I use skt.2015 pro and in the left end of the opening welcome there is a box to disable or enable this option.
I notice that you have a sketchup make version and there is no box!

@dave r said:

Good news! How did you sort that out?

both sketchup version began to crash at july 6, after triyng everything we know to fix the problem I started to looking for instaled programs or updates, in that particular day or before and found it!
"voilá"!

Hi folks,
problem SOLVED!!:)

my graphic card, AMD Radeon, instaled a app called "Play tv" that caused this conflit.

Thanks again for your help.

no, nothing works, even the old sketchup vers8 have the same problem.
But the Layout2015 is working fine.

So strange, it seems that it do not want to work anymore in this pc!!!

Hello Joker,
I have almost the same problem. http://sketchucation.com/forums/viewtopic.php?f=15%26amp;t=65344#p599406

did you solve it?
Bye.

Hello folks!
bad news.
we review the last update of the software in my pc and nothing is wrong, we replace the graphic driver and stil the same, we disable hardware accelaration, disable plugins and nothing, we uninstall the sketchup and install again and nothing.
The computing department where I work can't solve the problem, they sent a email to trimble sketchup and we are waiting.

so, let's wait! as soon as i solve the problem I let you Know.
thanks for your help

Could be, I will try,
Thanks

Dave,
yes, I'm sending the bug reports.

in this moment both Sketchup crash on starting, there is no chance of modify anything:

I remember now that there was a windows update one week ago, but the problem begun yesterday.
Could be something related?!

GPU AMD radeon HD 7400.

Hi Dave and Box,
no, none of them.

as soon as I open the su when I pick any command it crashes. I can't manage the options tool.

Thanks for your help.

**Hello!
I have the Sketchup 2015 pro instaled about one year and running with no problems until today.
Every time I start the program crash, or crash when I try to open a drawing.
Today I didn't do anything!

attach bug report

Any help is welcome

It happens with my old sketchup 8, too!!!

my os is Win7 Pro pack1 32 bits-intel core duo 2,93Ghz- 4Gb ram**