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UnZIP Error : Could not unzip archive.

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  • S Offline
    sentur
    last edited by 6 Feb 2022, 17:02

    I'm unable to install any plugins directly via the Sketchucation Extension Store Plugin 4.2.0. Every time I try to install any plugin or use the Bundle install option I get the error:

    UnZIP Error : Could not unzip archive.

    I'm able to install plugins via the Archiver Installer inside Sketchucation Extension Store Plugin. So I can install them indvidually but it's less convinent switching back and forth between Sketchup and Firefox to download each one.

    Screenshot 2022-02-06 at 16.59.36.png

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    • D Offline
      Dave R
      last edited by 6 Feb 2022, 17:18

      See this:

      https://sketchucation.com/forums/viewtopic.php?f=15&t=74033#p672580

      Etaoin Shrdlu

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      • S Offline
        sentur
        last edited by 6 Feb 2022, 17:25

        Thanks for those suggestions @DaveR

        However, the issues still seem to persist despite trying the following:

        • Uninstalling and reinstalling SketchUcation plugin
        • Updating to the latest version 4.2.0 downloaded via the Resources page. This is the latest version currently available
        • Clearing my Firefox cache. I don't have Internet Explorer installed on my macbook.

        Are there any other suggested fixes?

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        • D Offline
          Dave R
          last edited by 6 Feb 2022, 17:34

          @sentur said:

          Clearing my Firefox cache.

          What about clearing Safari and Chrome caches?

          Are you still using SketchUp 2017 Make as indicatedin your profile?

          Etaoin Shrdlu

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          • S Offline
            sentur
            last edited by 7 Feb 2022, 08:47

            I've now cleared the cache in both Chrome and Safari but unfortunately that hasn't resvoled the issue.

            That's correct, I'm using SketchUp 2017 Make edition.

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            • T Offline
              TIG Moderator
              last edited by 7 Feb 2022, 10:56

              This rare error message has been reported before.
              We thought it resolved by the latest updated to the toolset...
              It seems to revolve around SketchUp failing to download the RBZ file and so it fails to extract its contents.
              Perhaps not wholly solved !
              We're looking at it, and will make suggestions when we have something to go on...
              Meanwhile, there are several posts about this, see if any of them have useful ideas for you...

              TIG

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              • S Offline
                samodelkin_77
                last edited by 7 Feb 2022, 12:52

                I always put plugins like this: I unzip .rbz and throw the received files (.rb + other) into the folder with sketchup plugins. Everything works fine) just the sketchup itself needs to be reloaded so that the plugin starts working. (Or run the *.rb file of this plugin from the Ruby console)

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                • D Offline
                  Dave R
                  last edited by 7 Feb 2022, 13:18

                  @samodelkin_77 said:

                  I always put plugins like this: I unzip .rbz and throw the received files (.rb + other) into the folder with sketchup plugins.

                  If you're not using the Extension Store to install them, why don't you just use Install Extension in the Extension Manager? Easier than unzipping and restarting SketchUp.

                  Etaoin Shrdlu

                  %

                  (THERE'S NO PLACE LIKE)

                  G28 X0.0 Y0.0 Z0.0

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                  • T Offline
                    TIG Moderator
                    last edited by 7 Feb 2022, 15:25

                    Back to the UNzip error...
                    Several tries and OSs later we can't reproduce the issue.
                    A server problem a few months ago did something similar, but no longer...
                    Have you tried looking at your firewall settings ?
                    If the pluginstore.sketchucation.com URL is seen by it as suspect it might get blocked, so then no RBZ is downloaded...

                    TIG

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                    • S Offline
                      sentur
                      last edited by 8 Feb 2022, 08:06

                      Thanks TIG. I'm not aware of any firewall issues but I'll investigate this further and hopefully that resolves the issue.

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                      • M Offline
                        Mrkay
                        last edited by 17 Jun 2022, 07:13

                        Hi, Recently I purchased the Fredo6Bundle2022 for USD40. I got the UnZIP Error messages too for each plugin inside the bundle. When I contacted the support, a person named Rich said they didn't received any payment. The payment has gone thru when I checked with my bank. Now I can't install the bundle plugin working and my money is gone too. BTW I'm using SketchUp Pro 2022. Any ideas? Thank you.

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                        • Rich O BrienR Offline
                          Rich O Brien Moderator
                          last edited by 17 Jun 2022, 08:05

                          @mrkay said:

                          When I contacted the support, a person named Rich said they didn't received any payment.

                          This has not changed on our end. You need to contact your bank because the issue is between your bank and PayPal.

                          https://i.imgur.com/jSOghcE.png

                          Download the free D'oh Book for SketchUp

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                          • S Offline
                            sashapepperspray
                            last edited by 18 Jan 2023, 22:22

                            I am having the same problem, I have updated the plugin store, but it does not help. I am able to manually download plugins install them, however.

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                            • D Offline
                              Dave R
                              last edited by 18 Jan 2023, 22:30

                              Did you correctly install SketchUp? That requires right clicking on the downloaded installer and choosing Run as administrator.

                              Etaoin Shrdlu

                              %

                              (THERE'S NO PLACE LIKE)

                              G28 X0.0 Y0.0 Z0.0

                              M30

                              %

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                              • S Offline
                                sashapepperspray
                                last edited by 19 Jan 2023, 00:33

                                This used to work until recently (maybe a month ago?) and I haven't reinstalled sketchup since then. (Although I got a new filter on my computer around that time, but I don't remember what happened first, the filter or the unzipping problem)

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                                • G Offline
                                  Gábor
                                  last edited by Gábor 19 Jan 2023, 10:55

                                  @sashapepperspray said:

                                  This used to work until recently (maybe a month ago?) and I haven't reinstalled sketchup since then. (Although I got a new filter on my computer around that time, but I don't remember what happened first, the filter or the unzipping problem)

                                  Please check if at your firewall ( filter? ) settings all sketchucation servers ( *.sketchucation.com ) and IP addresses ( 178.63.47.155, 144.76.69.227 ) are whitelisted.

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                                  • S Offline
                                    sashapepperspray
                                    last edited by 23 Jan 2023, 04:41

                                    I have repaired my installation, cleared by microsoft edge cache, and nothing change. I am able to go to pluginstore.sketchucation.com through a browser, so I don't think it is blocked. any more ideas?

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                                    • S Offline
                                      sashapepperspray
                                      last edited by 31 Jan 2023, 00:48

                                      any ideas?

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                                      • T Offline
                                        TIG Moderator
                                        last edited by 31 Jan 2023, 13:31

                                        Did you check/do Gábor's whitelisting ideas ?

                                        TIG

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                                        • S Offline
                                          sashapepperspray
                                          last edited by 31 Jan 2023, 20:05

                                          how do I check this?

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