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    SU 2015 Pro "send to layout is grayed out"

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    • M Offline
      mwm5053
      last edited by

      Well I'm bewildered (nothing new there) SU dmg reinstalled and asked to replace old and I chose yes. Restarted Mac and opened SU and LO all works fine, even with the file or any other file they don't seem to be linked. Even making changes to SU file doesn't show in Document Setup in LO and they're both open.

      2011 iMac
      SU 2015 Pro, 2017 Make
      V2 Twilight
      macOS Sierra 10.12.5

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      • M Offline
        mwm5053
        last edited by

        So Rich "What say ye"

        2011 iMac
        SU 2015 Pro, 2017 Make
        V2 Twilight
        macOS Sierra 10.12.5

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        • Rich O BrienR Offline
          Rich O Brien Moderator
          last edited by

          Only thing that comes to mind is file format.

          Are you trying to send a 2017 file to LayOut 2016 or something along those lines.

          Or maybe some legacy issue to when LayOut was not suffixed with the year.

          I tried it on the Mac we have and can't see a problem.

          Download the free D'oh Book for SketchUp 📖

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          • Rich O BrienR Offline
            Rich O Brien Moderator
            last edited by

            I wouldn't have a clue how to fix it. Sorry.

            Maybe your Reseller can help expedite the issue?

            Download the free D'oh Book for SketchUp 📖

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            • M Offline
              mwm5053
              last edited by

              Must be the second because the first is not the case.

              Could it be something with 2017 Make overriding something? Wouldn't think so.

              2011 iMac
              SU 2015 Pro, 2017 Make
              V2 Twilight
              macOS Sierra 10.12.5

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              • Dave RD Offline
                Dave R
                last edited by

                @mwm5053 said:

                Must be the second because the first is not the case.

                Could it be something with 2017 Make overriding something? Wouldn't think so.

                Do you have 2017 Make installed? If so, that would be a problem because LayOut isn't available for Make.

                Etaoin Shrdlu

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                • Rich O BrienR Offline
                  Rich O Brien Moderator
                  last edited by

                  He edited his post to say Make is installed.

                  Try nuking it.

                  Download the free D'oh Book for SketchUp 📖

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                  • M Offline
                    mwm5053
                    last edited by

                    Yeah. but these are SU 2015 files being opened in SU 2015 and using LO 2015

                    2011 iMac
                    SU 2015 Pro, 2017 Make
                    V2 Twilight
                    macOS Sierra 10.12.5

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                    • M Offline
                      mwm5053
                      last edited by

                      @ Rich think I'll do that.

                      2011 iMac
                      SU 2015 Pro, 2017 Make
                      V2 Twilight
                      macOS Sierra 10.12.5

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                      • Dave RD Offline
                        Dave R
                        last edited by

                        I think I see what you've got going on. You can't send files from SU2017 to LO2015. You would have to save from SU2017 back to SU2015. You could then send the file from SU2015 to Lo2015.

                        Etaoin Shrdlu

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                        • M Offline
                          mwm5053
                          last edited by

                          No sorry SU 2017 doesn't have anything with what I'm doing It's all 2015.

                          That being said I uninstalled both 2017 Make and 2015 Pro. The folders in Applications folder ,
                          also the / Library /Application Support /folders for both 2015 and 2017 and the plist in the /Library/Applications Support/Preferences list like SU says on their website. Reinstalled SU 2015 and activated Lic. and "send to Layout is still greyed out".

                          2011 iMac
                          SU 2015 Pro, 2017 Make
                          V2 Twilight
                          macOS Sierra 10.12.5

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                          • Dave RD Offline
                            Dave R
                            last edited by

                            Walt, I woke up thinking about your issue and it occurred to me that you are running SU/LO 2015 on Sierra. SU/LO 2015 isn't compatible with Sierra. I wonder if that has something to do with the problem.

                            Etaoin Shrdlu

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                            • M Offline
                              mwm5053
                              last edited by

                              Yes @ Dave, as it turns out as I expected it's a compatibility issue. Sketchup has dropped support of 2015 in later Mac OSX
                              https://help.sketchup.com/en/article/36208

                              2011 iMac
                              SU 2015 Pro, 2017 Make
                              V2 Twilight
                              macOS Sierra 10.12.5

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                              • Dave RD Offline
                                Dave R
                                last edited by

                                I wouldn't say they dropped support. They don't do further development of older versions after a newer version is released. They never have done so. SU2015 wasn't developed for Sierra because Sierra came well after SU2015.

                                Are you going to update to SU2017?

                                Etaoin Shrdlu

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                                • M Offline
                                  mwm5053
                                  last edited by

                                  Well, I'd like to keep up to date and I will use 2017 Make, but purchasing a upgrade Lic really is not a priority these days.
                                  So I think if I come across some paid work that I would need to use SU to LO feature I would probably go back to a supported OS X

                                  2011 iMac
                                  SU 2015 Pro, 2017 Make
                                  V2 Twilight
                                  macOS Sierra 10.12.5

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                                  • M Offline
                                    mwm5053
                                    last edited by

                                    I did some house plans for a local contractor last year so he could get a building permit.
                                    I was glad to see my somewhat expertise in SU would actually payoff but he ended up moving his business out of state so you never know what might come up.

                                    2011 iMac
                                    SU 2015 Pro, 2017 Make
                                    V2 Twilight
                                    macOS Sierra 10.12.5

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                                    • Dave RD Offline
                                      Dave R
                                      last edited by

                                      It's good to keep your options open.

                                      Good luck.

                                      Etaoin Shrdlu

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                                      • pbacotP Offline
                                        pbacot
                                        last edited by

                                        @mwm5053 said:

                                        I did some house plans for a local contractor last year so he could get a building permit.
                                        I was glad to see my somewhat expertise in SU would actually payoff but he ended up moving his business out of state so you never know what might come up.

                                        NM probably has a "quieter" economic scene, but it's a good time to get plenty of design or construction work here in California. Probably there to.

                                        MacOSX MojaveSketchUp Pro v19 Twilight v2 Thea v3 PowerCADD

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                                        • M Offline
                                          mwm5053
                                          last edited by

                                          👍

                                          2011 iMac
                                          SU 2015 Pro, 2017 Make
                                          V2 Twilight
                                          macOS Sierra 10.12.5

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                                          • S Offline
                                            slbaumgartner
                                            last edited by

                                            What you describe sounds like an issue that has been discussed on the general sketchup forum: Sierra added a new security "feature" to prevent a particular kind of hijack attack. See, for example, this topic:

                                            Link Preview Image
                                            Send to Layout not working in 2017

                                            Had SU2013 and just upgraded to SU2017 version 17.1.173. ‘Send To Layout’ is greyed out and not functional. I haven’t changed any file names or anything. All I did was upgrade to 2017 and now it’s greyed out and not func…

                                            favicon

                                            SketchUp Community (forums.sketchup.com)

                                            Unless a newly installed app is adequately signed, Sierra runs it by first copying the code into a separate random folder it creates on the disk. This prevents the hijack, but it also makes SU unable to find LayOut. The latest release of SU 2017 has been adequately signed to correct this problem, but older versions have not because Trimble no longer supports them. So, when you reinstalled SU 2015 you likely tripped this feature. In the post linked above, Barry gives one way to fix it.

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