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    SCFLicense: Extension Licensing on Sketchucation

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    • H Offline
      Hussain7539
      last edited by

      Yesterday I purchased a license for fredo roundcorner from sketchucation

      But I didnt receive any email yet and the license didn't appear in the website.

      It was paid through paypal

      1 Reply Last reply Reply Quote 0
      • Rich O BrienR Offline
        Rich O Brien Moderator
        last edited by

        Hi,

        Your payment is Pending at PayPal. That's not something we can control. You need to let your bank and PayPal to sort it out or contact PayPal yourself and ask them why it is pending.

        Download the free D'oh Book for SketchUp πŸ“–

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        • A Offline
          amadi7
          last edited by

          I have bought Curviloft and later today I found out that is part of bundle, is there option to buy bundle and get refunded for just one plugin?

          1 Reply Last reply Reply Quote 0
          • fredo6F Offline
            fredo6
            last edited by

            @amadi7 said:

            I have bought Curviloft and later today I found out that is part of bundle, is there option to buy bundle and get refunded for just one plugin?

            Could you send a mail to support@sketchucation.com with details on your license (username of Sketchucation).

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            • A Offline
              amadi7
              last edited by

              @fredo6 said:

              @amadi7 said:

              I have bought Curviloft and later today I found out that is part of bundle, is there option to buy bundle and get refunded for just one plugin?

              Could you send a mail to support@sketchucation.com with details on your license (username of Sketchucation).

              Hi I already did send email with all those details, I also bought the bundle to prove this is not about being refunded after using the plugin.

              1 Reply Last reply Reply Quote 0
              • T Offline
                thamiresfn
                last edited by

                Recently I tried to install SCF (sketchup 2021) but when I opened Sketchup before the instalation, it crashes. I tried several times but it always occurs, even if I uninstall all the other plugins. What I supposed to do?

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                • Dave RD Offline
                  Dave R
                  last edited by

                  @thamiresfn said:

                  ...but when I opened Sketchup before the instalation, it crashes.

                  First make sure you installed SketchUp correctly. That requires right clicking on the downloaded installer and choosing Run as administrator. If you didn't do that, close SketchUp and do it now. When you are prompted, choose the Repair option.

                  Next, make sure the graphics drivers are up to date. The most common reason for SketchUp crashing on startup is bad graphics drivers. Don't rely on Windows to tell you if the drivers are up to date. Go to the GPU maker's site and get their latest drivers to install. After you have installed them, do a power off reboot of your computer. Then see where you're at.

                  Etaoin Shrdlu

                  %

                  (THERE'S NO PLACE LIKE)

                  G28 X0.0 Y0.0 Z0.0

                  M30

                  %

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                  • M Offline
                    mandraget
                    last edited by

                    hi fredo can you release my round corner license?, i can't access my old computer, thanks


                    fredo.png

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                    • fredo6F Offline
                      fredo6
                      last edited by

                      @mandraget said:

                      hi fredo can you release my round corner license?, i can't access my old computer, thanks

                      This is done.

                      Fredo

                      1 Reply Last reply Reply Quote 0
                      • D Offline
                        dan_ddd
                        last edited by

                        Hi guys,

                        I've now tried to pay for a licence 4 times. It looks like the payment goes through but I tried twice 3 days ago and have had no confirmation and no funds out of my bank. twice today and nothing.

                        I get what looks like an error above the payment bar but with no option to click on it.

                        Help! desperately need to be using FredoScale and Fredo Corners on my new machine.


                        IMG_20220707_105742_edit_218330094573976.jpg

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                        • Rich O BrienR Offline
                          Rich O Brien Moderator
                          last edited by

                          @dan_ddd said:

                          I've now tried to pay for a licence 4 times. It looks like the payment goes through but I tried twice 3 days ago and have had no confirmation and no funds out of my bank. twice today and nothing.

                          It could be your bank card and paypal not playing nice with each other.

                          Have you tried making a PayPal account and adding funds to that to see if it accepts your card?

                          Also make sure you try it on different browser in case your current has some type of script blocking tool preventing the form getting submitted to Paypal.

                          Download the free D'oh Book for SketchUp πŸ“–

                          1 Reply Last reply Reply Quote 0
                          • Y Offline
                            Yanith
                            last edited by

                            Hello there,
                            I would like to ask if there is a discount of sorts for one person user of the 8 Fredo plugin set. I am a casual user of SU. I kinda just play around with it every few weeks and the last time I used this plugin; it did help smoothen things. Thanks!

                            1 Reply Last reply Reply Quote 0
                            • G Offline
                              gold2dragon
                              last edited by

                              Fredo6 I want to ask, I just bought the bundle plugin. and it doing great πŸ‘ but can I deactive the license online? or i have to deactive it by open the computer that using the license? I'm afraid if something happen to my computer, like i have to reinstall the windows etc
                              *sorry for my bad english

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                              • fredo6F Offline
                                fredo6
                                last edited by

                                @gold2dragon said:

                                Fredo6 I want to ask, I just bought the bundle plugin. and it doing great πŸ‘ but can I deactive the license online? or i have to deactive it by open the computer that using the license? I'm afraid if something happen to my computer, like i have to reinstall the windows etc
                                *sorry for my bad english

                                You can release the seat taken by your computer from the license dialog box.

                                You can also release a seat (for any of your computers, dead or alive) from your MyLicense page on Sketchucation.

                                1 Reply Last reply Reply Quote 0
                                • J Offline
                                  JessyB
                                  last edited by

                                  Hi Fredo6! Can you releasing all my licenses that have been activated in May 2022 please (ID: 34392, 34393, 32929 and 34395)? I do not have access to the computer I installed them on. Thank you in advance.

                                  1 Reply Last reply Reply Quote 0
                                  • fredo6F Offline
                                    fredo6
                                    last edited by

                                    @jessyb said:

                                    Hi Fredo6! Can you releasing all my licenses that have been activated in May 2022 please (ID: 34392, 34393, 32929 and 34395)? I do not have access to the computer I installed them on. Thank you in advance.

                                    Are you able to manage the seats on your MyLicenses page on Sketchucation?
                                    (expand the Seat indicator and you should be able to release the seats)

                                    1 Reply Last reply Reply Quote 0
                                    • J Offline
                                      JessyB
                                      last edited by

                                      @fredo6 said:

                                      @jessyb said:

                                      Hi Fredo6! Can you releasing all my licenses that have been activated in May 2022 please (ID: 34392, 34393, 32929 and 34395)? I do not have access to the computer I installed them on. Thank you in advance.

                                      Are you able to manage the seats on your MyLicenses page on Sketchucation?
                                      (expand the Seat indicator and you should be able to release the seats)

                                      Unfortunately, I can only release the licenses that are on the computers that I currently have access.

                                      1 Reply Last reply Reply Quote 0
                                      • fredo6F Offline
                                        fredo6
                                        last edited by

                                        @jessyb said:

                                        Unfortunately, I can only release the licenses that are on the computers that I currently have access.

                                        Ok, I did it.

                                        1 Reply Last reply Reply Quote 0
                                        • H Offline
                                          hugenota
                                          last edited by

                                          Hi Freedo6! Just like JessyB, I can't release seats through MyLicenses page on Sketchucation
                                          (I can expand the Seat indicator, but there is no way to release the seats). I also don't have access to computer that I validated licences on.

                                          Could you please release my licences validated on 21/04/2022? Licences numbers are: 45771,45772,45773,45774,45775,45776,45777,45778.

                                          Thank you for your great work - your plugins help me a lot!

                                          1 Reply Last reply Reply Quote 0
                                          • fredo6F Offline
                                            fredo6
                                            last edited by

                                            @hugenota said:

                                            Hi Freedo6! Just like JessyB, I can't release seats through MyLicenses page on Sketchucation
                                            (I can expand the Seat indicator, but there is no way to release the seats). I also don't have access to computer that I validated licences on.

                                            Could you please release my licences validated on 21/04/2022? Licences numbers are: 45771,45772,45773,45774,45775,45776,45777,45778.

                                            Could you upgrade to very last version of Skecthucation ExtensionStore. You should then be able to do it online.

                                            1 Reply Last reply Reply Quote 0
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