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    ℹ️ Licensed Extensions | FredoBatch, ElevationProfile, FredoSketch, LayOps, MatSim and Pic2Shape will require license from Sept 1st More Info

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    • M Offline
      Mrkay
      last edited by

      Hi, Recently I purchased the Fredo6Bundle2022 for USD40. I got the UnZIP Error messages too for each plugin inside the bundle. When I contacted the support, a person named Rich said they didn't received any payment. The payment has gone thru when I checked with my bank. Now I can't install the bundle plugin working and my money is gone too. BTW I'm using SketchUp Pro 2022. Any ideas? Thank you.

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      • Rich O BrienR Offline
        Rich O Brien Moderator
        last edited by

        @mrkay said:

        When I contacted the support, a person named Rich said they didn't received any payment.

        This has not changed on our end. You need to contact your bank because the issue is between your bank and PayPal.

        https://i.imgur.com/jSOghcE.png

        Download the free D'oh Book for SketchUp 📖

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        • S Offline
          sashapepperspray
          last edited by

          I am having the same problem, I have updated the plugin store, but it does not help. I am able to manually download plugins install them, however.

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          • Dave RD Offline
            Dave R
            last edited by

            Did you correctly install SketchUp? That requires right clicking on the downloaded installer and choosing Run as administrator.

            Etaoin Shrdlu

            %

            (THERE'S NO PLACE LIKE)

            G28 X0.0 Y0.0 Z0.0

            M30

            %

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            • S Offline
              sashapepperspray
              last edited by

              This used to work until recently (maybe a month ago?) and I haven't reinstalled sketchup since then. (Although I got a new filter on my computer around that time, but I don't remember what happened first, the filter or the unzipping problem)

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              • G Offline
                Gábor
                last edited by Gábor

                @sashapepperspray said:

                This used to work until recently (maybe a month ago?) and I haven't reinstalled sketchup since then. (Although I got a new filter on my computer around that time, but I don't remember what happened first, the filter or the unzipping problem)

                Please check if at your firewall ( filter? ) settings all sketchucation servers ( *.sketchucation.com ) and IP addresses ( 178.63.47.155, 144.76.69.227 ) are whitelisted.

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                • S Offline
                  sashapepperspray
                  last edited by

                  I have repaired my installation, cleared by microsoft edge cache, and nothing change. I am able to go to pluginstore.sketchucation.com through a browser, so I don't think it is blocked. any more ideas?

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                  • S Offline
                    sashapepperspray
                    last edited by

                    any ideas?

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                    • TIGT Offline
                      TIG Moderator
                      last edited by

                      Did you check/do Gábor's whitelisting ideas ?

                      TIG

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                      • S Offline
                        sashapepperspray
                        last edited by

                        how do I check this?

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                        • Rich O BrienR Offline
                          Rich O Brien Moderator
                          last edited by

                          The new filter you mentioned further up is likely the culprit.

                          Maybe poke around it and see if it is overzealous with it's blacklisting.

                          Download the free D'oh Book for SketchUp 📖

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                          • TIGT Offline
                            TIG Moderator
                            last edited by TIG

                            At least give us some clues what is this 'new filter' ?
                            It will have settings which you need to check aren't blocking SketchUcation or the IP address numbers Gábor gave you...
                            Who installed it ?
                            Does it have any instructions ??
                            If we had more information we might be able to help you better, but if you leave us in the dark then you'll get no where...

                            TIG

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                            • S Offline
                              sashapepperspray
                              last edited by

                              I will message the makers of this filter, and see if I can work it out. Thank you for your help, I will post here again after speaking to them.

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                              • S Offline
                                sashapepperspray
                                last edited by

                                I spoke to them, and we fixed it, so everything is working fine now. Than you everyone for your imput on this.

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                                • M Offline
                                  minsoeyarzar
                                  last edited by

                                  End of Support policy
                                  End of Support affects all SketchUp products installed on your desktop PC or Mac. When "End of Support" happens, the product you are using goes from being "Supported" to "Unsupported". Going forward, SketchUp desktop products will become unsupported on January 31st of the third year after the product's release year. For example, SketchUp 2022's End of Support date is January 31, 2025.

                                  when i used the sketchup 19 it got expired and reinstall can't be complete with fredo latest version, so i had installed the skechup 23 verion and used the fredo6 plugins (animator) are easy to enable.

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