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    SCFLicense: Extension Licensing on Sketchucation

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    • D Offline
      danygico
      last edited by

      hi

      I have
      Fredo6 Bundle 2022
      SketchUcation v4.2.6
      Fredo6 LibFredo6 v12.8a

      after released the licenses to install SU2022 (I understood it after that it was not needed) now I find RoundCorner that I have 3 Seats used even if I am only on 2 computers, moreover the other plugins I had installed work even if they do not appear in "Global status of plugins under SCF License " as seen in the image

      how can i solve?
      thank you


      Immagine 2022-05-08 113417.jpg

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      • C Offline
        cygnussphere
        last edited by

        Screenshot 2022-05-09 113122.pngI switched computers and am trying to validate my FredoCorner license but, I keep getting this Error message. Help please.

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        • Dave RD Offline
          Dave R
          last edited by

          @cygnussphere said:

          I switched computers...

          Is the time/date correct on the new computer?

          Etaoin Shrdlu

          %

          (THERE'S NO PLACE LIKE)

          G28 X0.0 Y0.0 Z0.0

          M30

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          • C Offline
            cygnussphere
            last edited by

            @dave r said:

            @cygnussphere said:

            I switched computers...

            Is the time/date correct on the new computer?

            Yes they are.

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            • TIGT Offline
              TIG Moderator
              last edited by

              A0B error code is:

              File time, created time, hardware ID time mismatch in signature...

              So something is up...

              TIG

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              • C Offline
                cygnussphere
                last edited by

                @tig said:

                A0B error code is:

                File time, created time, hardware ID time mismatch in signature...

                So something is up...

                I had to Uninstall/Reinstall Sketchup to get it to finally work.

                Thanks for your help

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                • Dave RD Offline
                  Dave R
                  last edited by

                  @cygnussphere said:

                  I had to Uninstall/Reinstall Sketchup to get it to finally work.

                  When you reinstalled did you do so correctly? That requires right clicking on the downloaded installer and choosing Run as administrator.

                  Etaoin Shrdlu

                  %

                  (THERE'S NO PLACE LIKE)

                  G28 X0.0 Y0.0 Z0.0

                  M30

                  %

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                  • TIGT Offline
                    TIG Moderator
                    last edited by

                    I think self-release of license seats is in the pipe-line...
                    Perhaps Fredo or Gábor will chip in with some news...

                    TIG

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                    • dereiD Offline
                      derei
                      last edited by

                      It would be useful to have the possibility to release a license seat from the website.

                      I just noticed that one of my license has all 3 seats taken, however I am only using one. So, the other two must be licenses from other versions or machines, that are not in use anymore.

                      Any thoughts on this one?

                      DESIGNER AND ARTIST [DEREI.UK](http://derei.uk/l)

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                      • S Offline
                        sukrawee
                        last edited by

                        I change my computer name and the Licence become Inactivate.
                        I delete the "SCFLicenseSignature - DO NOT MODIFY OR DELETE.txt" and uninstall the all plugin and reinstall.
                        I do not release the previous seats.
                        I complete reactivate all plugins and it's work.
                        But the seats taken is two for all plugin

                        How can I release the previous seats?


                        2022-05-11_11h24_00.png

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                        • fredo6F Offline
                          fredo6
                          last edited by

                          @sukrawee said:

                          How can I release the previous seats?

                          This is done.

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                          • A Offline
                            antonio.calvo
                            last edited by

                            @tig said:

                            If the PayPal info is not sufficient, then you can email support and give the details needed, and a separate invoice can be issue to you...

                            Hi, I have the same issue with getting a proper invoice but can't find support email contact anywhere. Do you mind sending it to me?

                            Thanks

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                            • TIGT Offline
                              TIG Moderator
                              last edited by

                              Email to support[at]sketchucation.com

                              TIG

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                              • S Offline
                                so4004
                                last edited by

                                How long does it take to obtain license after purchase?
                                It has been more than 24 hours and I still have not received any email.
                                Can you help me with this?

                                1 Reply Last reply Reply Quote 0
                                • Rich O BrienR Online
                                  Rich O Brien Moderator
                                  last edited by

                                  It could be in your Spam?

                                  You can also retrieve license files at https://sketchucation.com/webshop/my-licences.php

                                  Download the free D'oh Book for SketchUp 📖

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                                  • A Offline
                                    AzusaGasai
                                    last edited by

                                    hi fredo

                                    I need a help.
                                    (I am a user in china,My English isn’t very good.)

                                    I bought your 2022bundle today and I cannot avtive my license.
                                    I installed the latest sketchucation store extesion and also latest fredo6 plugin.
                                    but when I want to validate license ,I'll get an erroer coede B03.
                                    and if I click validate license, I'll get an error A04.

                                    I tryed to delete signature file and revalidate,and I'll get error B03.
                                    I opened signature txt,in the txt file, [The count IF exited] is writed.

                                    I'm not change my PC name ,and device name&user name are all in english.

                                    I like your plugin and they are very helpful, but if my license can't use,I may want to payback.

                                    I look forward to hearing from you.

                                    https://s3.bmp.ovh/imgs/2022/05/14/9dd741d5bf4ca739.png

                                    https://s3.bmp.ovh/imgs/2022/05/14/b1fe3b516c6e07aa.png

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                                    • fredo6F Offline
                                      fredo6
                                      last edited by

                                      @azusagasai said:

                                      I bought your 2022bundle today and I cannot avtive my license.
                                      I installed the latest sketchucation store extesion and also latest fredo6 plugin.
                                      but when I want to validate license ,I'll get an erroer coede B03.
                                      and if I click validate license, I'll get an error A04.

                                      Very likely, you have non-ASCII characters in your computer name. This is a source of problems.

                                      I would suggest you change your computer name, delete the signature file and revalidate

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                                      • A Offline
                                        AzusaGasai
                                        last edited by

                                        @fredo6 said:

                                        @azusagasai said:

                                        I bought your 2022bundle today and I cannot avtive my license.
                                        I installed the latest sketchucation store extesion and also latest fredo6 plugin.
                                        but when I want to validate license ,I'll get an erroer coede B03.
                                        and if I click validate license, I'll get an error A04.

                                        Very likely, you have non-ASCII characters in your computer name. This is a source of problems.

                                        I would suggest you change your computer name, delete the signature file and revalidate

                                        Very thanks for your advise!I succeed.

                                        in my computer name, I changed it and succeed.

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                                        • G Offline
                                          gfparadox809
                                          last edited by

                                          hallo, I have bought JointPushPull license on 5/13
                                          my Transaction ID is 4D544345NC0516934
                                          but I have not received the License letter
                                          how can I solve this problem?

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                                          • Dave RD Offline
                                            Dave R
                                            last edited by

                                            @gfparadox809 said:

                                            how can I solve this problem?

                                            See this post:

                                            https://sketchucation.com/forums/viewtopic.php?f=323&t=73325&p=680144#p680080

                                            Etaoin Shrdlu

                                            %

                                            (THERE'S NO PLACE LIKE)

                                            G28 X0.0 Y0.0 Z0.0

                                            M30

                                            %

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