SCFLicense: Extension Licensing on Sketchucation

Rich O Brien · 6 Apr 2022, 20:46

@john sb said:

Hi any and all.

I have followed TIG's directions but I'm still getting ERROR_F07. I'm using SU Pro 2022 on a PC. I have used TIG's directions - launched the exe as admin - and repaired my install. I have version 4.2.5 of the plugin store installed. I have version 12.8a of LibFredo6 installed. I have installed, closed and reopened SU and all the toolbars are visible. But I cannot get the validation to work.

Hi John,

Earlier today we had a problem with the license files we sent out. If your license file size is 0kb it is one of the problem licenses.

We reissued emails in the evening with the correct license file. Did you get those?

John SB · 6 Apr 2022, 20:50

Hi Rich

Yes actually that is the case. I only just noticed they had 0kb. And I didn't know what was up with the, I thought, duplicate emails. I'll try using the latest email versions.
Thank you.

Rich O Brien · 6 Apr 2022, 20:52

Report back if there's success or failure. I hope success

John SB · 6 Apr 2022, 20:54

Success!

Hi Rich

That was the trick. Thanks again.

numerobis · 7 Apr 2022, 07:45

@moonsrfr said:

Ok. I bought Fredo's bundle, got 8 emails, each with a licensing file in it

So it's 8 individual licenses and not one bundle license? And all licenses need to be checked every few days? (5 days? 7 days?). So there must be a permanent connection to the internet?

Rich O Brien · 7 Apr 2022, 07:54

@numerobis said:

So it's 8 individual licenses and not one bundle license?

Yes

@numerobis said:

And all licenses need to be checked every few days?

The license does ping occasionally. Unsure of the time frame though. Fredo would know more.

@numerobis said:

So there must be a permanent connection to the internet?

Not really. Tools will work offline if you validated while online.

TIG · 7 Apr 2022, 11:33

Have you installed the latest version of Lib Fredo and restarted SketchUp ?

fredo6 · 7 Apr 2022, 11:43

Normally, LibFredo6 v12.8a should solve this problem.

ely862me · 7 Apr 2022, 11:47

Yes, latest LibFredo installed trough the Extension Store 4.2.5.
The other license extensions are working fine. Actually I just activated Curvizard and it worked once and then it said the same as the scale. They work only once after startup, then the Trial Period Expired window appear.
So it is something that started today. Both of these licenses I inserted today!

Serje89 · 7 Apr 2022, 12:02

I have the same problem like ely862me

ely862me · 7 Apr 2022, 12:19

Hi!
First thank you for the Fredo6Bundle! It is great. I only saw their importance when I couldn't use them anymore!
I purchased* the bundle and inserted a couple of licenses but today after FredoScale expired I successfully inserted the license yet when I try to use it is says it expired.

I have reinstalled the plugin and it gives this error. It gets installed and looks alright though.
EDIT:
I have uninstalled the other Sketchup versions and removed the FredoScale plugin from the Plugins Folder. Now there is no error at installation. So that error was meaningless regarding the license problem.

*Rich knows

pep75 · 7 Apr 2022, 12:29

Same problem here suddenly..Updated everythingbut still can't get it to work...Everything seems to be fine but everytime I want to use the plugin I got the license message.

TIG · 7 Apr 2022, 12:41

There was a recent report of similar issues, traced to a server-side issue.
This was fixed and affected licensees were issue new details.
However, these reports suggest that an issue still persists...

I'm sure the IT team are investigating and working on a fix !

ely862me · 7 Apr 2022, 12:47

Nasty stuff when we are depending on servers.
I was working hourly and I had to stop the job because I couldn't use it and finish it.
Hope it gets fixed soon!
Thanks to those working under radar!

Gábor · 7 Apr 2022, 14:10

@ely862me said:

Nasty stuff when we are depending on servers.
I was working hourly and I had to stop the job because I couldn't use it and finish it.
Hope it gets fixed soon!
Thanks to those working under radar!

When you go to your Extensions / SketchUcation / SCFLicence : Global Status what do you see? Are the plugins licensed?

Rich O Brien · 7 Apr 2022, 14:13

I just validated your license on my system...

...how do you get it to fail? For me it works

Gábor · 7 Apr 2022, 14:21

@ely862me said:

Round corner and FredoCorner work!
JPP works
Curviloft works
TOS works.

Curvizard and FredoScale I activated today also VisuHole and TopoShaper, and they are not working.

Ah, I saw two seats there, I thought might be because there is RoundCorner and FredoCorner.

Could you please release the license one of the not working ones and re-activate, restart SketchUp and try again?

ely862me · 7 Apr 2022, 14:21

Round corner and FredoCorner works
JPP works
Curviloft works
TOS works

Curvizard and FredoScale I activated today. Also VisuHole and TopoShaper, and they are not working.
Something happened from yesterday to today. What I activated today won't work!

Ah, I saw two seats there, I thought might be because there is RoundCorner and FredoCorner.

ely862me · 7 Apr 2022, 14:24

I already did that, it didn't work!

Hey! I don't know what you did but now they seem to work! Yay!

Gábor · 7 Apr 2022, 14:26

@ely862me said:

I already did that, it didn't work!

Hey! I don't know what you did but now they seem to work! Yay!

Good to hear that it is working now. Could everybody with the same problem retry it now?