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    Big problem (sketchup 8)

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    • P Offline
      PPGiorgio
      last edited by

      may can it be a problem with java or ruby?

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      • K Offline
        kaas
        last edited by

        @ppgiorgio said:

        may can it be a problem with java or ruby?

        There seems something broken in the communication between the webdialog and sketchup. Maybe you have you disabled JavaScript in your internet explorer settings? are you absolutely sure Javascript is enabled?

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        • P Offline
          PPGiorgio
          last edited by

          @kaas said:

          @ppgiorgio said:

          may can it be a problem with java or ruby?

          There seems something broken in the communication between the webdialog and sketchup. Maybe you have you disabled JavaScript in your internet explorer settings? are you absolutely sure Javascript is enabled?

          i just checked javascrpit is enable, very strange...

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          • P Offline
            PPGiorgio
            last edited by

            no one can solve this problem?

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            • Dave RD Offline
              Dave R
              last edited by

              You were asked twice if you had cleared the Internet Explorer cache but you never responded that you did. Have you tried this?

              Have you considered trying SU2015 to see if you get a different result than you're getting with SU8?

              Etaoin Shrdlu

              %

              (THERE'S NO PLACE LIKE)

              G28 X0.0 Y0.0 Z0.0

              M30

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              • P Offline
                PPGiorgio
                last edited by

                Yes, I cleared the cache.
                I tried with SU2014 but with no results.

                Thank you for the fast reply

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                • Dave RD Offline
                  Dave R
                  last edited by

                  Hmmm....

                  It must be something with your computer because it isn't happening to everyone. What version of Windows are you running? Do you have access to another computer you could use to try this?

                  Etaoin Shrdlu

                  %

                  (THERE'S NO PLACE LIKE)

                  G28 X0.0 Y0.0 Z0.0

                  M30

                  %

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                  • TIGT Offline
                    TIG Moderator
                    last edited by

                    Can you try to upgrade your Internet Explorer to the latest version... [v11?]
                    Empty the cache and check the Internet Options are set up to allow the running of javascript and not be too restrictive on what is opened etc...
                    Then restart SketchUp and try the web-dialogs again.

                    TIG

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                    • P Offline
                      PPGiorgio
                      last edited by

                      Windows 7 Home Premium.
                      Yes, I think too because in the first period I installed SU on this pc there were no problems, then suddenly it began to not runnung more.
                      I'm sure that if I use another pc I will not have problem, but I use this one for the university in fact I think that the last solution I have is to format it.

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                      • P Offline
                        PPGiorgio
                        last edited by

                        @tig said:

                        Can you try to upgrade your Internet Explorer to the latest version... [v11?]
                        Empty the cache and check the Internet Options are set up to allow the running of javascript and not be too restrictive on what is opened etc...
                        Then restart SketchUp and try the web-dialogs again.

                        I already have the latest verion.
                        Now i'm checking for the option about java.
                        IE seems not to have problems for the restriction of java, i checked in the plug-in window and it is enabled, than I checked the security panel and the voice about the script of java applet and it is enabled too.
                        Thank you so much

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                        • BoxB Offline
                          Box
                          last edited by

                          Fire wall, anti virus, windows updates, adblocker, popup blocker, internet security options, adaware virus,caches, cookies, so many possible reasons......mostly related to PC maintenance/house keeping.
                          Difficult in any language.

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                          • TIGT Offline
                            TIG Moderator
                            last edited by

                            It is "javascript" - not "Java" which is a different thing...

                            As @Box says, there are many things to look at, many beyond the scope of plain SketchUp...
                            For example, have you recently run a virus-checker ?

                            TIG

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                            • P Offline
                              PPGiorgio
                              last edited by

                              @box said:

                              Fire wall, anti virus, windows updates, adblocker, popup blocker, internet security options, adaware virus,caches, cookies, so many possible reasons......mostly related to PC maintenance/house keeping.
                              Difficult in any language.

                              Have you any advice about the most common problems?

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