SCFLicense: Extension Licensing on Sketchucation

Gábor · 20 Jun 2022, 09:02

....when I try to download my Fredo Corner license files, they're all 0 bytes in size. Any advice?

I have checked your licences and I can see you have purchased FredoCorner PERPETUAL and FredoCorner RUSH. As I see in both cases you have - probably accidentally - added an invalid character to your email address and this prevented our system to properly generate your licences.

Now I have manually fixed your FredoCorner PERPETUAL licence so you should be able to download it from your My Licences page.

If you want your RUSH licence refunded, please write to our support email address support[at]sketchucation.com and refer to this post. If you prefer to receive your RUSH licence, let me know and I will fix it manually.

ZephyrusBlue · 21 Jun 2022, 13:48

@gábor said:

@zephyrusblue said:

....when I try to download my Fredo Corner license files, they're all 0 bytes in size. Any advice?

I have checked your licences and I can see you have purchased FredoCorner PERPETUAL and FredoCorner RUSH. As I see in both cases you have - probably accidentally - added an invalid character to your email address and this prevented our system to properly generate your licences.

Now I have manually fixed your FredoCorner PERPETUAL licence so you should be able to download it from your My Licences page.

If you want your RUSH licence refunded, please write to our support email address support[at]sketchucation.com and refer to this post. If you prefer to receive your RUSH licence, let me know and I will fix it manually.

Thanks for your assistance thus far. Now onto the next problem. I've tried to validate the new license provided, and one of the three available 'seats' is now noted as being taken on 'my' Sketchucation license page.

Unfortunately that's the end of the success story as the plugin still refuses to cooperate, it merely quickly checks, and then, having done so, it intransigently sits there in its un-validated state.

I don't have any firewall rules preventing Sketchup connecting to the internet and would deeply appreciate any further insight you might have before my frustration gets the better of me and this laptop becomes a frisbee.

Gábor · 21 Jun 2022, 14:20

@zephyrusblue said:

Unfortunately that's the end of the success story as the plugin still refuses to cooperate, it merely quickly checks, and then, having done so, it intransigently sits there in its un-validated state.

Could you please go to Extensions / SketchUcation / SCFLicence::Global status at your SketchUp menu and in the upcoming popup select "details" for your FredoCorner plugin. Please send a screenshot of the details popup. Also: Did you get any error messages on activation? If yes, could you tell us what kind of error message did you get?

wowdesign · 24 Jun 2022, 04:01

Hi, If I buy twice will the seats become 6? as I don't want to create another account to buy.

Thanks

Gábor · 24 Jun 2022, 06:58

@wowdesign said:

Hi, If I buy twice will the seats become 6? as I don't want to create another account to buy.

You do not need 2 accounts to buy 2 licences.

If you buy twice, you will receive 2 licences. Each licence will have as many seats as you have selected at the sales page. (e.g.: Fredo6 has licences with 3, 30 and 60 seats).

If you buy 2 licnces with 3 seats each then you will have overall 2 X 3 = 6 seats.

Though at your "My licences" page your 2 licences will be dispayed separately.

littlegiant · 27 Jun 2022, 15:19

I purchased a license for RoundCorner last April 27, 2022
I was able to use it but now it says Trial Period Expired and need to get a License.
How will I get my License back???

Dovachin · 27 Jun 2022, 15:33

What does the license actually buy? I just got a license and received no email, do we have to pay for a membership license as well as every single plugin additionally? I thought some plugins were free with paying for the membership, I dont know how you expect students to pay 15 dollars a month for membership and then each plugin for 10 20 dollars a pop. If this is the case I would like a refund.

Rich O Brien · 27 Jun 2022, 15:41

@dovachin said:

What does the license actually buy? I just got a license and received no email, do we have to pay for a membership license as well as every single plugin additionally? I thought some plugins were free with paying for the membership, I dont know how you expect students to pay 15 dollars a month for membership and then each plugin for 10 20 dollars a pop. If this is the case I would like a refund.

Many questions....

I think you are a bit confused between license and membership. Membership offers discounts and free sketchup related content.

There's no monthly charge for licenses. You pay for a license and you get a perpetual license.

If you go to https://sketchucation.com/webshop/my-licences.php you can see your purchase license files.

xudognik_rus · 28 Jun 2022, 05:13

Hi Fredo6! Can you releasing my licenses? I do not have access to the computers on which I installed them

risenknight · 28 Jun 2022, 06:16

bump

it's been a few weeks, and still not updated, perhaps it has to be manually deactivated?
thanks!

@risenknight said:

Hi fredo, great plug in as always!

i've got a problem with releasing the licensing, though. i've already released the licensing on one computer, as i'm planning to change my computer to a new one, but the seats' still taken... please see attachment

just to note, i was just releasing the license, so maybe it will take time to see the changes. will be updating if the seat number is updated later on, thank you in advance

fredo6 · 28 Jun 2022, 12:25

@risenknight said:

bump

it's been a few weeks, and still not updated, perhaps it has to be manually deactivated?
thanks!

@risenknight said:

Hi fredo, great plug in as always!

i've got a problem with releasing the licensing, though. i've already released the licensing on one computer, as i'm planning to change my computer to a new one, but the seats' still taken... please see attachment

just to note, i was just releasing the license, so maybe it will take time to see the changes. will be updating if the seat number is updated later on, thank you in advance

How did you release the seats? locally on the computer or on your MyLicenses Page?

Otherwise, sent me a PM with the seat number you wish to release.

fredo6 · 28 Jun 2022, 12:27

@xudognik_rus said:

Hi Fredo6! Can you releasing my licenses? I do not have access to the computers on which I installed them

OK. I released all seats for FredoSpline (1 seat) and FredoCorner (3 seats).

xudognik_rus · 29 Jun 2022, 04:33

@fredo6 said:

@xudognik_rus said:

Hi Fredo6! Can you releasing my licenses? I do not have access to the computers on which I installed them

OK. I released all seats for FredoSpline (1 seat) and FredoCorner (3 seats).

Hi, Can you releasing this licenses?

fredo6 · 29 Jun 2022, 10:03

@xudognik_rus said:

@fredo6 said:

@xudognik_rus said:

Hi Fredo6! Can you releasing my licenses? I do not have access to the computers on which I installed them

OK. I released all seats for FredoSpline (1 seat) and FredoCorner (3 seats).

Hi, Can you releasing this licenses?

They are released

Erikone · 29 Jun 2022, 11:52

Hello Fredo6! Why do I find myself more places occupied (for some all) if I have installed the licenses only on a PC? Is it possible to free places that are not actually used? Thank you. Good work.

Hussain7539 · 1 Jul 2022, 12:15

Yesterday I purchased a license for fredo roundcorner from sketchucation

But I didnt receive any email yet and the license didn't appear in the website.

It was paid through paypal

Rich O Brien · 1 Jul 2022, 12:56

Hi,

Your payment is Pending at PayPal. That's not something we can control. You need to let your bank and PayPal to sort it out or contact PayPal yourself and ask them why it is pending.

amadi7 · 3 Jul 2022, 01:04

I have bought Curviloft and later today I found out that is part of bundle, is there option to buy bundle and get refunded for just one plugin?

fredo6 · 3 Jul 2022, 12:20

@amadi7 said:

I have bought Curviloft and later today I found out that is part of bundle, is there option to buy bundle and get refunded for just one plugin?

Could you send a mail to support@sketchucation.com with details on your license (username of Sketchucation).

amadi7 · 3 Jul 2022, 17:56

@fredo6 said:

@amadi7 said:

I have bought Curviloft and later today I found out that is part of bundle, is there option to buy bundle and get refunded for just one plugin?

Could you send a mail to support@sketchucation.com with details on your license (username of Sketchucation).

Hi I already did send email with all those details, I also bought the bundle to prove this is not about being refunded after using the plugin.