it to import semi-properly, I have to use the 46mm as height.
      However, the model, when imported, is actually 99.12x47.99x78.72mm in size, so it's actually 104.3261% of the original size in all directions.
      If I import it at a factor of 100 (telling it that the STL is 4600mm in height), then downscale it to 0.01 in Sketchup, the size is correct.


      Both the original model and imported model overlapped


      2022-01-19 20_36_35-.png

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      • EarthMoverE Offline
        EarthMover
        last edited by

        Hi Samuel,

        I'm getting this error in 2017 Make (Pro trial). I've tried with a .DAE and .FBX file and get the same error. The extension is working as expected in my licensed SU 2021 version, but failing with 2017 only. Any suggestions? Thanks for all your hard work on this amazing free tool!


        Error

        3D Artist at Clearstory 3D Imaging
        Guide Tool at Winning With Sketchup
        Content Creator at Skapeup

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        • TIGT Offline
          TIG Moderator
          last edited by

          I see C:\ versus C:/ in paths in the error message ?
          Is the path inside '...' or "..." - which will give different result ?
          Best to force the paths to use all / ??

          TIG

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          • samuel_tS Offline
            samuel_t
            last edited by

            @tig said:

            I see C:\ versus C:/ in paths in the error message ?
            Best to force the paths to use all / ??

            I agree, it's better to normalize dir separator but I don't think EarthMover's issue come from this...

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            • TIGT Offline
              TIG Moderator
              last edited by

              Does the .mtl file exist in the special tmp folder ?
              If that tmp file read/writeable ?
              The error msg says it can't read it ??

              TIG

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              • samuel_tS Offline
                samuel_t
                last edited by

                @TIG Yes, it seems plugin can't read "export.mtl" file. Normally, plugin reads "export.mtl" after conversion of input model to "export.obj". Maybe this conversion silently fails...

                @EarthMover Can you follow these steps, please?

                1. Import a model in SketchUp 2017 with Universal Importer plugin.
                2. When plugin error message is shown: don't click on "OK" button!
                3. Open "C:\ProgramData\Universal Importer\tmp" in File Explorer.
                4. Display files with details so we see each file present and its size...
                5. Send us a screenshot of File Explorer and "assimp.log" if it exists.
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                • samuel_tS Offline
                  samuel_t
                  last edited by

                  @earthmover said:

                  The extension is working as expected in my licensed SU 2021 version, but failing with 2017 only.

                  Hi EarthMover 😉

                  When you import a model with this extension, are SU 2017 and 2021 running in same time and OS?

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                  • EarthMoverE Offline
                    EarthMover
                    last edited by

                    @samuel_t I don't get a .log file, I get this assimp.nfo here - https://www.dropbox.com/s/wl0v2chqcap2sdz/assimp.nfo?dl=0

                    File explorer looks like attached

                    Also, here is the .dae file I'm trying to import if that is helpful. It's from Home Designer (Chief Architect) Again, I don't have a problem importing the file into 2021, but this is to provide an option for my students who are looking for a free solution.-

                    Dropbox

                    favicon

                    (www.dropbox.com)


                    Clipboard01.jpg

                    3D Artist at Clearstory 3D Imaging
                    Guide Tool at Winning With Sketchup
                    Content Creator at Skapeup

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                    • samuel_tS Offline
                      samuel_t
                      last edited by

                      @EarthMover I can import with my plugin your DAE model in SketchUp Make 2017 on Windows 10:

                      Home Designer.jpg

                      In your last screenshot, there are some well written files in your "tmp" directory. I don't understand...

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                      • R Offline
                        Rick959
                        last edited by

                        Hi there,

                        I have installed your plugin and when I try to import a model, I have tried several different models, I get the same error each time.
                        Please see the image attached.

                        Thanks in advance


                        import error.jpg

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                        • samuel_tS Offline
                          samuel_t
                          last edited by

                          @rick959 said:

                          Hi there,

                          I have installed your plugin and when I try to import a model, I have tried several different models, I get the same error each time.
                          Please see the image attached.

                          Thanks in advance

                          Hi Rick,

                          (Re)install Microsoft Visual C++ library then try again.

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                          • P Offline
                            Please dell me
                            last edited by

                            I want to try it, you say it FREE, bud if I instal it, I have jsut one icon - DONATE and then open PayPall. So it´s free, but you must pay ?

                            Realy thanks to waste 10 minutes to download and instal and unistaling again 😞

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                            • Rich O BrienR Online
                              Rich O Brien Moderator
                              last edited by

                              @please dell me said:

                              I want to try it, you say it FREE, bud if I instal it, I have jsut one icon - DONATE and then open PayPall. So it´s free, but you must pay ?

                              Realy thanks to waste 10 minutes to download and instal and unistaling again 😞

                              Not sure what you installed that you ended up with an icon that points to PayPal?

                              This tool exists in the File menu if properly installed.

                              Sounds like PEBKAC to me.

                              Download the free D'oh Book for SketchUp 📖

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                              • samuel_tS Offline
                                samuel_t
                                last edited by

                                @please dell me said:

                                I want to try it, you say it FREE, bud if I instal it, I have jsut one icon - DONATE and then open PayPall. So it´s free, but you must pay ?

                                Ahh too bad, you were so close! 😄 In SketchUp menu, select: File > Import with Universal Importer... It will cost nothing but a few clicks 😉

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                                • samuel_tS Offline
                                  samuel_t
                                  last edited by

                                  @rich o brien said:

                                  Not sure what you installed that you ended up with an icon that points to PayPal?

                                  This tool exists in the File menu if properly installed.

                                  It's true but, in current version, there's also a Donate entry in Plugins menu. To avoid confusion, in next version, I will add an Import entry in Plugins menu too.

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                                  • S Offline
                                    SreckoM
                                    last edited by

                                    Is it possible to keep parts separated, as groups or components, when importing formats like obj, fbx of Collada? Right now it imports everything as a single mesh.

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                                    • samuel_tS Offline
                                      samuel_t
                                      last edited by

                                      @sreckom said:

                                      Is it possible to keep parts separated, as groups or components, when importing formats like obj, fbx of Collada? Right now it imports everything as a single mesh.

                                      I think it's doable but I don't know how yet... Your request has been added to my todo list.

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                                      • T Offline
                                        tonytony321
                                        last edited by

                                        Hi there, appreciate the effort!

                                        I have been trying to use it on obj and 3ds file, but it keeps showing error

                                        Universal Importer Error: invalid byte sequence in UTF-8

                                        Any idea how to solve this? Thank you

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                                        • samuel_tS Offline
                                          samuel_t
                                          last edited by

                                          @tonytony321 said:

                                          Hi there, appreciate the effort!

                                          I have been trying to use it on obj and 3ds file, but it keeps showing error

                                          Universal Importer Error: invalid byte sequence in UTF-8

                                          Any idea how to solve this? Thank you

                                          Hi,

                                          Does your input model filename or path contain non-ASCII characters?

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                                          • M Offline
                                            maxicus
                                            last edited by

                                            Problem with dxf files

                                            When I try to import a dxf file no error occurs and SU recognises the dxf file as a new component, but there is no content!

                                            I get a prompt to place the import, but then there is nothing there.

                                            Any idea what might be wrong?

                                            Many thanks,

                                            Max

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