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    SU 2015 Pro "send to layout is grayed out"

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    • M Offline
      mwm5053
      last edited by

      Yes I can open LO either directly or with an old LO fie.

      2011 iMac
      SU 2015 Pro, 2017 Make
      V2 Twilight
      macOS Sierra 10.12.5

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      • Dave RD Offline
        Dave R
        last edited by

        Did you try reinstalling SketchUp? I have vague recollections of someone else having this problem and reinstalling being the solution.

        Etaoin Shrdlu

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        • M Offline
          mwm5053
          last edited by

          I'll do that and get back at you.

          2011 iMac
          SU 2015 Pro, 2017 Make
          V2 Twilight
          macOS Sierra 10.12.5

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          • Dave RD Offline
            Dave R
            last edited by

            Good luck.

            Etaoin Shrdlu

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            • M Offline
              mwm5053
              last edited by

              Nope didn't work. Wonder if I need to uninstall first. I read some where to uninstall SU you needed to delete the plist also.

              2011 iMac
              SU 2015 Pro, 2017 Make
              V2 Twilight
              macOS Sierra 10.12.5

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              • Dave RD Offline
                Dave R
                last edited by

                Maybe just deleting the plist would work. If it is corrupt, that could cause problems. SketchUp would rewrite the plist next time you start up. We need a Mac guru in here.

                Etaoin Shrdlu

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                • Rich O BrienR Offline
                  Rich O Brien Moderator
                  last edited by

                  Somebody called?

                  http://static4.businessinsider.com/image/50ec9336ecad04e86c000001-506-253/mcdonalds-will-relaunch-the-big-mac-this-year-with-a-blast-of-new-ads.jpg

                  Download the free D'oh Book for SketchUp 📖

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                  • Dave RD Offline
                    Dave R
                    last edited by

                    It's about time! 😄

                    Etaoin Shrdlu

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                    • M Offline
                      mwm5053
                      last edited by

                      Well I'm bewildered (nothing new there) SU dmg reinstalled and asked to replace old and I chose yes. Restarted Mac and opened SU and LO all works fine, even with the file or any other file they don't seem to be linked. Even making changes to SU file doesn't show in Document Setup in LO and they're both open.

                      2011 iMac
                      SU 2015 Pro, 2017 Make
                      V2 Twilight
                      macOS Sierra 10.12.5

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                      • M Offline
                        mwm5053
                        last edited by

                        So Rich "What say ye"

                        2011 iMac
                        SU 2015 Pro, 2017 Make
                        V2 Twilight
                        macOS Sierra 10.12.5

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                        • Rich O BrienR Offline
                          Rich O Brien Moderator
                          last edited by

                          Only thing that comes to mind is file format.

                          Are you trying to send a 2017 file to LayOut 2016 or something along those lines.

                          Or maybe some legacy issue to when LayOut was not suffixed with the year.

                          I tried it on the Mac we have and can't see a problem.

                          Download the free D'oh Book for SketchUp 📖

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                          • Rich O BrienR Offline
                            Rich O Brien Moderator
                            last edited by

                            I wouldn't have a clue how to fix it. Sorry.

                            Maybe your Reseller can help expedite the issue?

                            Download the free D'oh Book for SketchUp 📖

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                            • M Offline
                              mwm5053
                              last edited by

                              Must be the second because the first is not the case.

                              Could it be something with 2017 Make overriding something? Wouldn't think so.

                              2011 iMac
                              SU 2015 Pro, 2017 Make
                              V2 Twilight
                              macOS Sierra 10.12.5

                              1 Reply Last reply Reply Quote 0
                              • Dave RD Offline
                                Dave R
                                last edited by

                                @mwm5053 said:

                                Must be the second because the first is not the case.

                                Could it be something with 2017 Make overriding something? Wouldn't think so.

                                Do you have 2017 Make installed? If so, that would be a problem because LayOut isn't available for Make.

                                Etaoin Shrdlu

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                                • Rich O BrienR Offline
                                  Rich O Brien Moderator
                                  last edited by

                                  He edited his post to say Make is installed.

                                  Try nuking it.

                                  Download the free D'oh Book for SketchUp 📖

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                                  • M Offline
                                    mwm5053
                                    last edited by

                                    Yeah. but these are SU 2015 files being opened in SU 2015 and using LO 2015

                                    2011 iMac
                                    SU 2015 Pro, 2017 Make
                                    V2 Twilight
                                    macOS Sierra 10.12.5

                                    1 Reply Last reply Reply Quote 0
                                    • M Offline
                                      mwm5053
                                      last edited by

                                      @ Rich think I'll do that.

                                      2011 iMac
                                      SU 2015 Pro, 2017 Make
                                      V2 Twilight
                                      macOS Sierra 10.12.5

                                      1 Reply Last reply Reply Quote 0
                                      • Dave RD Offline
                                        Dave R
                                        last edited by

                                        I think I see what you've got going on. You can't send files from SU2017 to LO2015. You would have to save from SU2017 back to SU2015. You could then send the file from SU2015 to Lo2015.

                                        Etaoin Shrdlu

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                                        • M Offline
                                          mwm5053
                                          last edited by

                                          No sorry SU 2017 doesn't have anything with what I'm doing It's all 2015.

                                          That being said I uninstalled both 2017 Make and 2015 Pro. The folders in Applications folder ,
                                          also the / Library /Application Support /folders for both 2015 and 2017 and the plist in the /Library/Applications Support/Preferences list like SU says on their website. Reinstalled SU 2015 and activated Lic. and "send to Layout is still greyed out".

                                          2011 iMac
                                          SU 2015 Pro, 2017 Make
                                          V2 Twilight
                                          macOS Sierra 10.12.5

                                          1 Reply Last reply Reply Quote 0
                                          • Dave RD Offline
                                            Dave R
                                            last edited by

                                            Walt, I woke up thinking about your issue and it occurred to me that you are running SU/LO 2015 on Sierra. SU/LO 2015 isn't compatible with Sierra. I wonder if that has something to do with the problem.

                                            Etaoin Shrdlu

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