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    SCFLicense: Extension Licensing on Sketchucation

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    • D 離線
      Dovachin
      最後由 編輯

      What does the license actually buy? I just got a license and received no email, do we have to pay for a membership license as well as every single plugin additionally? I thought some plugins were free with paying for the membership, I dont know how you expect students to pay 15 dollars a month for membership and then each plugin for 10 20 dollars a pop. If this is the case I would like a refund.

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      • Rich O BrienR 離線
        Rich O Brien Moderator
        最後由 編輯

        @dovachin said:

        What does the license actually buy? I just got a license and received no email, do we have to pay for a membership license as well as every single plugin additionally? I thought some plugins were free with paying for the membership, I dont know how you expect students to pay 15 dollars a month for membership and then each plugin for 10 20 dollars a pop. If this is the case I would like a refund.

        Many questions....

        I think you are a bit confused between license and membership. Membership offers discounts and free sketchup related content.

        There's no monthly charge for licenses. You pay for a license and you get a perpetual license.

        If you go to https://sketchucation.com/webshop/my-licences.php you can see your purchase license files.

        Download the free D'oh Book for SketchUp 📖

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        • X 離線
          xudognik_rus
          最後由 編輯

          Hi Fredo6! Can you releasing my licenses? I do not have access to the computers on which I installed them


          Screenshot_6.jpg

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          • R 離線
            risenknight
            最後由 編輯

            bump

            it's been a few weeks, and still not updated, perhaps it has to be manually deactivated?
            thanks!

            @risenknight said:

            Hi fredo, great plug in as always!

            i've got a problem with releasing the licensing, though. i've already released the licensing on one computer, as i'm planning to change my computer to a new one, but the seats' still taken... please see attachment

            just to note, i was just releasing the license, so maybe it will take time to see the changes. will be updating if the seat number is updated later on, thank you in advance

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            • fredo6F 離線
              fredo6
              最後由 編輯

              @risenknight said:

              bump

              it's been a few weeks, and still not updated, perhaps it has to be manually deactivated?
              thanks!

              @risenknight said:

              Hi fredo, great plug in as always!

              i've got a problem with releasing the licensing, though. i've already released the licensing on one computer, as i'm planning to change my computer to a new one, but the seats' still taken... please see attachment

              just to note, i was just releasing the license, so maybe it will take time to see the changes. will be updating if the seat number is updated later on, thank you in advance

              How did you release the seats? locally on the computer or on your MyLicenses Page?

              Otherwise, sent me a PM with the seat number you wish to release.

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              • fredo6F 離線
                fredo6
                最後由 編輯

                @xudognik_rus said:

                Hi Fredo6! Can you releasing my licenses? I do not have access to the computers on which I installed them

                OK. I released all seats for FredoSpline (1 seat) and FredoCorner (3 seats).

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                • X 離線
                  xudognik_rus
                  最後由 編輯

                  @fredo6 said:

                  @xudognik_rus said:

                  Hi Fredo6! Can you releasing my licenses? I do not have access to the computers on which I installed them

                  OK. I released all seats for FredoSpline (1 seat) and FredoCorner (3 seats).

                  Hi, Can you releasing this licenses?


                  Screenshot_3.jpg

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                  • fredo6F 離線
                    fredo6
                    最後由 編輯

                    @xudognik_rus said:

                    @fredo6 said:

                    @xudognik_rus said:

                    Hi Fredo6! Can you releasing my licenses? I do not have access to the computers on which I installed them

                    OK. I released all seats for FredoSpline (1 seat) and FredoCorner (3 seats).

                    Hi, Can you releasing this licenses?

                    They are released

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                    • ErikoneE 離線
                      Erikone
                      最後由 編輯

                      Hello Fredo6! Why do I find myself more places occupied (for some all) if I have installed the licenses only on a PC? Is it possible to free places that are not actually used? Thank you. Good work.


                      Screenshot 2022-06-29 at 13-42-08 SketchUcation My licences.png

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                      • H 離線
                        Hussain7539
                        最後由 編輯

                        Yesterday I purchased a license for fredo roundcorner from sketchucation

                        But I didnt receive any email yet and the license didn't appear in the website.

                        It was paid through paypal

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                        • Rich O BrienR 離線
                          Rich O Brien Moderator
                          最後由 編輯

                          Hi,

                          Your payment is Pending at PayPal. That's not something we can control. You need to let your bank and PayPal to sort it out or contact PayPal yourself and ask them why it is pending.

                          Download the free D'oh Book for SketchUp 📖

                          1 條回覆 最後回覆 回覆 引用 0
                          • A 離線
                            amadi7
                            最後由 編輯

                            I have bought Curviloft and later today I found out that is part of bundle, is there option to buy bundle and get refunded for just one plugin?

                            1 條回覆 最後回覆 回覆 引用 0
                            • fredo6F 離線
                              fredo6
                              最後由 編輯

                              @amadi7 said:

                              I have bought Curviloft and later today I found out that is part of bundle, is there option to buy bundle and get refunded for just one plugin?

                              Could you send a mail to support@sketchucation.com with details on your license (username of Sketchucation).

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                              • A 離線
                                amadi7
                                最後由 編輯

                                @fredo6 said:

                                @amadi7 said:

                                I have bought Curviloft and later today I found out that is part of bundle, is there option to buy bundle and get refunded for just one plugin?

                                Could you send a mail to support@sketchucation.com with details on your license (username of Sketchucation).

                                Hi I already did send email with all those details, I also bought the bundle to prove this is not about being refunded after using the plugin.

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                                • T 離線
                                  thamiresfn
                                  最後由 編輯

                                  Recently I tried to install SCF (sketchup 2021) but when I opened Sketchup before the instalation, it crashes. I tried several times but it always occurs, even if I uninstall all the other plugins. What I supposed to do?

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                                  • Dave RD 離線
                                    Dave R
                                    最後由 編輯

                                    @thamiresfn said:

                                    ...but when I opened Sketchup before the instalation, it crashes.

                                    First make sure you installed SketchUp correctly. That requires right clicking on the downloaded installer and choosing Run as administrator. If you didn't do that, close SketchUp and do it now. When you are prompted, choose the Repair option.

                                    Next, make sure the graphics drivers are up to date. The most common reason for SketchUp crashing on startup is bad graphics drivers. Don't rely on Windows to tell you if the drivers are up to date. Go to the GPU maker's site and get their latest drivers to install. After you have installed them, do a power off reboot of your computer. Then see where you're at.

                                    Etaoin Shrdlu

                                    %

                                    (THERE'S NO PLACE LIKE)

                                    G28 X0.0 Y0.0 Z0.0

                                    M30

                                    %

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                                    • M 離線
                                      mandraget
                                      最後由 編輯

                                      hi fredo can you release my round corner license?, i can't access my old computer, thanks


                                      fredo.png

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                                      • fredo6F 離線
                                        fredo6
                                        最後由 編輯

                                        @mandraget said:

                                        hi fredo can you release my round corner license?, i can't access my old computer, thanks

                                        This is done.

                                        Fredo

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                                        • D 離線
                                          dan_ddd
                                          最後由 編輯

                                          Hi guys,

                                          I've now tried to pay for a licence 4 times. It looks like the payment goes through but I tried twice 3 days ago and have had no confirmation and no funds out of my bank. twice today and nothing.

                                          I get what looks like an error above the payment bar but with no option to click on it.

                                          Help! desperately need to be using FredoScale and Fredo Corners on my new machine.


                                          IMG_20220707_105742_edit_218330094573976.jpg

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                                          • Rich O BrienR 離線
                                            Rich O Brien Moderator
                                            最後由 編輯

                                            @dan_ddd said:

                                            I've now tried to pay for a licence 4 times. It looks like the payment goes through but I tried twice 3 days ago and have had no confirmation and no funds out of my bank. twice today and nothing.

                                            It could be your bank card and paypal not playing nice with each other.

                                            Have you tried making a PayPal account and adding funds to that to see if it accepts your card?

                                            Also make sure you try it on different browser in case your current has some type of script blocking tool preventing the form getting submitted to Paypal.

                                            Download the free D'oh Book for SketchUp 📖

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