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    ℹ️ Licensed Extensions | FredoBatch, ElevationProfile, FredoSketch, LayOps, MatSim and Pic2Shape will require license from Sept 1st More Info

    SCFLicense: Extension Licensing on Sketchucation

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    • A Offline
      adamgmace
      last edited by

      Hi, long story short I have exactly the same problem as every other user on this thread (license disappears, msg_validation_error, Request to SketchUcation = ERROR_AOC). I'm running FredoCorner in Sketchup Pro 21.0.338 on Mac OS Catilina 10.15.7. I successfully used the technique of going to license file location, deleting the license signature file, and and re-verifying my same license.

      My problem now is that FredoCorner forgets my license every couple logins, so now of course I have used up all the "seats" in my license and am locked out of the plugin all together. Any progress squashing this bug? Sorry guys, but I have to say I am kind of feeling like I threw my money away at this point. Any help is much appreciated!!

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      • fredo6F Offline
        fredo6
        last edited by

        @adamgmace
        Did you update to Sketchucation ExtensionStore v4.1.0?

        This upgrade of ExtensionStore is supposed to fix the problem.

        1 Reply Last reply Reply Quote 0
        • A Offline
          adamgmace
          last edited by

          You know I thought I had but when I rechecked I was still on 4.0. I find the updating process for extensions a little clunky, I must have screwed it up somewhere. Thank you so much!! Im so glad to be back up and running on your products again, they are really great!

          AGM

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          • S Offline
            soopia berry
            last edited by

            After purchasing the [ClothWorks] license, the registration fails and an error occurs.

            It's been 3 days since I bought it, but why isn't the reply email coming?

            I hope you solve it quickly.

            License registration not successfully

            my name: 수피아 베리 soopia berry


            20210618_224538.png

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            • A Offline
              Abhi_1234
              last edited by

              not even used 1 min licence expired rubbish

              1 Reply Last reply Reply Quote 0
              • Dave RD Offline
                Dave R
                last edited by

                @abhi_1234 said:

                not even used 1 min licence expired rubbish

                What version of SketchUp? Your profile says 2020 Free/Make which is impossible.

                Etaoin Shrdlu

                %

                (THERE'S NO PLACE LIKE)

                G28 X0.0 Y0.0 Z0.0

                M30

                %

                1 Reply Last reply Reply Quote 0
                • G Offline
                  Gábor
                  last edited by

                  @abhi_1234 said:

                  not even used 1 min licence expired

                  Could you tell me the email address you used when you purchased the license? I could not find any license purchased by your user in our database.

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                  • P Offline
                    piazzadesign
                    last edited by

                    Hello,

                    I have the current version of sketchucation tools & downloaded FredoCorner. It won't let me purchase it anywhere that I can see.

                    Please advise, thank you,
                    Colleen

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                    • A Offline
                      Anne O Grady
                      last edited by

                      Hi There...

                      I can help you.
                      I have sent you an email from support@sketchucation.com.

                      Regards
                      Anne

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                      • fredo6F Offline
                        fredo6
                        last edited by

                        @piazzadesign said:

                        Hello,

                        I have the current version of sketchucation tools & downloaded FredoCorner. It won't let me purchase it anywhere that I can see.

                        Please advise, thank you,
                        Colleen

                        Go to menu Tools > Fredo6 Collection > FredoCorner > License.... This shows the License dialog box, like this

                        FredoCorner - License before validation.png

                        In the dialog box, click on button Obtain License... This will link you to the purchase page

                        FredoCorner - Purchase page.png

                        Also, the full documentation of the licensing process is in the first post of this thread and in this PDF.

                        Fredo

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                        • C Offline
                          CDRDA
                          last edited by

                          Hi There,

                          I have a quick regarding the VAT added on when I log into Paypal... Is this something you specify, or is it a Sketchucation thing? I am based in the UK and where the VAT rate is 20% and since Brexit, the UK is no longer a part of the EU VAT system. When trying to purchase FredoCorner for $10, I am being charged 23%, a total of $12.30. Technically unless the seller is registered for UK VAT, no VAT should apply.

                          Just wondering what is going on here...

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                          • TIGT Offline
                            TIG Moderator
                            last edited by

                            Someone else with probably chip in...
                            As far as I know SketchUcation is 'incorporated' in Eire, which is part of the EU, and their VAT is 23%.
                            All such purchases, irrespective of the country of the purchaser, attract this VAT - e.g. when 'sent' to the USA or UK.
                            Reclaiming VAT/tax on 'foreign' purchases is the same - so you need to resolve it with your own authorities...
                            So for example, if you buy something from the USA it will probably have US sales tax and state-sales added...

                            TIG

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                            • Rich O BrienR Online
                              Rich O Brien Moderator
                              last edited by

                              @cdrda said:

                              Just wondering what is going on here...

                              PayPal should not apply VAT to UK based on Irish VAT Laws. Are you using a VPN?

                              Since July 1st we have removed the VAT to UK.

                              Link Preview Image
                              404 - Page not found

                              Sorry, the page you are looking for has been removed, had its name changed or is temporarily unavailable.

                              favicon

                              (www.revenue.ie)

                              Can you CTRL+F5 to clear your browsers cache and see if the VAT is still applied?

                              Download the free D'oh Book for SketchUp 📖

                              1 Reply Last reply Reply Quote 0
                              • C Offline
                                CDRDA
                                last edited by

                                @rich o brien said:

                                @cdrda said:

                                Just wondering what is going on here...

                                PayPal should not apply VAT to UK based on Irish VAT Laws. Are you using a VPN?

                                Since July 1st we have removed the VAT to UK.

                                Link Preview Image
                                404 - Page not found

                                Sorry, the page you are looking for has been removed, had its name changed or is temporarily unavailable.

                                favicon

                                (www.revenue.ie)

                                Can you CTRL+F5 to clear your browsers cache and see if the VAT is still applied?

                                Hi Rich,

                                Many thanks for that suggestion. As it turns out, I do use a VPN. The first time I tried paying it was set to Sweden, then I realised, but did not clear the browsers cache. Having done that, everything worked fine and I have now made the purchase. Must remember that for the future, cheers!

                                1 Reply Last reply Reply Quote 0
                                • V Offline
                                  VallviFly
                                  last edited by

                                  IMPOSIBLE activar licencia... estoy muy perdido, he hecho todo cómo indicais, pero no funciona, he seguido el hilo de otros casos pero tampoco.... ¿cómo lo soluciono?

                                  Urgente

                                  Gracias


                                  Por favor, ayuda

                                  1 Reply Last reply Reply Quote 0
                                  • Z Offline
                                    zigie
                                    last edited by

                                    All three seats in my license are in use, so I can't register my license.
                                    Can you delete my license file registration details?


                                    111.jpg

                                    1 Reply Last reply Reply Quote 0
                                    • D Offline
                                      dom10g
                                      last edited by

                                      Лицензия выдает ошибку! Что не так?

                                      1 Reply Last reply Reply Quote 0
                                      • Rich O BrienR Online
                                        Rich O Brien Moderator
                                        last edited by

                                        @unknownuser said:

                                        License throws an error! What's wrong

                                        Update your Sketchucation Tools, clear your Edge cache

                                        Download the free D'oh Book for SketchUp 📖

                                        1 Reply Last reply Reply Quote 0
                                        • D Offline
                                          demon51011
                                          last edited by

                                          Hi Fredo. I have a little problem. I bought your license. Everything worked out, there are 2 uses left. After a while, my SSD M2 died. I had to reinstall everything. I downloaded the sketch again, put your license, and I have 1 use left: ((and just recently my new SSD M2 died again. I had to change it to another one and now I install the sketch again. There is a license, but you cannot use it anymore. This is very not fair, physically I am still on the same computer. I feel sorry for the money spent, because I will no longer be able to license your product, just because my drives are failing. Is there anything you can do about it? I am very upset: (


                                          Sad.jpg

                                          1 Reply Last reply Reply Quote 0
                                          • D Offline
                                            Da1qtupu3d5
                                            last edited by

                                            I have to pay the license again if I format my pc

                                            1 Reply Last reply Reply Quote 0
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