SCFLicense: Extension Licensing on Sketchucation

jfussa19

Hi.

My user name is jfussa19.

I got my full fredo 6 license, however I Have not been able to validate it on my sketchup. I got this screen and then in the explorer I don't find the SCF License. It happens with the whole plugins I got purchased.
Can you help me with this?

Thanks

unnamed (1).png

fredo6

Could you do what is suggested in the message box and advise if this fixes the issue.

tenrev

Good morning

can you tell me if there is a way to reset your licenses
I no longer have access to two of my old PCs which are out of order, so I have 4 Fredo6 licenses where the 3 seats are used, I would like to reset everything and be able to reactivate the seats on other PCs
I saw the question asked by others but no answer?

thank you for your reply

Capture d'écran 2024-01-22 144129.png

Rich O Brien

@tenrev said:

I would like to reset everything and be able to reactivate the seats on other PCs

Please check https://sketchucation.com/webshop/my-licences.php

All cureent and future devices will need Sketchucation Tools 4.3.1 installed. This will allow you to manage seat releasing yourself going forward

tenrev

@rich o brien said:

@tenrev said:

I would like to reset everything and be able to reactivate the seats on other PCs

Please check https://sketchucation.com/webshop/my-licences.php

All cureent and future devices will need Sketchucation Tools 4.3.1 installed. This will allow you to manage seat releasing yourself going forward

great thank you, I had just installed version 4.3.1 and I'm not going to restart sketchup sorry, the main thing now it works, thank you again for the quick response

ramonbastos

@unknownuser said:

but I cant find the option to do that on https://sketchucation.com/webshop/my-licences.php like you mentioned

If the device was activated using Sketchucation Tools < 4.3 then you won't see checkboxes at https://sketchucation.com/webshop/my-licences.php

Go to the device and upgrade Sketchucation Tools

jaroslavz

Can you reset my 3 stucked seats, please? Thank you very much:

fredo scale
Seat ID: 99818; HW ID: ZB1653811604.0U; Date of activation: 21/05/2023

Curviloft:
Seat ID: 117152; HW ID: QW1685472429.0E; Date of activation: 28/08/2023
Seat ID: 140165; HW ID: UH1651220680.0W; Date of activation: 10/01/2024

fredo6

@jaroslavz said:

Can you reset my 3 stucked seats, please? Thank you very much:

fredo scale
Seat ID: 99818; HW ID: ZB1653811604.0U; Date of activation: 21/05/2023

Curviloft:
Seat ID: 117152; HW ID: QW1685472429.0E; Date of activation: 28/08/2023
Seat ID: 140165; HW ID: UH1651220680.0W; Date of activation: 10/01/2024

This is done now.

sorin3dstudio

Hello ,

I have the same problem as many other users, I changed the computers name and now I cant use Fredo tools, I dont remember my former computer name and also I cant rename it because I have other programs installed...
I need to understand if I have any option to fix this problem.
Sorin

Rich O Brien

@sorin3dstudio said:

I need to understand if I have any option to fix this problem.
Sorin

Follow the advice in the alert.

Close SketchUp
Delete the SCFLicenseSignature - DO NOT MODIFY OR DELETE.txt file at C:\Users\SomeName\AppData\Local\SCF Licenses

Open SketchUp

Try activating

If that fails use the Window > Libfredo Settings > Fredo6 Plugins Information for Sketchucation Support menu to open the console and copy/paste the text into your reply here

marypacheco08

Hi how are you I have a question:

To use all the fredo tools, also to use round corner and curviloft what are the license that I need to get, this one SCFLicense??? or how many others?

Rich O Brien

@marypacheco08 said:

Hi how are you I have a question:

To use all the fredo tools, also to use round corner and curviloft what are the license that I need to get, this one SCFLicense??? or how many others?

https://sketchucation.com/purchase-smart.php?plugin=fredoscale

juliamaxdylan

Hi,

I cannot activate my licence for Fredo Corner and Round corner, get an error message A0B.
Can anyone help please?

Rich O Brien

@juliamaxdylan said:

Hi,

I cannot activate my licence for Fredo Corner and Round corner, get an error message A0B.
Can anyone help please?

Hi,

Please run the Window > Libfredo Settings > Fredo6 Plugins Information for Sketchucation Support menu command in SketchUp and copy/paste the output into your reply.

pklenk702

[size=100:k6vvzzqz]I will start with saying I am an architect, not a computer person, so please forgive my naivete. I am currently struggling with licensing FredoScale. I have downloaded LibFredo6 and FredoScale, both current versions, as well as SketchUcation, the ****current version. I believe I have installed all three via the extension manage, which shows them installed. I have purchased the appropriate license via SketchUcation, received the email, downloaded the .rbz file and the .scflicense files, put in “a safe place”. The Fredo6_Lib and Fredo6_Scale folders and the LibFredo6.rb and FredoScale.rb files are in the Plugins root directory. The Fredo6 collection is showing under Tool and the Fredo6 Preferences under Window. I installed LibFredo first and then FredoScale.

The problem is nothing happens. Under FredoScale under the Tools, I go to License…” nothing happens. I try to use the extension, but nothing happens. No pop-ups about the license, no activation, no validation, just a big nothing.

I can only assume I am doing something wrong. What else do I need to do? I’ve read and re-read license instructions, listened to Fredo6’s instructions. It is like the plugins are not installed.

Thank you in advance.[/size]

Rich O Brien

@pklenk702 said:

What else do I need to do? I’ve read and re-read license instructions, listened to Fredo6’s instructions.

If everything is installed correctly you can run the Window > Libfredo Settings > Fredo6 Plugins Information for Sketchucation Support menu command in SketchUp and copy/paste the output into your reply here.

It will give us a baseline to build upon.

pklenk702

Here is the report -

Fredo6 Plugins Information on 2024-02-23 13:18:53 -0800

Platform: x64-mswin64_140 - Ruby: 2.7.7
Sketchup: 23.0.419
LibFredo6: v14.2a
LibFredo6 Binary NOT loaded
Sketchucation ExtensionStore: 4.3.1
Error: #<LoadError: 5: Access is denied. - C:/Users/pklenk/AppData/Local/Temp/SCFLicense - SU2023/SUEX_SCFLibrary.so>
C:/Program Files/SketchUp/SketchUp 2023/Tools/RubyStdLib/rubygems/core_ext/kernel_require.rb:83:in require' C:/Program Files/SketchUp/SketchUp 2023/Tools/RubyStdLib/rubygems/core_ext/kernel_require.rb:83:in require'
c:/users/pklenk/appdata/roaming/sketchup/sketchup 2023/sketchup/plugins/sketchucation/scflicense/scflicenseruby.rbe:156:in load_binary' c:/users/pklenk/appdata/roaming/sketchup/sketchup 2023/sketchup/plugins/sketchucation/scflicense/scflicenseruby.rbe:80:in dynamic_token'
c:/users/pklenk/appdata/roaming/sketchup/sketchup 2023/sketchup/plugins/fredo6_!libfredo6/top_libfredo6.rbe:774:in info' c:/users/pklenk/appdata/roaming/sketchup/sketchup 2023/sketchup/plugins/fredo6_!libfredo6/lib6plugin.rbe:368:in block in populate_support_menu'
c:/users/pklenk/appdata/roaming/sketchup/sketchup 2023/sketchup/plugins/fredo6_!libfredo6/lib6traductor.rbe:1387:in `block in add_command'

TIG

I'm sure Fredo / Rich will give a more detailed reply but to me it seems from the report
Error: #<LoadError: 5: Access is denied. - C:/Users/pklenk/AppData/Local/Temp/SCFLicense - SU2023/SUEX_SCFLibrary.so>
That SketchUp [or SketchUcation or you-yourself] is being prevented from loading a file from a folder in
C:/Users/pklenk/AppData/Local/Temp
Navigate to that folder [it is hidden by default but access with the right settings] and select its icon, right-click > Properties > Security > Edit
There will be several Group or user-names listed.
Select each one of them in turn and ensure that the Permissions > Full control is ticked.
When they are all set properly press OK.
See if that has now helped your issue...

pklenk702

Could an Ad Blocker, or some other program/adjustment/device that the IT people have installed in their attempt to keep us kids in line be preventing access to the appropriate files? It is always a delay and a chore to get them involved, but if I must I must. BTW "kid" is way, way in the rear view mirror.

Thanks

Rich O Brien

@pklenk702 said:

Could an Ad Blocker, or some other program/adjustment/device that the IT people have installed in their attempt to keep us kids in line be preventing access to the appropriate files

In those cases where IPs or URLs are monitored/blocked you usually see a 'Cannot Access Sketchucation' type message when you try to license.

Your ruby output seems to suggest your Libfredo is not installed correctly. You can see LibFredo6 Binary NOT loaded in the output in the console.

I would go into C:\Users\SomeName\AppData\Roaming\SketchUp\SketchUp 2022\SketchUp\Plugins and delete the Fredo6_!LibFredo6 folder and the Fredo6_!LibFredo6.rb file

If SketchUp is open close it and start it again. Now install Libfredo and restart SketchUp.

Now run Window > Libfredo Settings > Fredo6 Plugins Information for Sketchucation Support and see if there's still errors. In an ideal environment you should see something like this

Fredo6 Plugins Information on 2024-02-26 19;20;48 +0000
--------------------------
- Platform; x64-mswin64_140 - Ruby; 2.7.7
- Sketchup; 23.1.340
- LibFredo6; v14.2a
- [b]LibFredo6 Binary loaded[/b]
- Sketchucation ExtensionStore; 4.3.1

Your setup is crying about Libfredo mostly and if that gets sorted we can look into activating.