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    Alternatives to D5 Render - Poor Customer Service

    Scheduled Pinned Locked Moved Extensions & Applications Discussions
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    • Rich O BrienR Offline
      Rich O Brien Moderator
      last edited by

      Blender would by my suggestion.

      Steep learning curve but tons of knowledge out there to learn from.

      Download the free D'oh Book for SketchUp πŸ“–

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      • Mike AmosM Offline
        Mike Amos
        last edited by

        I must admit I have acquired a couple of blender books for learning V5, lots of add on's and what looks from the outside to be a deep talent. Yep, not managed it so far but this time taking it more seriously. Still going to hammer on the Sketchup nail though.
        Have you thought about Rayscaper?

        Absentia mortis praesentiam vitae probat, vita autem est argumentum constantiae.

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        • P Offline
          pixelcruncher Extension Creator
          last edited by pixelcruncher

          I'm biased, but Rayscaper? Curious to hear from an experienced user what the gaps are to get people like you hooked.

          IIRC, you were also experimenting with AI rendering. What are the gaps there for not making it a complete replacement for D5 render?

          I'm the developer of Rayscaper: https://rayscaper.com/ - Fast and easy rendering for SketchUp.

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          • Gus RG Offline
            Gus R
            last edited by

            Blender is a big learning curve which of course would include modeling. I do use it with D5 Render with Blenderkit assets.

            It's a different topic or issue but the future of Sketchup at this time is starting to become unknown. Especially with Trimble running the show. It's really an easy and fast 3D modeling software for architecture. I have thought about if and when the time come to start using Rhino.

            I like the similarities between D5 and Twinmotion. Or at least what I've seen. I'm trying really hard to cope with these ever increasing crashes with D5. I know the people at their forum are nice and trying the best they can but it seems like they don't have a dedicated customer support system in place.

            AI is fun and work to create some quick renders to garner the interest of clients. It's kind of boring though and a lot of text input. Then it comes up with something completely random.

            Frankly, I wish I planned better and didn't have to do anything and be firmly in retirement living in Vietnam or Sweden.

            Oh, and while I was typing this I had D5 Render open and it crashed all on its own.

            www.instagram.com/gusrobatto/

            www.facebook.com/gusrobatto

            www.flickr.com/photos/gusrobatto

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            • Gus RG Offline
              Gus R
              last edited by

              How I really feel...

              table_flip_alan_rickman.gif

              www.instagram.com/gusrobatto/

              www.facebook.com/gusrobatto

              www.flickr.com/photos/gusrobatto

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              • Mike AmosM Offline
                Mike Amos
                last edited by

                I believe I know how you feel. Personally speaking, I find change these days difficult to cope with.
                One of the reasons I struggle post Twilight render. I reckon age has a lot to do with this, being just the right side of 70.
                However, thoughts of inadequacy etc must be resisted much like the negative impacts the average day produces. Giving up is never an answer and never will be, your renders and words of encouragement are something I am not letting go of regardless, keep on keeping on and carpe diem. It makes something and as long as that is not yeast extract and garlic flavoured custard, we are doing OK.
                Sod tomorrow, TODAY is a new day, grab it firmly.

                Absentia mortis praesentiam vitae probat, vita autem est argumentum constantiae.

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                • Gus RG Offline
                  Gus R
                  last edited by

                  Almost a month since I brought these crashes up to D5 support and still no answers. There's an obvious memory leak with this program. People should not have to adjust or degrade their operating system to run D5. It's the other way around. D5 Render should operate without users having to adjust any part of their OS, CPU, GPU or BIOS setting to use their software. It's not 1992.

                  www.instagram.com/gusrobatto/

                  www.facebook.com/gusrobatto

                  www.flickr.com/photos/gusrobatto

                  Gus RG 1 Reply Last reply Reply Quote 1
                  • Gus RG Offline
                    Gus R @Gus R
                    last edited by

                    I narrowed it out to Turbo Mode being enabled in my BIOS. Apparently anything over the rating on my CPU will crash D5. It's the only program that's causing this. This actually happened about 3 years ago. I had to figure this all out myself. D5 should be designed to run without making these kinds of adjustments. Like all software.

                    www.instagram.com/gusrobatto/

                    www.facebook.com/gusrobatto

                    www.flickr.com/photos/gusrobatto

                    Mike AmosM 1 Reply Last reply Reply Quote 1
                    • Rich O BrienR Offline
                      Rich O Brien Moderator
                      last edited by

                      To be fair with the sheer amount of different systems and hardware out there it must be a nightmare keeping things compatible on PC.

                      That said getting vital info like you discovered I would consider to be valuable for D5 to trap for.

                      But if you are a rare outlier with some bespoke system it may not be worth the effort to firefight.

                      At least you found a solution.

                      Download the free D'oh Book for SketchUp πŸ“–

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                      • Mike AmosM Offline
                        Mike Amos @Gus R
                        last edited by

                        @Gus-R

                        Have you considered Rayscaper?

                        Absentia mortis praesentiam vitae probat, vita autem est argumentum constantiae.

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