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    SCFLicense: Extension Licensing on Sketchucation

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    • Rich O BrienR Offline
      Rich O Brien Moderator
      last edited by

      @tenrev said:

      I would like to reset everything and be able to reactivate the seats on other PCs

      Please check https://sketchucation.com/webshop/my-licences.php

      All cureent and future devices will need Sketchucation Tools 4.3.1 installed. This will allow you to manage seat releasing yourself going forward

      Download the free D'oh Book for SketchUp 📖

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      • T Offline
        tenrev
        last edited by

        @rich o brien said:

        @tenrev said:

        I would like to reset everything and be able to reactivate the seats on other PCs

        Please check https://sketchucation.com/webshop/my-licences.php

        All cureent and future devices will need Sketchucation Tools 4.3.1 installed. This will allow you to manage seat releasing yourself going forward

        great thank you, I had just installed version 4.3.1 and I'm not going to restart sketchup sorry, the main thing now it works, thank you again for the quick response

        biblio3d forum sketchup - artlantis - piranesi
        http://www.biblio3d.com

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        • R Offline
          ramonbastos
          last edited by

          @unknownuser said:

          but I cant find the option to do that on https://sketchucation.com/webshop/my-licences.php like you mentioned

          If the device was activated using Sketchucation Tools < 4.3 then you won't see checkboxes at https://sketchucation.com/webshop/my-licences.php

          Go to the device and upgrade Sketchucation Tools

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          • J Offline
            jaroslavz
            last edited by

            Can you reset my 3 stucked seats, please? Thank you very much:

            fredo scale
            Seat ID: 99818; HW ID: ZB1653811604.0U; Date of activation: 21/05/2023

            Curviloft:
            Seat ID: 117152; HW ID: QW1685472429.0E; Date of activation: 28/08/2023
            Seat ID: 140165; HW ID: UH1651220680.0W; Date of activation: 10/01/2024

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            • fredo6F Offline
              fredo6
              last edited by

              @jaroslavz said:

              Can you reset my 3 stucked seats, please? Thank you very much:

              fredo scale
              Seat ID: 99818; HW ID: ZB1653811604.0U; Date of activation: 21/05/2023

              Curviloft:
              Seat ID: 117152; HW ID: QW1685472429.0E; Date of activation: 28/08/2023
              Seat ID: 140165; HW ID: UH1651220680.0W; Date of activation: 10/01/2024

              This is done now.

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              • S Offline
                sorin3dstudio
                last edited by

                Hello ,

                I have the same problem as many other users, I changed the computers name and now I cant use Fredo tools, I dont remember my former computer name and also I cant rename it because I have other programs installed...
                I need to understand if I have any option to fix this problem.
                Sorin


                screenc.jpg

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                • Rich O BrienR Offline
                  Rich O Brien Moderator
                  last edited by

                  @sorin3dstudio said:

                  I need to understand if I have any option to fix this problem.
                  Sorin

                  Follow the advice in the alert.

                  Close SketchUp
                  Delete the SCFLicenseSignature - DO NOT MODIFY OR DELETE.txt file at C:\Users\SomeName\AppData\Local\SCF Licenses

                  Open SketchUp

                  Try activating

                  If that fails use the Window > Libfredo Settings > Fredo6 Plugins Information for Sketchucation Support menu to open the console and copy/paste the text into your reply here

                  Download the free D'oh Book for SketchUp 📖

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                  • M Offline
                    marypacheco08
                    last edited by

                    Hi how are you I have a question:

                    To use all the fredo tools, also to use round corner and curviloft what are the license that I need to get, this one SCFLicense??? or how many others?

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                    • Rich O BrienR Offline
                      Rich O Brien Moderator
                      last edited by

                      @marypacheco08 said:

                      Hi how are you I have a question:

                      To use all the fredo tools, also to use round corner and curviloft what are the license that I need to get, this one SCFLicense??? or how many others?

                      https://sketchucation.com/purchase-smart.php?plugin=fredoscale

                      https://i.imgur.com/LcadleC.png

                      Download the free D'oh Book for SketchUp 📖

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                      • J Offline
                        juliamaxdylan
                        last edited by

                        Hi,

                        I cannot activate my licence for Fredo Corner and Round corner, get an error message A0B.
                        Can anyone help please?

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                        • Rich O BrienR Offline
                          Rich O Brien Moderator
                          last edited by

                          @juliamaxdylan said:

                          Hi,

                          I cannot activate my licence for Fredo Corner and Round corner, get an error message A0B.
                          Can anyone help please?

                          Hi,

                          Please run the Window > Libfredo Settings > Fredo6 Plugins Information for Sketchucation Support menu command in SketchUp and copy/paste the output into your reply.

                          Download the free D'oh Book for SketchUp 📖

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                          • P Offline
                            pklenk702
                            last edited by

                            [size=100:k6vvzzqz]I will start with saying I am an architect, not a computer person, so please forgive my naivete. I am currently struggling with licensing FredoScale. I have downloaded LibFredo6 and FredoScale, both current versions, as well as SketchUcation, the ****current version. I believe I have installed all three via the extension manage, which shows them installed. I have purchased the appropriate license via SketchUcation, received the email, downloaded the .rbz file and the .scflicense files, put in “a safe place”. The Fredo6_Lib and Fredo6_Scale folders and the LibFredo6.rb and FredoScale.rb files are in the Plugins root directory. The Fredo6 collection is showing under Tool and the Fredo6 Preferences under Window. I installed LibFredo first and then FredoScale.

                            The problem is nothing happens. Under FredoScale under the Tools, I go to License…” nothing happens. I try to use the extension, but nothing happens. No pop-ups about the license, no activation, no validation, just a big nothing.

                            I can only assume I am doing something wrong. What else do I need to do? I’ve read and re-read license instructions, listened to Fredo6’s instructions. It is like the plugins are not installed.

                            Thank you in advance.[/size]

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                            • Rich O BrienR Offline
                              Rich O Brien Moderator
                              last edited by

                              @pklenk702 said:

                              What else do I need to do? I’ve read and re-read license instructions, listened to Fredo6’s instructions.

                              If everything is installed correctly you can run the Window > Libfredo Settings > Fredo6 Plugins Information for Sketchucation Support menu command in SketchUp and copy/paste the output into your reply here.

                              https://i.imgur.com/NNL6A6w.png

                              It will give us a baseline to build upon.

                              Download the free D'oh Book for SketchUp 📖

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                              • P Offline
                                pklenk702
                                last edited by

                                Here is the report -

                                Fredo6 Plugins Information on 2024-02-23 13:18:53 -0800

                                • Platform: x64-mswin64_140 - Ruby: 2.7.7
                                • Sketchup: 23.0.419
                                • LibFredo6: v14.2a
                                • LibFredo6 Binary NOT loaded
                                • Sketchucation ExtensionStore: 4.3.1
                                  Error: #<LoadError: 5: Access is denied. - C:/Users/pklenk/AppData/Local/Temp/SCFLicense - SU2023/SUEX_SCFLibrary.so>
                                  C:/Program Files/SketchUp/SketchUp 2023/Tools/RubyStdLib/rubygems/core_ext/kernel_require.rb:83:in require' C:/Program Files/SketchUp/SketchUp 2023/Tools/RubyStdLib/rubygems/core_ext/kernel_require.rb:83:in require'
                                  c:/users/pklenk/appdata/roaming/sketchup/sketchup 2023/sketchup/plugins/sketchucation/scflicense/scflicenseruby.rbe:156:in load_binary' c:/users/pklenk/appdata/roaming/sketchup/sketchup 2023/sketchup/plugins/sketchucation/scflicense/scflicenseruby.rbe:80:in dynamic_token'
                                  c:/users/pklenk/appdata/roaming/sketchup/sketchup 2023/sketchup/plugins/fredo6_!libfredo6/top_libfredo6.rbe:774:in info' c:/users/pklenk/appdata/roaming/sketchup/sketchup 2023/sketchup/plugins/fredo6_!libfredo6/lib6plugin.rbe:368:in block in populate_support_menu'
                                  c:/users/pklenk/appdata/roaming/sketchup/sketchup 2023/sketchup/plugins/fredo6_!libfredo6/lib6traductor.rbe:1387:in `block in add_command'
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                                • TIGT Online
                                  TIG Moderator
                                  last edited by

                                  I'm sure Fredo / Rich will give a more detailed reply but to me it seems from the report
                                  Error: #<LoadError: 5: Access is denied. - C:/Users/pklenk/AppData/Local/Temp/SCFLicense - SU2023/SUEX_SCFLibrary.so>
                                  That SketchUp [or SketchUcation or you-yourself] is being prevented from loading a file from a folder in
                                  C:/Users/pklenk/AppData/Local/Temp
                                  Navigate to that folder [it is hidden by default but access with the right settings] and select its icon, right-click > Properties > Security > Edit
                                  There will be several Group or user-names listed.
                                  Select each one of them in turn and ensure that the Permissions > Full control is ticked.
                                  When they are all set properly press OK.
                                  See if that has now helped your issue...

                                  TIG

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                                  • P Offline
                                    pklenk702
                                    last edited by

                                    Could an Ad Blocker, or some other program/adjustment/device that the IT people have installed in their attempt to keep us kids in line be preventing access to the appropriate files? It is always a delay and a chore to get them involved, but if I must I must. BTW "kid" is way, way in the rear view mirror.

                                    Thanks

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                                    • Rich O BrienR Offline
                                      Rich O Brien Moderator
                                      last edited by

                                      @pklenk702 said:

                                      Could an Ad Blocker, or some other program/adjustment/device that the IT people have installed in their attempt to keep us kids in line be preventing access to the appropriate files

                                      In those cases where IPs or URLs are monitored/blocked you usually see a 'Cannot Access Sketchucation' type message when you try to license.

                                      Your ruby output seems to suggest your Libfredo is not installed correctly. You can see LibFredo6 Binary NOT loaded in the output in the console.

                                      I would go into C:\Users\SomeName\AppData\Roaming\SketchUp\SketchUp 2022\SketchUp\Plugins and delete the Fredo6_!LibFredo6 folder and the Fredo6_!LibFredo6.rb file

                                      If SketchUp is open close it and start it again. Now install Libfredo and restart SketchUp.

                                      Now run Window > Libfredo Settings > Fredo6 Plugins Information for Sketchucation Support and see if there's still errors. In an ideal environment you should see something like this

                                      Fredo6 Plugins Information on 2024-02-26 19;20;48 +0000
                                      --------------------------
                                      - Platform; x64-mswin64_140 - Ruby; 2.7.7
                                      - Sketchup; 23.1.340
                                      - LibFredo6; v14.2a
                                      - [b]LibFredo6 Binary loaded[/b]
                                      - Sketchucation ExtensionStore; 4.3.1
                                      

                                      Your setup is crying about Libfredo mostly and if that gets sorted we can look into activating.

                                      Download the free D'oh Book for SketchUp 📖

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                                      • A Offline
                                        arjmbenitez
                                        last edited by

                                        I need this

                                        1 Reply Last reply Reply Quote 0
                                        • J Offline
                                          Jillyace Newcomers
                                          last edited by

                                          Hello I recently had to reset my laptop and had to redownload sketchup. I share the SCFLicense with 2 other friends and all the seats have been taken. When I redownload sketchup before the license usually still works but this time around it doesn't anymore. What can I do?

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                                          • Rich O BrienR Offline
                                            Rich O Brien Moderator
                                            last edited by

                                            @jillyace said:

                                            Hello I recently had to reset my laptop and had to redownload sketchup. I share the SCFLicense with 2 other friends and all the seats have been taken. When I redownload sketchup before the license usually still works but this time around it doesn't anymore. What can I do?

                                            Release the seat at https://sketchucation.com/webshop/my-licences.php

                                            Download the free D'oh Book for SketchUp 📖

                                            1 Reply Last reply Reply Quote 0
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