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    [Plugin] ClothWorks v1.8.0 - 28 Apr 2024

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    • ArisA Offline
      Aris
      last edited by

      Ok, it is now active.The steps I followed:

      1. uninstall clothworks
      2. manually removed everything in SCF licenses folder
      3. reinstaled clothworks and validated license.

      The only problem is that two of the 3 seats are taken when I only have one pc. (It's not actually a problem but I fear I'm going to have issues again and the seats will run out...


      1.jpg

      Not a native speaker, point out my spelling (or other) mistakes, I won't be offended!!!

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      • Rich O BrienR Offline
        Rich O Brien Moderator
        last edited by

        What would be good for us to know is how you arrived at this error?

        It would seem you changed devices since the .scflicense file for FredoCorner detected that something changed.

        Do you know what changed recently?

        Also it is easy to release a license from a device to free up seats. You just need access to that device.

        Download the free D'oh Book for SketchUp ๐Ÿ“–

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        • ArisA Offline
          Aris
          last edited by

          tbh I'm not sure but most probably it is the same pc that got upgraded. I don't remember ever installing it on a different device.

          Not a native speaker, point out my spelling (or other) mistakes, I won't be offended!!!

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          • jujuJ Offline
            juju
            last edited by

            @aris said:

            tbh I'm not sure but most probably it is the same pc that got upgraded. I don't remember ever installing it on a different device.

            IIRC installations on the same hardware but for different versions of SketchUp is also counted.

            Save the Earth, it's the only planet with chocolate.

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            • G Offline
              gazzato70
              last edited by

              @gazzato70 said:

              @rich o brien said:

              @gazzato70 said:

              Hi, I have a licensing problem with ClothWorks. I had to format the pc without being able to release the license. After the new installation I entered the licenses of the paid plugins and ClothWorks tells me that I am using 3 licenses while in fact I only use 1 license. I don't have other PCs where I use ClothWorks. I need help resetting the licensing situation. Thank you very much

              The license logs show 3 devices in use with the most recent validation occurring 8 days ago...

              https://i.imgur.com/QgKtExV.png

              Thanks for the reply, so since I don't have release the licenses before formatting, nothing can be done? Did I get it right ? If this works I will be careful with the latest license actually in use (2021-10-08). However, the license of 2020-02-16 was of the old Laptop that I sold with only Windows 10 and the drivers installed while the license of 2021-05-25 is of the current Laptop that I purchased at the end of May 2021.
              One last question, in case of hard disk failure or computer theft (I hope it never happens !!) I would also lose the last available license and I would be forced to buy it again ??? Many thanks for the help even if I think there must be a solution, you should be able to see if the license is actually in use on some pc and not rely on the installation. Only in this way do I consider it right to impose such a strict rule. Thanks

              I haven't received any answers or solutions yet. Thanks.

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              • Rich O BrienR Offline
                Rich O Brien Moderator
                last edited by

                The license system philosophy is that no internet queries are needed to use a licensed plugin.

                That means the user needs to be aware of license allocation. Of course hardware failure happens and in this instance we release further seats.

                Just contact the extension dev. They can do it.

                Future license system updates are planned to allow online license releases etc.

                Download the free D'oh Book for SketchUp ๐Ÿ“–

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                • E Offline
                  emmearch
                  last edited by

                  Hi, I wonder if anyone can help me: I have been using Clothworks paid version until today with no problem.

                  Today I tried it and as soon as I start the simulation, Sketchup become unresponsive and I have to force close.

                  It was working perfectly prior to today, I have already tried to delete it and reinstall, but to no avail. Any help would be appreciated.

                  I'm on windows 10, did a system update yesterday (could it be that?), working with Xeon processor and a 1070ti GPU.

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                  • Dave RD Offline
                    Dave R
                    last edited by

                    Looking at what has changed on your computer since you last used it is a good idea. Clothworks didn't change. According to your profile you are using SketchUp 2017 Make and that hasn't changed in around 4 years. A Windows update might be the cause. Maybe a bad graphics driver that was included with the update?

                    Have you tried it with a very simple model? Few subdivisions of the cloth component and a simple shape as a collider?

                    Etaoin Shrdlu

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                    • E Offline
                      emmearch
                      last edited by

                      Thanks for your reply, I should update my profile: I'm using the latest update of Sketchup (licensed of course), and it stops working when I try the simplest geometry.

                      I'll try to update my graphics drivers..

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                      • Dave RD Offline
                        Dave R
                        last edited by

                        Can you share the .skp file you're trying to use Clothworks on? It would be interesting to also compare with another computer.

                        Etaoin Shrdlu

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                        • GD3DesignG Offline
                          GD3Design
                          last edited by

                          Hey Michael,
                          Windows update's cause me all kinds of trouble. I have no idea if it will help with this situation or not, but after Windows updates I often need to uninstall & reinstall 'Microsoft C++ Distributables' to get my programs functioning again. If Clothworks uses C++ it could be โ€‹affected...?

                          (After last months update, I lost one of my NVMe drives from showing up in BIOS...and I still havent' got it working again.... (thanks MS)) ๐Ÿ˜ž

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                          • E Offline
                            emmearch
                            last edited by

                            Hi, thanks for the heads up. I'll try and see what happens.

                            To add to this: I have this problem only on my Workstation. On my laptop (win 10, I7, gtx970) everything runs smoothly, but there I am using Sketchup 2020

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                            • G Offline
                              gazzato70
                              last edited by

                              @rich o brien said:

                              The license system philosophy is that no internet queries are needed to use a licensed plugin.

                              That means the user needs to be aware of license allocation. Of course hardware failure happens and in this instance we release further seats.

                              Just contact the extension dev. They can do it.

                              Future license system updates are planned to allow online license releases etc.

                              Thanks to those who restored the licenses, thanks for believing my words, in the future I will be more waiting in case of formatting or buying a new PC !!

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                              • H Offline
                                hydboxhydbox
                                last edited by

                                Hello all,

                                I went through most Clothworks tutorials on Youtube. But there are still a few advanced setting options I don't know how to use.

                                Outline Pins
                                Multi-threaded
                                Draw Vertices

                                Is there any video tutorial that has some example explaining these.
                                Thanks


                                Screen Shot 2021-12-01 at 14.58.49.png

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                                • S Offline
                                  stanka
                                  last edited by

                                  I have a small issue with clothworks. I purchased a licence 03.01.2022 and installed it according to your instructions. However, when I try to use a pin tool it seem not to be working. The arrows wonยดt simply occur.

                                  Would be very glad for any help you could provide.
                                  Thanks a lot,

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                                  • Dave RD Offline
                                    Dave R
                                    last edited by

                                    What are you doing when you try to insert them? I click once to place the pin, move the cursor up a little and click again. Click on the GIF. This is in SU 2021.
                                    pins.gif

                                    Etaoin Shrdlu

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                                    • TutorialsUpT Offline
                                      TutorialsUp
                                      last edited by

                                      @dave r said:

                                      What are you doing when you try to insert them? I click once to place the pin, move the cursor up a little and click again. Click on the GIF. This is in SU 2021.
                                      [attachment=0:230xekdk]<!-- ia0 -->pins.gif<!-- ia0 -->[/attachment:230xekdk]

                                      Click -- Drag -- Click-Release

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                                      • TutorialsUpT Offline
                                        TutorialsUp
                                        last edited by

                                        @tutorialsup said:

                                        Can you please add that feature. that allow us to Scale the Cloth X Y and Z axis separately. Right now cloth Scale option scale uniformly from all axis.

                                        Thanks

                                        Hi, Anton_S I'm still waiting for this feature,
                                        have you planned to add this feature?
                                        Thanks

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                                        • Dave RD Offline
                                          Dave R
                                          last edited by

                                          @tutorialsup said:

                                          Click -- Drag -- Click-Release

                                          Try doing it as I described.

                                          Etaoin Shrdlu

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                                          • TutorialsUpT Offline
                                            TutorialsUp
                                            last edited by

                                            @dave r said:

                                            @tutorialsup said:

                                            Click -- Drag -- Click-Release

                                            Try doing it as I described.

                                            Yes! It's worked as well ๐Ÿ˜„

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