HELP please. can't get my Shadows Settings panel to appear
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bummer.. I know a way to coax it back on a Mac but windows-- I have no clue.
the Europeans should be waking up soon.. they'll be able to figure it out.
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I'm a bit fuzzy but I thinks this is what you have to do....
Activate Shadows under windows menu.
Press Alt-Space
Press 'm'
Use arrow keys to move window back on screen
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With Sketchup closed... Start > Regedit
FindHKEY_CURRENT_USER\Software\Google\SketchUp8\SnappyShadows
Edit its contents, set x=0 and y=0, then close.
This will put the dialog top left of the screen when Sketchup reopens.
[Useful when you mess up using Rich's trick and put the dialog on the Moon!
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Also check with the secondary monitor that you have looked all around, it can be to the left, right, above or below.
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Hi TIG, something else must be broken in the registry for my Laptop PC (win 7).
I also tried the registry entry on my win 7 Desktop and it worked.
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@jclements said:
Hi TIG, something else must be broken in the registry for my Laptop PC (win 7).
I also tried the registry entry on my win 7 Desktop and it worked.
Have you tried reinstalling Sketchup ? -
Try repairing the installation, through the installer, first.. (before reinstalling.)
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The problem was resolved by reinstalling SU over the existing installaton.
Thank you to all for your help.
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I just had similar issue, try this (worked for me):
drag out the shadows bar from the icons bar and close it with the X button (available when the shadows box is floating outside bars and panels) then go to Window->Tray (default or other)-> enable Shadows.
After this I got my shadows settings back on the tray on the right of the SU window.
Hope this works for you
Greetings from Poland! -
Welcome to Sketchucation neverx.
One would hope that John got his issue with the Shadows window fixed a long time ago. Otherwise he's been without shadow control for 5-1/2 years and numerous SketchUp version changes.

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