SCFLicense: Extension Licensing on Sketchucation
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@butteryngregory said in SCFLicense: Extension Licensing on Sketchucation:
Why wont you accept my card payment im so desperate for a license
We use PayPal and Stripe for payment processing. We have no control over whether cards are accepted or not. That is solely between your bank and the payment processor you are using.
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Hello, when will my paid license arrive?
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@lucyfire said in SCFLicense: Extension Licensing on Sketchucation:
Hello, when will my paid license arrive?
Pretty quickly if payment was approved.
Send us an email to support@sketchucation.com with details. What you bought, how you paid etc so we can help.
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@Rich-O-Brien said in SCFLicense: Extension Licensing on Sketchucation:
@lucyfire said in SCFLicense: Extension Licensing on Sketchucation:
Hello, when will my paid license arrive?
Pretty quickly if payment was approved.
Send us an email to support@sketchucation.com with details. What you bought, how you paid etc so we can help.
I paid yesterday evening, but there is nothing.
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Did you check https://sketchucation.com/webshop/my-licences.php ?
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@Rich-O-Brien I paid yesterday evening, but there is nothing.
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@Rich-O-Brien I didn't know where to look for it. Thanks for helping.
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I paid for licensing Roundcorner, but I didn't receive any mail.
Can you please help me out? Thanks in advance. -
I paid for licensing Roundcorner, but I didn't receive any mail.
I sent a mail to Clothworks@sketcucation.com but got an error in reply.
Can you please help me out? Thanks in advance. -
It might be stuck in your Spam folder.
Anyway, you can always access your licenses at https://sketchucation.com/webshop/my-licences.php (just sign-in)
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I purchased it yesterday, but I haven’t received an email yet. Could you please check uljoo@naver.com
?
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@euljoo
Did you check your spam folder ?
Did you check https://sketchucation.com/webshop/my-licences.php ?
This lets you download copies of any license-files you have purchased.
After downloading a file to somewhere safe you can then validate it in the appropriate tool's menu item. -
hey I have a question I am an interior design student and some time ago my Fred corner licence got removed . Is there anything I can do about it? Do I have to pay for it or is it stilll free
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@Mikulassladek said in SCFLicense: Extension Licensing on Sketchucation:
my Fred corner licence got removed .
What do you mean it got removed?
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@Mikulassladek said in SCFLicense: Extension Licensing on Sketchucation:
Do I have to pay for it or is it stilll free
FWIW, FredoCorner has required a paid license since 2021.
If you never purchased a license for it the license couldn't have been removed.
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Dear Sir/Madam,
First of all, thank you for creating the amazing Fredo6 tools! Personally, I consider these tools indispensable in SketchUp.
I am writing this message from my personal SketchUcation account. I have been working with your plug-ins for many years and I teach at Cibap vocational school for design in the Netherlands. I also regularly recommend your plug-ins to my students.
Recently, our school purchased the plug-ins for the computer lab where I teach (8 plug-ins for activation on 30 devices). However, we are currently encountering an issue that our ICT department has not been able to resolve.
When we activate the plug-ins under the admin account, they work correctly and appear to be activated. However, when students log in to the school computer using their own user accounts, the plug-ins are not activated for them.
How can we solve this issue? The plug-ins are intended for 30 devices, not for 30 users.
I hope you might be able to help us find a solution. I have prepared a great SketchUp lesson for our students that makes use of your plug-ins, so we would love to get this working.
I look forward to hearing from you. If it is necessary to get in touch personally, I would be happy to provide my contact details.
Kind regards,
Ramon -
Several questions...
Does each of your students have a full copy of the the extension installed on their computer in their user's SketchUp Plugins folder ?
Also do they have a copy of the LibFredo6 installed on their computer in their user's SketchUp Plugins folder ? It's needed to support the extension.
And do they have a copy of the SketchUcation toolset installed on their computer in their user's SketchUp Plugins folder ? That's needed for the licensing.
Do they have a copy of the relevant license file saved onto their computer, and also has it been validated for that user and that device ?@fredo6 will probably reply in more detail about the multi-seat licensing setup.
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