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    Animation lost when exiting Animation tool

    Scheduled Pinned Locked Moved Animator Beta
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    • P Offline
      paris_hvac
      last edited by

      Hi there!
      I've started recently to use Animator, which i think is an amazing tool, but experienced some bugs.
      I'm using SU 2018, with latest version of Fredo Library and of Animator. Working on MacOS High Sierra (latest version).
      The main problems i experienced occurred when trying to create a new view (camera icon): it switches the view to the top view from far out (so far that it is impossible to see the model).
      It is then impossible to create an animation.
      The program crashed many times as well.

      I hope this helps and that you can help

      Many thanks in advance

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      • fredo6F Offline
        fredo6
        last edited by

        @paris_hvac said:

        The main problems i experienced occurred when trying to create a new view (camera icon): it switches the view to the top view from far out (so far that it is impossible to see the model).
        It is then impossible to create an animation.
        The program crashed many times as well.

        1. Could you post or PM to me the model so that I have a look. I don't have a Mac, but maybe I can help.

        2. For the crashes, do you mean bugsplats with exit from Sketchup?

        Fredo

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        • fredo6F Offline
          fredo6
          last edited by

          @jonorman said:

          Seems to be runing smooth as..!??!.. Well somthing πŸ˜„

          Could you do the following:

          1. Create you animation

          2. Save it

          3. Send the model skp file to me before you re-open it, so that I can inspect if the saving went OK.

          Thanks

          Fredo

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          • J Offline
            jonorman
            last edited by

            Hi Fredo..

            Started Sketchup, saved file, made animation, saved and exited tool and here it is πŸ˜„ Thank you for your time looking in to this issue.

            Edit. The ".animator" file was not allowed for uppload


            Animator test 001.skp

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            • fredo6F Offline
              fredo6
              last edited by

              @jonorman said:

              Hi Fredo..

              Started Sketchup, saved file, made animation, saved and exited tool and here it is πŸ˜„ Thank you for your time looking in to this issue.

              Edit. The ".animator" file was not allowed for uppload

              The model does not contain an animation. So very strange...

              For the .animator file, you can change the extension to .txt. This is just a text file. Then you can attach it.

              By the way,

              1. When you save, could you open the Ruby Console before to see if there are error

              2. Is the place where you save model on hard disk, or on a box-like place?

              Fredo

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              • J Offline
                jonorman
                last edited by

                Good morning Fredo..

                Iv made a new anim test... Ruby Console was running the whole time (and nothing showed up there) . Iv saved a copy as at 3 different stages.. After the transition is created and tested but before exiting tool, then after exiting tool, and one last after reopening the tool.
                Also added the .Animation files. All in a .rar file attached.

                I save the file on my windows desktop.. πŸ˜„


                Animation saves .rar

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                • fredo6F Offline
                  fredo6
                  last edited by

                  The Animator file is created correctly, but data are not saved to the model file.

                  I need to investigate.

                  Just one additional check. When you save the animation (blue disk button), can you check that in the Undo menu of Sketchup, you have "Animator: Save data".

                  Also, before exiting, could you invoke the Maintenance Dialog box and check that the "sequence 1" is displayed in the list.

                  Thanks

                  Fredo

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                  • J Offline
                    jonorman
                    last edited by

                    Hope i have done it right, added a GIF for observation πŸ˜„


                    2018-02-20_13-29-48.gif

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                    • fredo6F Offline
                      fredo6
                      last edited by

                      @jonorman said:

                      Hope i have done it right, added a GIF for observation πŸ˜„

                      Useful. thanks.

                      For the Undo, I mean the Sketchup Undo in the Edit menu of Sketchup.

                      Fredo

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                      • J Offline
                        jonorman
                        last edited by

                        Good Morning Fredo..

                        Nope, the undo menu does not have any save data to undo πŸ˜„ Attaced a screendump, and it is the same allwaays, no mather what I do..


                        Undo menu 01.JPG

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                        • fredo6F Offline
                          fredo6
                          last edited by

                          @jonorman said:

                          Good Morning Fredo..

                          Nope, the undo menu does not have any save data to undo πŸ˜„ Attaced a screendump, and it is the same allwaays, no mather what I do..

                          I mean Create the animation, Save it from within Animator (so blue disk turns gray) and check the Sketchup Undo label/tooltip.

                          By the way, could you type the folloiwng command in the Ruby Console:
                          Sketchup.active_model.path

                          This should return the file path name of the SKP or nothing.

                          Thanks

                          Fredo

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                          • J Offline
                            jonorman
                            last edited by

                            Hope I`v done it right now πŸ˜„ Same result as before πŸ˜•


                            Undo menu 02.JPG

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                            • fredo6F Offline
                              fredo6
                              last edited by

                              It's a little bit of a mystery!!

                              I think I have to send you a special version of Animator with traces to see what is going on.
                              Could you PM me your email address, as the rbz file is above the 2 Mb.

                              By the way, could you also check in Tools > Fredo6 Collection > Animator > Default_parameters.... that you have set up the auto-save.
                              Snap17.png

                              Thank you very much

                              Fredo

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                              • J Offline
                                jonorman
                                last edited by

                                Autosave and confirm Temp exit both checked. Will send you a PM later on..

                                Thank you πŸ˜„

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                                • S Offline
                                  sigasiempre
                                  last edited by

                                  Was this issue solved? My issue is similar. Movements and cameras I put in disappear when I re-open the file?

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                                  • J Offline
                                    jonorman
                                    last edited by

                                    Nope, not yet... Current conclusion is my computer is "Haunted" and filled with Gremlins.. Ha ha ha ha ha πŸ˜„

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                                    • I Offline
                                      ignaciocarreras
                                      last edited by

                                      Hi Fredo! First of all thank you for this amazing plug in.
                                      And hi forum!

                                      I came back to a model I was working last night and there's nothing saved in the Animator-Clip Editor, but I think I probably didn't save it as I was very sleepy.

                                      So if the clip settings are not in the Clip Editor that means that I didn't save it?
                                      Or there is any way to find previous clips? Hopefully it's saved somewhere in a folder in my PC?

                                      Many thanks!

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                                      • fredo6F Offline
                                        fredo6
                                        last edited by

                                        @ignaciocarreras said:

                                        So if the clip settings are not in the Clip Editor that means that I didn't save it?
                                        Or there is any way to find previous clips? Hopefully it's saved somewhere in a folder in my PC?

                                        All Animator information is saved within the model. So, if you retrieve a previous version or the last backup save (.skb), it should be there.
                                        This assumes however that you did save the animation at some point.

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