SCFLicense: Extension Licensing on Sketchucation
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OK, When I go to the licenses link you provided, I am not seeing the FredoSketch license so I cannot download it.
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@ntxdave said in SCFLicense: Extension Licensing on Sketchucation:
I am not seeing the FredoSketch license
Did you purchase a license for FredoSketch?
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@Dave-R I thought so and have had it installed for a while. If you look at this screen shot you will see that I had it placed on my toolbar.
Also, If you look at the image from the SketchUp Extension Manager, you will see that I had a license.
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The only thing I see in your screenshots is that you have the extension installed and that the trial period has expired. Nothing that shows you have purchased the license, though. The Extension Manager doesn't say anything about whether or not you have a license.
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OK, I thought all of my Fredo6 licenses were perpetual but maybe not. I do not think I have used this one so I might just uninstall it.
BTW: When I look at the licenses, I see that they have an old email address that is no longer valid. How do I update the email address associated with my license?
Press F1...thank me later
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@ntxdave said in SCFLicense: Extension Licensing on Sketchucation:
How do I update the email address associated with my license?
You can't but it is not affecting you using your licenses.
All your licenses are at https://sketchucation.com/webshop/my-licences.php
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@ntxdave said in SCFLicense: Extension Licensing on Sketchucation:
OK, I thought all of my Fredo6 licenses were perpetual but maybe not.
They are perpetual but if you never purchased a license for FredoSketch then that doesn't come into it. If the license isn't showing up in the list that Rich linked to, it's probably safe to say you didn't buy a license.
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Why wont you accept my card payment im so desperate for a license
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@butteryngregory said in SCFLicense: Extension Licensing on Sketchucation:
Why wont you accept my card payment im so desperate for a license
We use PayPal and Stripe for payment processing. We have no control over whether cards are accepted or not. That is solely between your bank and the payment processor you are using.
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Hello, when will my paid license arrive?
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@lucyfire said in SCFLicense: Extension Licensing on Sketchucation:
Hello, when will my paid license arrive?
Pretty quickly if payment was approved.
Send us an email to support@sketchucation.com with details. What you bought, how you paid etc so we can help.
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@Rich-O-Brien said in SCFLicense: Extension Licensing on Sketchucation:
@lucyfire said in SCFLicense: Extension Licensing on Sketchucation:
Hello, when will my paid license arrive?
Pretty quickly if payment was approved.
Send us an email to support@sketchucation.com with details. What you bought, how you paid etc so we can help.
I paid yesterday evening, but there is nothing.
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Did you check https://sketchucation.com/webshop/my-licences.php ?
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@Rich-O-Brien I didn't know where to look for it. Thanks for helping.
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