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    โ„น๏ธ Licensed Extensions | FredoBatch, ElevationProfile, FredoSketch, LayOps, MatSim and Pic2Shape will require license from Sept 1st More Info

    SCFLicense: Extension Licensing on Sketchucation

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    • Rich O BrienR Offline
      Rich O Brien Moderator
      last edited by

      You need to update Sketchucation Tools to 4.3.1

      Link Preview Image
      ExtensionStore | SketchUcation

      3D SketchUp Community for Design and Engineering Professionals.

      favicon

      (sketchucation.com)

      Download the free D'oh Book for SketchUp ๐Ÿ“–

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      • C Offline
        captaincringe Newcomers
        last edited by

        Where can I get to read more about this topic from this site?FM Whatsapp Download

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        • Y Offline
          youniinyou Newcomers
          last edited by

          Hi, I just purchase 'Curviloft 30 Seats Corporate & School License' in accident.
          (I wanted to purchase 'Curviloft Perpetual License' instead.)
          Can I get a refund and purchase again?

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          • Y Offline
            youniinyou Newcomers
            last edited by

            Hi, I just purchase 'Curviloft 30 Seats Corporate & School License' in accident.
            (I wanted to purchase 'Curviloft Perpetual License' instead.)
            Can I get a refund and purchase again?

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            • Rich O BrienR Offline
              Rich O Brien Moderator
              last edited by

              @youniinyou said:

              Hi, I just purchase 'Curviloft 30 Seats Corporate & School License' in accident.
              (I wanted to purchase 'Curviloft Perpetual License' instead.)
              Can I get a refund and purchase again?

              I presume you're the same person that contacted us via email.

              Download the free D'oh Book for SketchUp ๐Ÿ“–

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              • C Offline
                captaincringe Newcomers
                last edited by

                @youniinyou said:

                GB Whatsapp DownloadHi, I just purchase 'Curviloft 30 Seats Corporate & School License' in accident.
                (I wanted to purchase 'Curviloft Perpetual License' instead.)
                Can I get a refund and purchase again?

                Yes, you can get a refund if you ask them about this incident.

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                • TampaPowersT Offline
                  TampaPowers
                  last edited by

                  You may want to consider what happens when a user that has a license has no internet connection or, in light of what happened earlier today, when sketchucation isn't available to respond to the request for license verification.

                  I am a bit shocked that the entire system here seems to run on the same server and a small mysql issue can bring down the entire system. Remember, the moment you start selling stuff you have to also deliver a certain quality of service.

                  Sketchup Community Discord

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                  • Rich O BrienR Offline
                    Rich O Brien Moderator
                    last edited by

                    @tampapowers said:

                    You may want to consider what happens when a user that has a license has no internet connection or, in light of what happened earlier today, when sketchucation isn't available to respond to the request for license verification.

                    On average our uptime is >98% which is good. 100% would be ideal but our uptime relies on the data centers operating at 100%. The data center relies on infrastructure to maintain 100%.

                    So something as simple as a power outage can cause the server to go down. Abrupt shutdowns can corrupt databases which need manual intervention to reset.

                    Not ideal but certainly a good experience for us encounter so we can look at future fallbacks.

                    Download the free D'oh Book for SketchUp ๐Ÿ“–

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                    • W Offline
                      WinaLT Newcomers
                      last edited by

                      I have installed my apps on a new Laptop, but all my licenses are currently in use. Can you please release all the license seats for the licenses attached?

                      1. ToolsOnSurface License
                        VisuHole License
                        Curvizard License
                        TopoShaper License
                        FredoScale License
                        Curviloft License
                        JointPushPull License
                        RoundCorner License

                      Licenses I need seats removed.

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                      • A Offline
                        Alizai
                        last edited by

                        Hi Fredo, want to buy a bundle, just need clarification that the the license has to be renewed on yearly basis or its once for all.

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                        • Rich O BrienR Offline
                          Rich O Brien Moderator
                          last edited by

                          @alizai said:

                          Hi Fredo, want to buy a bundle, just need clarification that the the license has to be renewed on yearly basis or its once for all.

                          It's perpetual. There's no ongoing charge.

                          Download the free D'oh Book for SketchUp ๐Ÿ“–

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                          • N Offline
                            ncldnslygn04
                            last edited by

                            Hello, can someone help me? My sketchucation store is up to date, I also tried reinstalling the round corner but the license won't still activate and this keeps popping up.


                            Screenshot 2023-10-31 121709.jpg

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                            • Dave RD Offline
                              Dave R
                              last edited by

                              @ncldnslygn04 said:

                              I also tried reinstalling the round corner but the license won't still activate and this keeps popping up.

                              Did you try doing what the error message tells you to do?

                              Etaoin Shrdlu

                              %

                              (THERE'S NO PLACE LIKE)

                              G28 X0.0 Y0.0 Z0.0

                              M30

                              %

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                              • R Offline
                                rtrowski Newcomers
                                last edited by

                                My work uses a virtual system and as such, each new version is a "new seat". I'm unable to release the 3 seats I have, is there an Admin that can assist in releasing these?

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                                • J Offline
                                  junphuc17945
                                  last edited by

                                  Please help me reset my 3 stucked seats of fredo scale, thank you so much :
                                  Seat ID: 27986; HW ID: FP1649300044.0M; Date of activation: 07/04/2022
                                  Seat ID: 28447; HW ID: BR1622557468.0S; Date of activation: 08/04/2022
                                  Seat ID: 29360; HW ID: TZ1622599474.0M; Date of activation: 13/04/2022

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                                  • fredo6F Offline
                                    fredo6
                                    last edited by

                                    @junphuc17945 said:

                                    Please help me reset my 3 stucked seats , thank you so much :
                                    fredo scale
                                    Seat ID: 27986; HW ID: FP1649300044.0M; Date of activation: 07/04/2022
                                    Seat ID: 28447; HW ID: BR1622557468.0S; Date of activation: 08/04/2022
                                    Seat ID: 29360; HW ID: TZ1622599474.0M; Date of activation: 13/04/2022
                                    curvizard:
                                    Seat ID: 27972; HW ID: TZ1622599474.0M; Date of activation: 07/04/2022
                                    Seat ID: 27984; HW ID: FP1649300044.0M; Date of activation: 07/04/2022
                                    Seat ID: 32606; HW ID: BR1622557468.0S; Date of activation: 30/04/2022

                                    This is done

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                                    • E Offline
                                      ella-garden
                                      last edited by

                                      Already paid for TopoShaper twice and have not received a license. What to do?

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                                      • Rich O BrienR Offline
                                        Rich O Brien Moderator
                                        last edited by

                                        @ella-garden said:

                                        Already paid for TopoShaper twice and have not received a license. What to do?

                                        We keep copies for you at https://sketchucation.com/webshop/my-licences.php

                                        Download the free D'oh Book for SketchUp ๐Ÿ“–

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                                        • akynxsA Offline
                                          akynxs
                                          last edited by

                                          Hello! Good night everybody! All right with you?

                                          A few weeks ago I requested support via email "support@sketchucation.com" to reset all my activations, as I had exceeded the usage limit. Unfortunately I couldn't get help there because the person who helped me was trying to teach me how to deactivate the license, the problem is that even deactivating the license before formatting the computers, it is not deactivating on the "My Licenses" website, it continues as if the machine was activated.

                                          Could someone please remove all computers linked to my licenses so that I can activate and use the plug-ins on my machine?

                                          My workflow on my college projects is:
                                          Sketchup2022 (Educational) + V-Ray 5 (Educational)

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                                          • Rich O BrienR Offline
                                            Rich O Brien Moderator
                                            last edited by

                                            @akynxs said:

                                            Could someone please remove all computers linked to my licenses so that I can activate and use the plug-ins on my machine?

                                            Please update your devices to Sketchucation Tools 4.3.1

                                            Link Preview Image
                                            ExtensionStore | SketchUcation

                                            3D SketchUp Community for Design and Engineering Professionals.

                                            favicon

                                            (sketchucation.com)

                                            This will enable online release at https://sketchucation.com/webshop/my-licences.php

                                            Download the free D'oh Book for SketchUp ๐Ÿ“–

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