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    SCFLicense: Extension Licensing on Sketchucation

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    • D Offline
      Derek Edison
      last edited by

      I posted this in the Trimble forum and it was recommended that I post it here so I would get notification of any developments:

      Is there or will there be an option for corporate customers requiring many licenses to purchase a corporate key or perhaps blocks of licenses? Managing individual licensing per user account is a nightmare for IT admins. PayPal is also a non-starter at a lot of businesses.

      I see that there is another payment processor in the works but I don't see anything specific to bulk licensing which is really our issue. I can work around PayPal if I have to. Any information about future plans is appreciated.

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      • Rich O BrienR Online
        Rich O Brien Moderator
        last edited by

        @derek edison said:

        I posted this in the Trimble forum and it was recommended that I post it here so I would get notification of any developments:

        Is there or will there be an option for corporate customers requiring many licenses to purchase a corporate key or perhaps blocks of licenses? Managing individual licensing per user account is a nightmare for IT admins. PayPal is also a non-starter at a lot of businesses.

        I see that there is another payment processor in the works but I don't see anything specific to bulk licensing which is really our issue. I can work around PayPal if I have to. Any information about future plans is appreciated.

        Hi Derek,

        We are discussing how to handle bulk licensing/sales and should have some more info next week.

        Download the free D'oh Book for SketchUp πŸ“–

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        • kmeadK Offline
          kmead
          last edited by

          @unknownuser said:

          We are discussing how to handle bulk licensing/sales and should have some more info next week.

          @Rich O Brien

          FYI your PayPal processor wouldn't accept my corporate card for payment.

          I created Dilbertville, sorry about that...

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          • kmeadK Offline
            kmead
            last edited by

            Yes the whole licensing for corporate users is a huge issue. I work for a company which is one of Sketchup's largest user bases and for us this process is untenable/unsupportable. Most users are not allowed administrative access and individual buying is not desirable and is frowned upon from an IT Asset management perspective.

            Additionally receiving separate emails for each one is another less than ideal means of dealing with the licenses.

            LOVE the products, the licensing process for these great products is far far far less than ideal, don't even get me started on S4u and that calamity of licensing which is effectively useless.

            Thanks

            Karl

            I created Dilbertville, sorry about that...

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            • C Offline
              cleverusername
              last edited by

              Hi - looking for information/help on resetting licensing?
              I have 3 occupied seats - currently don't have access to two of the machines I put the licenses on - is it possible to remote reset/wipe the licenses?

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              • Rich O BrienR Online
                Rich O Brien Moderator
                last edited by

                @cleverusername said:

                looking for information/help on resetting licensing?

                Send an email to support[at]sketchucation.com with your details so we can look up your license.

                Download the free D'oh Book for SketchUp πŸ“–

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                • J Offline
                  Jimbobwild
                  last edited by

                  I am having trouble with my license. I have a paid valid license but an error came up saying my trial period had finished. I was stuck because of a deadline, so i purchased another license. this didn't solve my problem though. Attached is the screenshot to show the errors i am receiving
                  Has anyone got any ideas on what may be causing this?
                  Regards
                  JimScreen shot of license errors

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                  • Rich O BrienR Online
                    Rich O Brien Moderator
                    last edited by

                    @jimbobwild said:

                    Has anyone got any ideas on what may be causing this?

                    Are you running the latest version of Sketchucation Tools? v4.2.4

                    Download the free D'oh Book for SketchUp πŸ“–

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                    • TIGT Offline
                      TIG Moderator
                      last edited by

                      @Jimbobwild
                      Your SCF licensing dialog [top-left] shows v4.1a, but the current licensing regime included with the latest SketchUcation Toolset is v5.3a !
                      You need to update the Toolset...

                      TIG

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                      • T Offline
                        tricky2k
                        last edited by

                        Has anyone get a $9,20 tax charge from Paypal or am I the only one?

                        When trying to buy Fredo6 $40 bundle, I mean

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                        • A Offline
                          aimran
                          last edited by

                          My computer is broken. So I cannot release the license to be used in another computer. Please help.
                          Is there a way to sign out the license from the other computer? just like how adobe creative cloud works?

                          Ps. I have sent email to support[at]sketchucation[dot]com

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                          • N Offline
                            numerobis
                            last edited by

                            @tricky2k said:

                            Has anyone get a $9,20 tax charge from Paypal or am I the only one?

                            When trying to buy Fredo6 $40 bundle, I mean

                            Yes, a VAT of 23% (Ireland) is added to the price. The normal procedure (as a business) would be to be able to enter your VAT ID, so that you don't have to pay the VAT. But Sketchucation does not offer this option. So the plugin bundle costs $49,20 in the EU.

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                            • Rich O BrienR Online
                              Rich O Brien Moderator
                              last edited by

                              @numerobis said:

                              Yes, a VAT of 23% (Ireland) is added to the price. The normal procedure (as a business) would be to be able to enter your VAT ID, so that you don't have to pay the VAT. But Sketchucation does not offer this option. So the plugin bundle costs $49,20 in the EU.

                              VAT is obligatory to add within the EU. PayPal allows users to add relevant business info to their account so VAT on B2B is not applied where applicable. If you do not have a business PayPal account just send an email to support[at]sketchucation.com and we can generate an invoice so you can claim the VAT back in your country.

                              Download the free D'oh Book for SketchUp πŸ“–

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                              • N Offline
                                numerobis
                                last edited by

                                As far as i know the procedure to get VAT back afterwards is very laborious and i think not even possible for such small payments.
                                Like i said, the normal process is to get your VAT ID checked, so that you don't have to pay it in the first place.

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                                • M Offline
                                  maschinengott
                                  last edited by

                                  I too have the

                                  "msg_validation_error

                                  Request to Sketchucation = ERRORA04" problem.

                                  I cant validate my copy of FredoCorner (and I cant download/install from the SketchUcation Store plugin).The problems seem to be conncected.

                                  So far I have tried:
                                  -SketchUp 21 &22
                                  -fresh new installs of SketchUp as admin (right click, install as admin etc)
                                  -deleting the files in the License file loacation (as other people have been instructed to do when asking for help with this problem)
                                  -reinstalling plugins
                                  -deleting caches (Internet explorer etc), disabling proxy on my pc

                                  SketchUcation plugin is the 4.2.5 and Fredo is the current one as well 😞

                                  The problem only exists on this machine (work pc) and all is fine on my home pc. I have no idea what to do at this point and neither what to google to fix this in my own.

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                                  • M Offline
                                    moonsrfr
                                    last edited by

                                    Ok. I bought Fredo's bundle, got 8 emails, each with a licensing file in it, downloaded them all to a folder, but when I try to use the Validate function, it won't recognize the downloaded files, even though they say .scflicense. And theyre all only 1kb, which seems odd. Help?

                                    Thanks,
                                    Mark

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                                    • fredo6F Offline
                                      fredo6
                                      last edited by

                                      @moonsrfr said:

                                      Ok. I bought Fredo's bundle, got 8 emails, each with a licensing file in it, downloaded them all to a folder, but when I try to use the Validate function, it won't recognize the downloaded files, even though they say .scflicense. And theyre all only 1kb, which seems odd. Help?

                                      What is the message you get?

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                                      • P Offline
                                        patricklumb
                                        last edited by

                                        problem adding new paid licenses to fredo plug ins
                                        hi fredo
                                        thanks so much for all your invaluable plug ins - i have donated to you in the past and just paid yesterday for the new group license - i have downloaded all the license files from the emails which i received and have also downloaded them from the my license page on sketchucation - however they will not work ? i keep getting the same message which is
                                        msg_validation_ error
                                        Request to Sketchucation = ERROR F09
                                        when i open them in my downloads folder on my desktop through the validate license
                                        please help - thanks

                                        1 Reply Last reply Reply Quote 0
                                        • P Offline
                                          patricklumb
                                          last edited by

                                          i have the same problem - i am working on a mac and the error message is
                                          msg_validation_ error
                                          Request to Sketchucation = ERROR F09
                                          please help - thanks patrick


                                          Screen Shot 2022-03-30 at 8.38.31 PM.png

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                                          • fredo6F Offline
                                            fredo6
                                            last edited by

                                            Which version of MacOS do you have and which version of Sketchucation ExtensionStore?

                                            1 Reply Last reply Reply Quote 0
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