SCFLicense: Extension Licensing on Sketchucation

Serje89 · 7 Apr 2022, 12:02

I have the same problem like ely862me

ely862me · 7 Apr 2022, 12:19

Hi!
First thank you for the Fredo6Bundle! It is great. I only saw their importance when I couldn't use them anymore!
I purchased* the bundle and inserted a couple of licenses but today after FredoScale expired I successfully inserted the license yet when I try to use it is says it expired.

I have reinstalled the plugin and it gives this error. It gets installed and looks alright though.
EDIT:
I have uninstalled the other Sketchup versions and removed the FredoScale plugin from the Plugins Folder. Now there is no error at installation. So that error was meaningless regarding the license problem.

*Rich knows

pep75 · 7 Apr 2022, 12:29

Same problem here suddenly..Updated everythingbut still can't get it to work...Everything seems to be fine but everytime I want to use the plugin I got the license message.

TIG · 7 Apr 2022, 12:41

There was a recent report of similar issues, traced to a server-side issue.
This was fixed and affected licensees were issue new details.
However, these reports suggest that an issue still persists...

I'm sure the IT team are investigating and working on a fix !

ely862me · 7 Apr 2022, 12:47

Nasty stuff when we are depending on servers.
I was working hourly and I had to stop the job because I couldn't use it and finish it.
Hope it gets fixed soon!
Thanks to those working under radar!

Gábor · 7 Apr 2022, 14:10

@ely862me said:

Nasty stuff when we are depending on servers.
I was working hourly and I had to stop the job because I couldn't use it and finish it.
Hope it gets fixed soon!
Thanks to those working under radar!

When you go to your Extensions / SketchUcation / SCFLicence : Global Status what do you see? Are the plugins licensed?

Rich O Brien · 7 Apr 2022, 14:13

I just validated your license on my system...

...how do you get it to fail? For me it works

Gábor · 7 Apr 2022, 14:21

@ely862me said:

Round corner and FredoCorner work!
JPP works
Curviloft works
TOS works.

Curvizard and FredoScale I activated today also VisuHole and TopoShaper, and they are not working.

Ah, I saw two seats there, I thought might be because there is RoundCorner and FredoCorner.

Could you please release the license one of the not working ones and re-activate, restart SketchUp and try again?

ely862me · 7 Apr 2022, 14:21

Round corner and FredoCorner works
JPP works
Curviloft works
TOS works

Curvizard and FredoScale I activated today. Also VisuHole and TopoShaper, and they are not working.
Something happened from yesterday to today. What I activated today won't work!

Ah, I saw two seats there, I thought might be because there is RoundCorner and FredoCorner.

ely862me · 7 Apr 2022, 14:24

I already did that, it didn't work!

Hey! I don't know what you did but now they seem to work! Yay!

Gábor · 7 Apr 2022, 14:26

@ely862me said:

I already did that, it didn't work!

Hey! I don't know what you did but now they seem to work! Yay!

Good to hear that it is working now. Could everybody with the same problem retry it now?

Gábor · 7 Apr 2022, 14:31

@pep75 said:

Same problem here suddenly..Updated everythingbut still can't get it to work...Everything seems to be fine but everytime I want to use the plugin I got the license message.

Could you please reactivate the not working licenses, restart SketchUp and try to use the affected plugins again?

Gábor · 7 Apr 2022, 14:32

@serje89 said:

I have the same problem like ely862me

Could you please reactivate the not working licenses, restart SketchUp and try to use the affected plugins again and tell us the result?

Serje89 · 7 Apr 2022, 14:34

Work without restart. Thx!!!

Gábor · 7 Apr 2022, 14:36

@serje89 said:

Work without restart. Thx!!!

Thank you for getting back with the good news.

ely862me · 7 Apr 2022, 14:38

I released the license I reactivated and restarted Sketchup. Seems to be working!

Gábor · 7 Apr 2022, 14:40

@ely862me said:

I released the license I reactivated and restarted Sketchup. Seems to be working!

Thank you very much for the good news. I hope it will stay so....

Rich O Brien · 7 Apr 2022, 14:44

@ely862me said:

I released the license I reactivated and restarted Sketchup. Seems to be working!

I released the seats I had taken on your licenses for Fredoscale and RoundCorner. Cheers for helping us sort this out

ely862me · 7 Apr 2022, 14:46

Hey, one working one is enough for me !
My pleasure!
Thank you!

numerobis · 8 Apr 2022, 09:09

@rich o brien said:

@numerobis said:

So there must be a permanent connection to the internet?

Not really. Tools will work offline if you validated while online.

Yes, sure... but with the need to connect every 5-7 days, not knowing when exactly, it's almost permanent... I already experienced a non working FredoCorner for several times. Why such a short timeframe and not at least one month like SU?