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    UnZIP Error : Could not unzip archive.

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    • S Offline
      sentur
      last edited by

      I'm unable to install any plugins directly via the Sketchucation Extension Store Plugin 4.2.0. Every time I try to install any plugin or use the Bundle install option I get the error:

      UnZIP Error : Could not unzip archive.

      I'm able to install plugins via the Archiver Installer inside Sketchucation Extension Store Plugin. So I can install them indvidually but it's less convinent switching back and forth between Sketchup and Firefox to download each one.

      Screenshot 2022-02-06 at 16.59.36.png

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      • Dave RD Offline
        Dave R
        last edited by

        See this:

        https://sketchucation.com/forums/viewtopic.php?f=15&t=74033#p672580

        Etaoin Shrdlu

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        • S Offline
          sentur
          last edited by

          Thanks for those suggestions @DaveR

          However, the issues still seem to persist despite trying the following:

          • Uninstalling and reinstalling SketchUcation plugin
          • Updating to the latest version 4.2.0 downloaded via the Resources page. This is the latest version currently available
          • Clearing my Firefox cache. I don't have Internet Explorer installed on my macbook.

          Are there any other suggested fixes?

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          • Dave RD Offline
            Dave R
            last edited by

            @sentur said:

            Clearing my Firefox cache.

            What about clearing Safari and Chrome caches?

            Are you still using SketchUp 2017 Make as indicatedin your profile?

            Etaoin Shrdlu

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            • S Offline
              sentur
              last edited by

              I've now cleared the cache in both Chrome and Safari but unfortunately that hasn't resvoled the issue.

              That's correct, I'm using SketchUp 2017 Make edition.

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              • TIGT Offline
                TIG Moderator
                last edited by

                This rare error message has been reported before.
                We thought it resolved by the latest updated to the toolset...
                It seems to revolve around SketchUp failing to download the RBZ file and so it fails to extract its contents.
                Perhaps not wholly solved !
                We're looking at it, and will make suggestions when we have something to go on...
                Meanwhile, there are several posts about this, see if any of them have useful ideas for you...

                TIG

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                • S Offline
                  samodelkin_77
                  last edited by

                  I always put plugins like this: I unzip .rbz and throw the received files (.rb + other) into the folder with sketchup plugins. Everything works fine) just the sketchup itself needs to be reloaded so that the plugin starts working. (Or run the *.rb file of this plugin from the Ruby console)

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                  • Dave RD Offline
                    Dave R
                    last edited by

                    @samodelkin_77 said:

                    I always put plugins like this: I unzip .rbz and throw the received files (.rb + other) into the folder with sketchup plugins.

                    If you're not using the Extension Store to install them, why don't you just use Install Extension in the Extension Manager? Easier than unzipping and restarting SketchUp.

                    Etaoin Shrdlu

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                    • TIGT Offline
                      TIG Moderator
                      last edited by

                      Back to the UNzip error...
                      Several tries and OSs later we can't reproduce the issue.
                      A server problem a few months ago did something similar, but no longer...
                      Have you tried looking at your firewall settings ?
                      If the pluginstore.sketchucation.com URL is seen by it as suspect it might get blocked, so then no RBZ is downloaded...

                      TIG

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                      • S Offline
                        sentur
                        last edited by

                        Thanks TIG. I'm not aware of any firewall issues but I'll investigate this further and hopefully that resolves the issue.

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                        • M Offline
                          Mrkay
                          last edited by

                          Hi, Recently I purchased the Fredo6Bundle2022 for USD40. I got the UnZIP Error messages too for each plugin inside the bundle. When I contacted the support, a person named Rich said they didn't received any payment. The payment has gone thru when I checked with my bank. Now I can't install the bundle plugin working and my money is gone too. BTW I'm using SketchUp Pro 2022. Any ideas? Thank you.

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                          • Rich O BrienR Offline
                            Rich O Brien Moderator
                            last edited by

                            @mrkay said:

                            When I contacted the support, a person named Rich said they didn't received any payment.

                            This has not changed on our end. You need to contact your bank because the issue is between your bank and PayPal.

                            https://i.imgur.com/jSOghcE.png

                            Download the free D'oh Book for SketchUp 📖

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                            • S Offline
                              sashapepperspray
                              last edited by

                              I am having the same problem, I have updated the plugin store, but it does not help. I am able to manually download plugins install them, however.

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                              • Dave RD Offline
                                Dave R
                                last edited by

                                Did you correctly install SketchUp? That requires right clicking on the downloaded installer and choosing Run as administrator.

                                Etaoin Shrdlu

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                                • S Offline
                                  sashapepperspray
                                  last edited by

                                  This used to work until recently (maybe a month ago?) and I haven't reinstalled sketchup since then. (Although I got a new filter on my computer around that time, but I don't remember what happened first, the filter or the unzipping problem)

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                                  • G Offline
                                    Gábor
                                    last edited by Gábor

                                    @sashapepperspray said:

                                    This used to work until recently (maybe a month ago?) and I haven't reinstalled sketchup since then. (Although I got a new filter on my computer around that time, but I don't remember what happened first, the filter or the unzipping problem)

                                    Please check if at your firewall ( filter? ) settings all sketchucation servers ( *.sketchucation.com ) and IP addresses ( 178.63.47.155, 144.76.69.227 ) are whitelisted.

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                                    • S Offline
                                      sashapepperspray
                                      last edited by

                                      I have repaired my installation, cleared by microsoft edge cache, and nothing change. I am able to go to pluginstore.sketchucation.com through a browser, so I don't think it is blocked. any more ideas?

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                                      • S Offline
                                        sashapepperspray
                                        last edited by

                                        any ideas?

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                                        • TIGT Offline
                                          TIG Moderator
                                          last edited by

                                          Did you check/do Gábor's whitelisting ideas ?

                                          TIG

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                                          • S Offline
                                            sashapepperspray
                                            last edited by

                                            how do I check this?

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