SCFLicense: Extension Licensing on Sketchucation

[Rich O Brien]

@Wujcenty send an email to support[at]sketchucation.com and we'll look into it

[Wujcenty]

@Rich-O-Brien Thanks!

[hectoremanuel]

Hello, my license was uninstalled. When I want to install it again, this sign pops up. How can I solve that_?

[Rich O Brien]

@hectoremanuel

Follow the steps in the alert

• Click OK
• Delete signature file
• Restart SketchUp

[da800429]

I purchased a permanent serial number but it expired?

[TIG]

@da800429
The trial period has expired.
Have you downloaded the license file, placed it in a safe folder on your computer, then run the submenu item for FredoScale - the dialog appears as you showed.
Follow the instructions that Rich sets out in the first post of this thread {although the latest version of the SketchUcation tools is now 4..4.0 and Fredo has updated his LibFredo and most of his Extensions].

The failure to communicate with SketchUcation.com might be do to your firewall blocking the site - whitelist it.
sketchucation.com ?
IP addresses 178.63.47.155, 144.76.69.227

[da800429]

There is a paid purchase serial number
It was usable for a few days but suddenly unavailable.
The above content appears after I log in again

@TIG )

[Rich O Brien]

@da800429
Please run the Window > Libfredo Settings > Fredo6 Plugins Information for Sketchucation Support menu command in SketchUp and copy/paste the output into your reply.

[da800429]

@Rich-O-Brien
Is this what you are referring to?
Fredo6 Plugins Information on 2024-04-15 02:03:34 +0800

• Platform: x64-mswin64_140 - Ruby: 2.7.2
• Sketchup: 22.0.316
• LibFredo6: v14.3b
• LibFredo6 Binary loaded
• Sketchucation ExtensionStore: 4.4.0
• SCFLicense: v6.4a - 74
• Fredo6 Plugins

  Curviloft v2.0a
  Curvizard v2.5a
  FredoCorner v2.7a
  FredoScale v3.6a
  FredoSpline v2.6a
  FredoTools v4.5a
  JointPushPull v4.8a
  RoundCorner v3.4a
  ToolsOnSurface v2.6a
  TopoShaper v2.7a
  VisuHole v1.5a

• SCFLicense directory present

  Signature File: 2023-08-22 06:52:55 +0800

[Rich O Brien]

@da800429 In this post your licensing version is 6.1a - 72

Now its 6.4a -74 so that suggest you've updated Sketchucation Tools to 4.4.0

What happens now if you license using your license file/s at https://sketchucation.com/webshop/my-licences.php ?

Please follow this guide for activation instructions

[da800429]

@Rich-O-Brien
I've updated to the latest version.
My license is permanent, do I need to purchase it again?

[Rich O Brien]

What happens now if you license using your license file/s at https://sketchucation.com/webshop/my-licences.php ?

Please follow this guide for activation instructions

Can you provide us info on these steps above?

@da800429 said in SCFLicense: Extension Licensing on Sketchucation:

My license is permanent, do I need to purchase it again?

No

[antoniopedromolinari]

Cant find where to instal the latest version of "Sketchucation Store Extension"
When I click, it takes me nowhere I can find the "download" button.

[da800429]

@Rich-O-Brien
How to send videos to you?
Why does everyone have to have problems after updating?
Makes me feel angry!

[TIG]

@antoniopedromolinari
An extension is an RBZ archive [like a ZIP file], it contains all of the files and subfolders needed for the code to work.
You install an RBZ file using the native Extensions > Extension Manager > dialog > install... button.
Find the RBZ file when prompted and it gets installed.
Restart SketchUp afterwards to sync everything.

Once you have the SketchUcation toolset installed you can manager your plugins/extensions and auto-install any available extensions direct from the ExtensionStore³ dialog, sidestepping the RBZ download etc.
There's also an Archive installer in the SketchUcation submenu items than will install RBZ & ZIP files for you...

[Rich O Brien]

@da800429 you can email support@sketchucation.com or you can provide here.

You have yet to provide us info. What happens if you license an extension using your license file/s at https://sketchucation.com/webshop/my-licences.php ?

@da800429 said in SCFLicense: Extension Licensing on Sketchucation:

Why does everyone have to have problems after updating?

If you can't get it to work then we can refund but I would like an answer to my query above.

[Rich O Brien]

@antoniopedromolinari said in SCFLicense: Extension Licensing on Sketchucation:

Cant find where to instal the latest version of "Sketchucation Store Extension"
When I click, it takes me nowhere I can find the "download" button.

ExtensionStore | SketchUcation

3D SketchUp Community for Design and Engineering Professionals.

(sketchucation.com)

[da800429]

@Rich-O-Brien
I don't want a refund
I just want to solve the problem with you
I sent the video to support@sketchucation.com

[Rich O Brien]

@da800429 I replied via email. But for others I'll post here.

The error was a communication issue with our server. This occurs when either the network environment your device is connected has strict rules or you are running some piece of software that detects something with SketchUp is trying to connect to a server.

The remedy is to whitelist our server by either using the following address

*.sketchucation.com

Or using our IP addresses

178.63.47.155
144.76.69.227

[da800429]

@Rich-O-Brien
My network uses WIFI. I turned off the firewall and couldn't add the license normally.
I don't know how to join the whitelist, can you teach me?