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    โš ๏ธ Update | Sketchucation Tools 5.0.8 released with licensing improvements and bugfixes Download

    SCFLicense: Extension Licensing on Sketchucation

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    • D
      DIPINACHARI Newcomers
      last edited by

      how can i communicate...?

      TIGT 1 Reply Last reply
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      • TIGT
        TIG Moderator @DIPINACHARI
        last edited by

        @DIPINACHARI

        You are doing it already !
        Write a clear message outlining your issue[s] and someone will reply.
        At weekends and holidays replies might not be instant.
        In more difficult circumstances you can communicate by Private Message [Chat] - but you need a few posts before you are allowed to do that - or email with SketchUcation's support team...

        TIG

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        • H
          hh_berlin
          last edited by

          i cant open my license: "an error occured" because of missing internet connection... but i have a real good internet connection... wasting time with that...

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          • Rich O BrienR
            Rich O Brien Moderator
            last edited by

            @hh_berlin

            Please whitelist *.sketchucation.com on your firewall/antivirus or network.

            Or switch to a less strict network.

            Your error is unrelated to internet speed it is telling you there is software/hardware settings stopping communication.

            Download the free D'oh Book for SketchUp ๐Ÿ“–

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            • Y
              yosoloxx @fredo6
              last edited by

              @fredo6 said in SCFLicense: Extension Licensing on Sketchucation:

              This post explains how to license some extensions published on Sketchucation.

              Requirements

              1. Have a valid registration on Sketchucation (free account is enough - Premium members usually get a significant discount on licenses). See this page for registration.
              2. Install the latest version of Sketchucation Store extension, v4.3.0 or above. It includes the management of licenses and many other features to install other extensions and keep them up to date. For Mac users with old versions of MacOS, ExtensionStore v4.3.0 or above is imperative.

              Licensing Process
              You have 2 steps to license an extension

              1. Purchase the license on Sketchucation. After login and payment, you receive by email a purchased license file, which you should store on your computer in a safe place. This is your proof of paid license. The mail is sent instantly in most cases, but this can take longer, up to 24 hours.
              2. Validation of the license. This is done from within a Sketchup session. Basically, you activate the purchased license to your computer.
                The process and dialog to perform these steps can be accessed from the menu item "License..." in the menu of the extension.

              Important Remarks:

              • Purchasing and Validating licenses requires a connection to Internet. However, once the license is activated, you can use the extension offline. Periodic online checks will however happens.
              • A license is valid for ALL versions of Sketchup, past and future. So the license activation needs to be done once.
              • A purchased license usually provides several license seats (typically 3). So you can license the extension on several computers. If you don't need the extension on a computer anymore, you can Release its license (i.e. deactivate it) and get back a license seat for another computer.

              Consulting your Licenses
              You can access your my-licenses page where all your licenses are displayed, along with the seat information assigned to your computers. Just click on the following link and sign-in if not already done:

              SketchUcation | My licences

              favicon

              (sketchucation.com)

              User Manual

              Here are the [url=https://downloads.sketchucation.com/licensing/SCFLicense-Instructions_to_Users.pdf:3kyx1j5s]instructions to users[/url:3kyx1j5s], as a PDF document.

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              • Y
                yosoloxx
                last edited by

                My license is not available for push pull extension. Help me to check, pls

                1 Reply Last reply
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                • Rich O BrienR
                  Rich O Brien Moderator
                  last edited by

                  @yosoloxx your license files and instructions to activate are at https://sketchucation.com/webshop/my-licences.php

                  Download the free D'oh Book for SketchUp ๐Ÿ“–

                  Y 1 Reply Last reply
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                  • Y
                    yosoloxx @Rich O Brien
                    last edited by

                    I mean I bought it and I have used it, Now I can not work it anymore,!

                    Error in the License Validation

                    Response from Sketchucation: License seats exceeded.

                    [SCF_Purchased_License_JointPushPull_NORMAL_20220328.scflicense

                    How to fix it? Only me use this license.

                    1 Reply Last reply
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                    • Rich O BrienR
                      Rich O Brien Moderator
                      last edited by

                      If you change your device name or change devices you use up seats.

                      Just release seats and the link I posted above.

                      Download the free D'oh Book for SketchUp ๐Ÿ“–

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                      • M
                        miguelbarbosa5 Newcomers
                        last edited by

                        I press the icons to use them and I can't, this window appears instead of the plug-in working

                        TIGT 1 Reply Last reply
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                        • TIGT
                          TIG Moderator @miguelbarbosa5
                          last edited by

                          @miguelbarbosa5
                          A clearer explanation would help us to help you !

                          TIG

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                          • J
                            jchbps Newcomers
                            last edited by Rich O Brien

                            @TIG said in SCFLicense: Extension Licensing on Sketchucation:

                            That link works fine for me...
                            Landing you at the page where you can chose a Premium Membership [optional - with its associated discounts] ?

                            That link works fine for me...

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                            • M
                              malmond
                              last edited by

                              I changed my computer name, now five of my licenses don't work. Any advice?

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                              • Rich O BrienR
                                Rich O Brien Moderator
                                last edited by

                                @malmond

                                Delete the signature file at https://sketchucation.com/webshop/my-licences.php

                                Restart SketchUp

                                Download the free D'oh Book for SketchUp ๐Ÿ“–

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                                • M
                                  masmoosa Newcomers
                                  last edited by

                                  hello, i just downloaded this extension and it says i have to activate my subscription even though i fit all the requirements what do i do

                                  TIGT 1 Reply Last reply
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                                  • TIGT
                                    TIG Moderator @masmoosa
                                    last edited by

                                    @masmoosa
                                    What extension are you referring to ?
                                    There's insufficient info for us to help you.
                                    Please give us a clear description of what you are trying to do, and what problems you are experiencing...

                                    TIG

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                                    • L
                                      lutzkrammer
                                      last edited by

                                      Hi, i bought a bundle from fredo for 50$. All the plug ins work, but curviloft and joint push pull not. I had a free trial for thes two plug ins, and now it shows
                                      trial period is expired. tried for several times to install and deinstall the versions from the bundle, but dosenยดt work.
                                      Help would be wonderful.

                                      Bildschirmfoto 2025-03-22 um 10.11.27.png

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                                      • fredo6F
                                        fredo6
                                        last edited by

                                        What happens if you click on button Manage License?

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                                        • N
                                          nanfar
                                          last edited by

                                          Hello, I want to remove all Fredo plugins from my computer as if they were never installed before. Is it possible to completely delete everything?

                                          fredo6F 1 Reply Last reply
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                                          • fredo6F
                                            fredo6 @nanfar
                                            last edited by

                                            @nanfar said in SCFLicense: Extension Licensing on Sketchucation:

                                            Hello, I want to remove all Fredo plugins from my computer as if they were never installed before. Is it possible to completely delete everything?

                                            Not sure this is useful. What is the problem you have?

                                            N 1 Reply Last reply
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