Forgive me but what is @fredo ? is that instgram or something

Hello, I have no Idea how to direct message Fredo.

1st Question: How do I DM Fredo for Help?

2nd Question: is the new lord of the tool bars update deal with the the fact that I need to set my external monitor as my "main screen" in order to work on in my large SU monitor. this is fine but when I go back to use my laptop on it on it own my desktop icons are a mess.

3rd Question : thrupaint and LOTT is not showing up on my Sketchucation my licence page.

Nothing pops on the Ruby Console

@fredo6
I'm have a tough time getting answerer regarding you products. Forgive me I'm new to using a public forum for customer service . I don't know how to message fredo directly please help.

I have tried several times to figure out why I cannot get LOTT to vignette to show up on my external monitor. (using SU 24 on windows laptop. and LG second monitor. ) In order to use LOTT on my big external monitor I need to make the 2nd screen my "main screen" with in the display settings. This allows the LOTt vignettes to travel off the laptops screen and into my work space of SU. this makes a ton of problems with other programs and my desktop is a mess when I'm working only on my laptop.

@FlorinAp DUDE BE HELPFULL!!OR DONT SAY ANYTHING!

@fredo6

none of that works,

I can not get the viett onto the big monitor unless it is the "main display"

@fredo6 I told you in the previous reply I figures out the Limited Pallet size was because I had the Maximum number of icons for favorites set to 10 for some reason.

I'm still struggling with the Monitor connection. I cannot get the vignette strip to jump on my secondary monitor. un less it is made the "main display

. Untitled video (2).mp4

@fredo6

I just saw that I had the default for new pallets set to 10 and not higher

Still fighting with the "make this my main window" in display setting. Still don't know how to adjust the "dots per inch setting" or DPI as referred by the girl in the previous reply.

@fredo6 I do have the stickiness tab checked

And When I create a new palette No matter what I do I am limited by the amount of plugins I can put into that new palette LOTT Prob.mp4

@FlorinAp DUDE BE HELPFULL!!OR DONT SAY ANYTHING!

@fredo6 Nothing happens with the Ruby console for moving icons .

also the bigger problem is needing to make my external monitor the "main" monitor. This really screws up my laptop for when I'm not in my office

@FlorinAp I still don't see DPI settings for my windows machine

Nothing pops on the Ruby Console

@fredo6

LOTT Not moving tools .mp4
LOTT Not moving tools .mp4