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    [Plugin] Universal Importer - v1.2.6 - 30 July 2024

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    • EarthMoverE Offline
      EarthMover
      last edited by

      Hi Samuel,

      I'm getting this error in 2017 Make (Pro trial). I've tried with a .DAE and .FBX file and get the same error. The extension is working as expected in my licensed SU 2021 version, but failing with 2017 only. Any suggestions? Thanks for all your hard work on this amazing free tool!


      Error

      3D Artist at Clearstory 3D Imaging
      Guide Tool at Winning With Sketchup
      Content Creator at Skapeup

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      • TIGT Offline
        TIG Moderator
        last edited by

        I see C:\ versus C:/ in paths in the error message ?
        Is the path inside '...' or "..." - which will give different result ?
        Best to force the paths to use all / ??

        TIG

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        • samuel_tS Offline
          samuel_t
          last edited by

          @tig said:

          I see C:\ versus C:/ in paths in the error message ?
          Best to force the paths to use all / ??

          I agree, it's better to normalize dir separator but I don't think EarthMover's issue come from this...

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          • TIGT Offline
            TIG Moderator
            last edited by

            Does the .mtl file exist in the special tmp folder ?
            If that tmp file read/writeable ?
            The error msg says it can't read it ??

            TIG

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            • samuel_tS Offline
              samuel_t
              last edited by

              @TIG Yes, it seems plugin can't read "export.mtl" file. Normally, plugin reads "export.mtl" after conversion of input model to "export.obj". Maybe this conversion silently fails...

              @EarthMover Can you follow these steps, please?

              1. Import a model in SketchUp 2017 with Universal Importer plugin.
              2. When plugin error message is shown: don't click on "OK" button!
              3. Open "C:\ProgramData\Universal Importer\tmp" in File Explorer.
              4. Display files with details so we see each file present and its size...
              5. Send us a screenshot of File Explorer and "assimp.log" if it exists.
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              • samuel_tS Offline
                samuel_t
                last edited by

                @earthmover said:

                The extension is working as expected in my licensed SU 2021 version, but failing with 2017 only.

                Hi EarthMover 😉

                When you import a model with this extension, are SU 2017 and 2021 running in same time and OS?

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                • EarthMoverE Offline
                  EarthMover
                  last edited by

                  @samuel_t I don't get a .log file, I get this assimp.nfo here - https://www.dropbox.com/s/wl0v2chqcap2sdz/assimp.nfo?dl=0

                  File explorer looks like attached

                  Also, here is the .dae file I'm trying to import if that is helpful. It's from Home Designer (Chief Architect) Again, I don't have a problem importing the file into 2021, but this is to provide an option for my students who are looking for a free solution.-

                  Dropbox

                  favicon

                  (www.dropbox.com)


                  Clipboard01.jpg

                  3D Artist at Clearstory 3D Imaging
                  Guide Tool at Winning With Sketchup
                  Content Creator at Skapeup

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                  • samuel_tS Offline
                    samuel_t
                    last edited by

                    @EarthMover I can import with my plugin your DAE model in SketchUp Make 2017 on Windows 10:

                    Home Designer.jpg

                    In your last screenshot, there are some well written files in your "tmp" directory. I don't understand...

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                    • R Offline
                      Rick959
                      last edited by

                      Hi there,

                      I have installed your plugin and when I try to import a model, I have tried several different models, I get the same error each time.
                      Please see the image attached.

                      Thanks in advance


                      import error.jpg

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                      • samuel_tS Offline
                        samuel_t
                        last edited by

                        @rick959 said:

                        Hi there,

                        I have installed your plugin and when I try to import a model, I have tried several different models, I get the same error each time.
                        Please see the image attached.

                        Thanks in advance

                        Hi Rick,

                        (Re)install Microsoft Visual C++ library then try again.

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                        • P Offline
                          Please dell me
                          last edited by

                          I want to try it, you say it FREE, bud if I instal it, I have jsut one icon - DONATE and then open PayPall. So it´s free, but you must pay ?

                          Realy thanks to waste 10 minutes to download and instal and unistaling again 😞

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                          • Rich O BrienR Online
                            Rich O Brien Moderator
                            last edited by

                            @please dell me said:

                            I want to try it, you say it FREE, bud if I instal it, I have jsut one icon - DONATE and then open PayPall. So it´s free, but you must pay ?

                            Realy thanks to waste 10 minutes to download and instal and unistaling again 😞

                            Not sure what you installed that you ended up with an icon that points to PayPal?

                            This tool exists in the File menu if properly installed.

                            Sounds like PEBKAC to me.

                            Download the free D'oh Book for SketchUp 📖

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                            • samuel_tS Offline
                              samuel_t
                              last edited by

                              @please dell me said:

                              I want to try it, you say it FREE, bud if I instal it, I have jsut one icon - DONATE and then open PayPall. So it´s free, but you must pay ?

                              Ahh too bad, you were so close! 😄 In SketchUp menu, select: File > Import with Universal Importer... It will cost nothing but a few clicks 😉

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                              • samuel_tS Offline
                                samuel_t
                                last edited by

                                @rich o brien said:

                                Not sure what you installed that you ended up with an icon that points to PayPal?

                                This tool exists in the File menu if properly installed.

                                It's true but, in current version, there's also a Donate entry in Plugins menu. To avoid confusion, in next version, I will add an Import entry in Plugins menu too.

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                                • S Offline
                                  SreckoM
                                  last edited by

                                  Is it possible to keep parts separated, as groups or components, when importing formats like obj, fbx of Collada? Right now it imports everything as a single mesh.

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                                  • samuel_tS Offline
                                    samuel_t
                                    last edited by

                                    @sreckom said:

                                    Is it possible to keep parts separated, as groups or components, when importing formats like obj, fbx of Collada? Right now it imports everything as a single mesh.

                                    I think it's doable but I don't know how yet... Your request has been added to my todo list.

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                                    • T Offline
                                      tonytony321
                                      last edited by

                                      Hi there, appreciate the effort!

                                      I have been trying to use it on obj and 3ds file, but it keeps showing error

                                      Universal Importer Error: invalid byte sequence in UTF-8

                                      Any idea how to solve this? Thank you

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                                      • samuel_tS Offline
                                        samuel_t
                                        last edited by

                                        @tonytony321 said:

                                        Hi there, appreciate the effort!

                                        I have been trying to use it on obj and 3ds file, but it keeps showing error

                                        Universal Importer Error: invalid byte sequence in UTF-8

                                        Any idea how to solve this? Thank you

                                        Hi,

                                        Does your input model filename or path contain non-ASCII characters?

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                                        • M Offline
                                          maxicus
                                          last edited by

                                          Problem with dxf files

                                          When I try to import a dxf file no error occurs and SU recognises the dxf file as a new component, but there is no content!

                                          I get a prompt to place the import, but then there is nothing there.

                                          Any idea what might be wrong?

                                          Many thanks,

                                          Max

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                                          • samuel_tS Offline
                                            samuel_t
                                            last edited by

                                            @arakon said:

                                            Found an issue with "small" models.
                                            Example: I'm importing a functional model that is 95x46x75.45mm in size. The STL is 75.45 tall, however, in order for it to import semi-properly, I have to use the 46mm as height.
                                            However, the model, when imported, is actually 99.12x47.99x78.72mm in size, so it's actually 104.3261% of the original size in all directions.
                                            If I import it at a factor of 100 (telling it that the STL is 4600mm in height), then downscale it to 0.01 in Sketchup, the size is correct.

                                            Sorry for the late reply. Thanks for your report. Universal Importer plugin contains too many hacks (scaling is one of them). This plugin needs a partial or full rewrite, but I can't promise it will happen.

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