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    Clothworks license

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    • E 離線
      edc91
      最後由 編輯

      Bought clothworks and no license was sent to me... (checked spam)
      tried contacting via the contact page but tells me SMTP error

      1 條回覆 最後回覆 回覆 引用 0
      • G 離線
        Gábor
        最後由 編輯

        @edc91 said:

        Bought clothworks and no license was sent to me... (checked spam)
        tried contacting via the contact page but tells me SMTP error

        Hi Edc91,

        I could not find any licences purchased by your registered email address or username. Please PM me the email address you used at the purchase. Also the receipt you received from PayPal might help to identify your licence.

        1 條回覆 最後回覆 回覆 引用 0
        • E 離線
          edc91
          最後由 編輯

          @gábor said:

          @edc91 said:

          Bought clothworks and no license was sent to me... (checked spam)
          tried contacting via the contact page but tells me SMTP error

          Hi Edc91,

          I could not find any licences purchased by your registered email address or username. Please PM me the email address you used at the purchase. Also the receipt you received from PayPal might help to identify your licence.

          This is a joke.
          Paid for a license but nothing sent to me.
          Contact page does not work
          Wouldnt let me send private messages...

          We are sorry, but you are not authorised to use this feature. You may have just registered here and may need to participate more to be able to use this feature.

          Anything else?

          1 條回覆 最後回覆 回覆 引用 0
          • A 離線
            Anton_S
            最後由 編輯

            @edc91 said:

            @gábor said:

            @edc91 said:

            Bought clothworks and no license was sent to me... (checked spam)
            tried contacting via the contact page but tells me SMTP error

            Hi Edc91,

            I could not find any licences purchased by your registered email address or username. Please PM me the email address you used at the purchase. Also the receipt you received from PayPal might help to identify your licence.

            This is a joke.
            Paid for a license but nothing sent to me.
            Contact page does not work
            Wouldnt let me send private messages...

            We are sorry, but you are not authorised to use this feature. You may have just registered here and may need to participate more to be able to use this feature.

            Anything else?

            Hello edc91,

            As Gabor pointed out, we do not see a licence purchased to yours SketchUcation username.

            Could you send an email to clothworks@sketchucation.com with your PayPal receipt?

            Thank you,
            Anton

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            • E 離線
              edc91
              最後由 編輯

              .

              1 條回覆 最後回覆 回覆 引用 0
              • E 離線
                edc91
                最後由 編輯

                @anton_s said:

                @edc91 said:

                @gábor said:

                @edc91 said:

                Bought clothworks and no license was sent to me... (checked spam)
                tried contacting via the contact page but tells me SMTP error

                Hi Edc91,

                I could not find any licences purchased by your registered email address or username. Please PM me the email address you used at the purchase. Also the receipt you received from PayPal might help to identify your licence.

                This is a joke.
                Paid for a license but nothing sent to me.
                Contact page does not work
                Wouldnt let me send private messages...

                We are sorry, but you are not authorised to use this feature. You may have just registered here and may need to participate more to be able to use this feature.

                Anything else?

                Hello edc91,

                As Gabor pointed out, we do not see a licence purchased to yours SketchUcation username.

                Could you send an email to clothworks@sketchucation.com with your PayPal receipt?

                Thank you,
                Anton

                Proof of purchase sent to the email address provided.

                1 條回覆 最後回覆 回覆 引用 0
                • R 離線
                  Rvd67gg
                  最後由 編輯

                  Si alguien tiene y puede enviarme la licencia clothworks, me ayudaría muchísimo,pues instalé el plugin y no he podido usarlo por la licencia que no tengo ni encuentro
                  Un saludo y salud

                  1 條回覆 最後回覆 回覆 引用 0
                  • Dave RD 離線
                    Dave R
                    最後由 編輯

                    @rvd67gg said:

                    Si alguien tiene y puede enviarme la licencia clothworks, me ayudaría muchísimo,pues instalé el plugin y no he podido usarlo por la licencia que no tengo ni encuentro
                    Un saludo y salud

                    Translation courtesy of Google:

                    @unknownuser said:

                    If someone has and can send me the clothworks license, it would help me a lot, because I installed the plugin and I could not use it because of the license that I do not have or find
                    Greetings and health

                    You can purchase the license through Sketchucation. The instructions for purchasing the license are included in this PDF file: https://antonsynytsia.github.io/manuals/ClothWorks/license.pdf

                    Etaoin Shrdlu

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                    • W 離線
                      woodsaj
                      最後由 編輯

                      😠 😠 😠 😠 😠 😠
                      I purchased the clothworks license a week ago. I emailed and messaged support. Zip-nothing-not a word. FURIOUS. Where is my license? 😠

                      1 條回覆 最後回覆 回覆 引用 0
                      • A 離線
                        Anton_S
                        最後由 編輯

                        @woodsaj said:

                        :x 😠 😠 😠 😠 😠
                        I purchased the clothworks license a week ago. I emailed and messaged support. Zip-nothing-not a word. FURIOUS. Where is my license? 😠

                        Hey, I responded to your message. Thanks!

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                        • A 離線
                          ARUSHAMEHTA
                          最後由 編輯

                          I have installed cloth plugin but not able to license it

                          1 條回覆 最後回覆 回覆 引用 0
                          • Dave RD 離線
                            Dave R
                            最後由 編輯

                            @arushamehta said:

                            I have installed cloth plugin but not able to license it

                            What version of SketchUp are you actually using? Your profile says 2019 Free/Make which does not exist.

                            Have you installed the Sketchucation Extension Store tool?

                            What did you do to try to license Clothworks?

                            Etaoin Shrdlu

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                            • K 離線
                              kstrungduc
                              最後由 編輯

                              How can i buy the license, only buy license, not subscribe SketchUcation.

                              1 條回覆 最後回覆 回覆 引用 0
                              • T 離線
                                togo
                                最後由 編輯

                                Hi Anton,
                                does ClothWorks work with SU 2021? (MacOS10.14)
                                I just upgraded to SU2021 and receive error messages only regarding ClothWorks (files in plugins are missing and others require load or register etc.).

                                1. I dragged&dropped all ams_ClothWorks plugins from the 2020 folder to the 2021 folder - error messages on startup
                                2. deleted all ams_ClothWorks files and fresh installed from sketchUcation Extension Store - restart - error message as above
                                  The procedure described in your license manual does not work, because the extension is not loaded on startup.
                                  I purchased a license (see post No. 3)
                                  Can you please help me? Thanks*togo
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                                • Dave RD 離線
                                  Dave R
                                  最後由 編輯

                                  See Anton's post here:

                                  https://sketchucation.com/forums/viewtopic.php?f=323&t=69485&start=480#p666103

                                  Etaoin Shrdlu

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                                  G28 X0.0 Y0.0 Z0.0

                                  M30

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                                  • M 離線
                                    Mariandrea
                                    最後由 編輯

                                    Hey I made a payment for my license and I haven't received any email with my license file, please help! Where can I find it?

                                    1 條回覆 最後回覆 回覆 引用 0
                                    • A 離線
                                      Anton_S
                                      最後由 編輯

                                      @mariandrea said:

                                      Hey I made a payment for my license and I haven't received any email with my license file, please help! Where can I find it?

                                      Hello, please check your email. Thanks!

                                      1 條回覆 最後回覆 回覆 引用 0
                                      • AngiesolimanA 離線
                                        Angiesoliman
                                        最後由 編輯

                                        Hello,

                                        about a month ago I bought the full version of ClothWorks and recieved a zipped lecense file.
                                        When I tried to unzip it, I got this message:
                                        [pre:3a0a7ybw]Error - Cannot open file "SCF_Purchased_License_ClothWorks_NORMAL_20201219" as archive.[/pre:3a0a7ybw]
                                        I emailed clothworks@sketchucation.com and never heard back, thought it was because of the holidays.
                                        I tried emailing again today and recieved this email in return:
                                        [pre:3a0a7ybw]mx.google.com rejected your message to the following email addresses:

                                        clothworks@sketchucation.com (clothworks@sketchucation.com)
                                        Your message wasn't delivered because the recipient's email provider rejected it.[/pre:3a0a7ybw]
                                        what am I supposed to do now? 😕

                                        1 條回覆 最後回覆 回覆 引用 0
                                        • A 離線
                                          Anton_S
                                          最後由 編輯

                                          @angiesoliman said:

                                          Hello,

                                          about a month ago I bought the full version of ClothWorks and recieved a zipped lecense file.
                                          When I tried to unzip it, I got this message:
                                          [pre:1wmg9e2g]Error - Cannot open file "SCF_Purchased_License_ClothWorks_NORMAL_20201219" as archive.[/pre:1wmg9e2g]
                                          I emailed clothworks@sketchucation.com and never heard back, thought it was because of the holidays.
                                          I tried emailing again today and recieved this email in return:
                                          [pre:1wmg9e2g]mx.google.com rejected your message to the following email addresses:

                                          clothworks@sketchucation.com (clothworks@sketchucation.com)
                                          Your message wasn't delivered because the recipient's email provider rejected it.[/pre:1wmg9e2g]
                                          what am I supposed to do now? 😕

                                          Hello,

                                          You should not unzip the file. It's not a zip file. Just download the file, and provided you installed SketchUcationTools and ClothWorks, activate your license file.

                                          You can refer to the instructions here:

                                          • https://antonsynytsia.github.io/manuals/ClothWorks/installation_manual_v174.pdf
                                          • https://antonsynytsia.github.io/manuals/ClothWorks/license_manual_v174.pdf

                                          Also, I am not sure why your email is rejected.

                                          Let us know if that works.

                                          Thanks,
                                          Anton

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                                          • S 離線
                                            sonoratheatrewrx
                                            最後由 編輯

                                            Screen Shot 2021-03-18 at 3.08.00 PM.pngHello, Anton -

                                            An excellent plug-in, I think. I've purchased Clothworks license and received the license file, but I receive this error message when I try to activate.

                                            I've sent a request to change the number of seats (whatever that means) and haven't received a reply. Can you help?

                                            Thanks,
                                            Joe
                                            sonoratheatrewrx

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